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Registration Information

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Registration Information

Who Can Register

Classes are open to everyone 18 years or older, regardless of education or place of employment. You are responsible for entering class with the required prerequisites or with the appropriate prior life experience. When in doubt, please call us at (888) 744-GRAD before registering.

How to Register

1.) Find a course in our online course catalog.

2.) Register: You can register in one of five ways.

  • online, through our course catalog via our secure server.
  • over the phone, by calling (888) 744-GRAD or (202) 314-3300.
  • by faxing your registration form or approved training authorization form to (866) FAX-GRAD (866-329-4723).
  • by mail, by sending your registration form or approved training authorization form to:
    Customer Service Center, Graduate School
    Suite 120
    600 Maryland Avenue SW
    Washington, DC 20024-2520
  • in person, by visiting the Capital Gallery building. See more information and directions.

3.) Regardless of how you register, please provide the following information:

  • Participant name, work address, telephone number, e-mail address and position title (for distance education courses, include the home address or street address where you want course materials mailed).
  • Course title, dates, location and 8-character course code

If your employer is paying the course tuition, please also include:

  • Approving official's name, work address and telephone number
  • Employer's billing address and telephone number
  • Accounting classification codes, purchase order number, or billing numbers.

Read about our multiple registrations for training managers.
Download training and registration forms.

Payment Policy

You may register for our courses and programs using Visa, MasterCard, American Express, and Government purchase cards* using our Web site or by calling our Customer Support Center at (888) 744-4723.

Alternatively, you may submit an approved training nomination form (SF-182 ), purchase order or your employer’s training authorization form. We also accept cash, checks or money orders (payable to Graduate School in U.S. currency).*

If you are personally paying your course tuition, we can provide a receipt for tax purposes. There is a $25 fee for returned checks. Whatever method you use, please include the following information:

  • Participant name, preferred mailing address, telephone number, and email address
  • Course title, dates, location, and 9-character course code

If your employer is paying the course tuition, please also provide:

  • Approving official’s name, work address and telephone number
  • Signature of the official responsible for approving the training
  • Employer's billing address and telephone number
  • Billing information (e.g., purchase order number, or billing number)

* Advance Payment of Training-Related Expenses: Federal departments and agencies have the authority to authorize advance payment of training-related expenses such as tuition, per diem, travel, and other expenses essential to training. Additional information and guidance is found at 31 U.S.C. §3324 (1997), 5 U.S.C. §4109(a)(2) (1997), and 41 Comp. Gen. 626 (1962).

Class Confirmation Policy

For Daytime and Self-Paced Courses

The School will confirm your registration in writing at least two weeks before the course begins. If you do not receive your confirmation notice, please contact us.

For Evening Courses (Washington, DC only)

Receipt of your registration will be acknowledged by mail or email within five business days. Classes are confirmed to run as early as possible, but no later than ONE week before the class begins. A confirmation letter will be mailed to the address entered on our website or on your registration form. If you do not receive a confirmation notice, please call (202) 314-3320 to make sure you are enrolled in the class. Participants' names must appear on the class roster in order for them to be admitted to the class.

Course Cancellations

Occasionally it is necessary to cancel a scheduled course. If a class is canceled by Graduate School USA, the prepaid tuition or paperwork is retained until the participant or employer asks the School to:

  • refund the money or return the paperwork; or
  • transfer the money or paperwork toward tuition for another scheduled course for the same person; or
  • transfer the money or paperwork toward tuition for another scheduled course for another person.

Please note: Registrations involving paperwork require amended forms with appropriate date and location changes.

Participant Substitutions, Withdrawals, and Refunds

Daytime and Scheduled Distance Education Programs
Graduate School USA (GSUSA) will provide you with a complete refund, if a student cancels enrollment at least fourteen calendar (14) days prior to the start of the class. If a student cancels thirteen calendar (13) days or less prior to the class start date, GSUSA will allow the student to enroll in a future session of the scheduled class or transfer to another GSUSA course.

(If the future session or new course has a higher tuition, the student will be responsible for the difference in cost.)

If a student cancels a class less than thirteen calendar (13) days prior to the first day of that class, does not attend the class, or does not transfer to a future session or another course, no refund will be available.

Self-Paced Courses
To qualify for a refund: • the refund request must be submitted to GSUSA within thirty (30) calendar days of the enrollment date;
• no lessons may have been submitted; and
• all books and materials must have been returned to, and received by, GSUSA in their original condition if the course materials were included as part of the tuition.

Refunds will not be made to any participant withdrawn from a course by GSUSA for failure to complete the course in the time allowed.

Evening and Weekend Courses in Washington, DC
A student will receive a full refund if enrollment is cancelled seven (7) calendar days prior to the start of the class. A student may transfer their enrollment to another course in the same or subsequent term prior to the start of such class. If the future session or new course has a higher tuition, the student will be responsible for the difference in cost. If a student cancels enrollment up to seven (7) calendar days after the first day of class, GSUSA will refund 90% of the tuition charges.

No refund will be available to the student if they:
• Cancel enrollment more than seven (7) calendar days after the start of the class;
• Fail to cancel enrollment; or
• Does not attend class and fails to cancel enrollment

Leadership Development Programs GSUSA will refund the entire tuition if the student cancels at least fourteen (14) calendar days before the Program starts. Up to fourteen (14) calendar days before the start of the Program, a student who cannot attend may enroll a substitute, by notifying GSUSA. If a student cancels less than fourteen (14) calendar days before the Program starts, GSUSA will charge an administrative fee of $1,000.00 for a six (6), nine (9) or twelve (12) month Program and an administrative fee of $500.00 for a two (2) month Program.

Any refund set forth above will be paid to the student no later than forty-five (45) calendar days from the date of cancellation

GSUSA, in its sole discretion, reserves the right to cancel a course due to insufficient enrollments, inclement weather, or other issues beyond its control. If a class is cancelled, GSUSA will notify the student as soon as possible. If cancellation is by GSUSA, the student may choose a full refund or receive a credit for a future class of equal or lower tuition. Regardless of the circumstances regarding cancellation, GSUSA will not be responsible for any costs incurred by the student, such as transportation expenses, or hotel reservation costs.

GSUSA, in its sole discretion, may grant exceptions to this Policy, under appropriate circumstances

Guarantee

Graduate School USA has always guaranteed the quality of our courses and services, and we are proud that over two million participants have benefited from our services since 1921. Our courses and services consistently receive high ratings for being well delivered, relevant, and up-to-date. If you are not satisfied that we have met the stated objectives of the course or services performed, just contact us to tell us why. We will either give you a refund or apply the amount toward the fee for another Graduate School USA course or service.

Due to the term and semester format of Evening and Weekend Programs and Academic Programs, this statement does not apply. Quality of the courses and services are addressed by appropriate policies and processes based on the nature and timing of the concern.

Nondiscrimination Statement

This nonprofit educational institution is an equal opportunity provider.

Graduate School USA prohibits discrimination in all its programs and activities on the basis of race, color, creed, national origin, age, disability, and where applicable, on the basis of sex or gender, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, veterans status, on the basis that all or part of an individual’s income is derived from any public assistance program, or in reprisal for pursuing rights under any of the above. If you require information about this program, activity, or facility in a language other than English (or Braille, large print, audiotape, etc.), contact the registrar of Graduate School USA at (888) 744-4723.

To file a complaint of discrimination, write:
Dr. Lorenzo Hester
Director, Human Capital Management
Graduate School USA
600 Maryland Avenue SW
Suite 180
Washington, DC 20024

Dress Code

  • The Graduate School USA dress code for daytime and evening classes is business casual.
  • Evening and Weekend class field trip attire should be seasonally appropriate, with comfortable footwear.