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Assertiveness Skills

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  • ORegistration open
  • FClass full
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  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Feb 05 - Feb 06, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
Mar 22 - Mar 23, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $649 O
Apr 02 - Apr 03, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
May 10 - May 11, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $649 O
Jun 04 - Jun 05, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
Jul 09 - Jul 10, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
Aug 13 - Aug 14, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
Sep 10 - Sep 11, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
Dec 03 - Dec 04, 2018
08:30 - 16:00 , Mon-Tue
Washington , DC $649 O
Displaying of 9 sessions Show All Show Less

Course overview

Learn to speak honestly and directly, make decisions more easily, and influence people. Create a turning point in your life by recognizing the difference between assertive and aggressive behaviors, communicating more effectively, and listening for others' motives. Effectively handle criticism, deal with workplace anxieties, and build self-confidence by learning to approach business situations assertively.

This course aligns with the following DoD financial management competencies:
DoD FM CompetencyProficiency LevelHours
Influencing/Negotiating (Lead Teams/Projects) N/A 6
Interpersonal Skills (Lead Self) N/A 4
Oral Communication (Lead Self) N/A 2

Who should attend?

Anyone who wants to learn how to become more effective in working with others.

Learning outcomes

  • Distinguish among non-assertive, aggressive and assertive behaviors
  • Use behaviors that reduce and eliminate stress and conflict
  • Redirect anger
  • Use positive self-talk to increase confidence
  • Verify that your verbal and nonverbal messages are consistent
  • Use assertiveness techniques in a variety of situations

Course outline

Syllabus -- Assertiveness Skills, COMM7001D, Grad. School, USDA

Day one of two

  • Define Assertiveness vs. Aggressiveness

  • Stress and Relaxation Techniques

  • Understanding Self-Talk

  • Communication Barriers

Day two of two

  • Behavior Modification

  • Goal Setting and Values

  • Respecting Human Rights

  • Assertiveness Techniques

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