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Increasing Personal Effectiveness

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Dec 04 - Dec 05, 2017
08:30 - 16:00 , Mon-Tue
Washington , DC $799 G
Mar 01 - Mar 02, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $799 O
Jun 07 - Jun 08, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $799 O
Sep 06 - Sep 07, 2018
08:30 - 16:00 , Thu-Fri
Washington , DC $799 O
Dec 04 - Dec 05, 2018
08:30 - 16:00 , Tue-Wed
Washington , DC $799 O
Displaying of 5 sessions Show All Show Less

Course overview

Gain practical tools for your day-to-day interactions that you can use to create and sustain personal effectiveness. This skills-based course by Employee Development Systems includes the DISC Personal Profile System and other assessments, and enables you to identify improvement opportunities and develop new proficiencies to become more effective personally and professionally.

This course aligns with the following DoD financial management competencies:
DoD FM CompetencyProficiency LevelHours
Conflict Management (Lead People) N/A 4
Continual Learning (Lead Self) N/A 4
Oral Communication (Lead Self) N/A 4

Who should attend?

Individuals who wish to expand their capacity for success, both personal and professional.

Learning outcomes

  • Use communication skills that facilitate effective relationships
  • Apply techniques to improve team cooperation and communication
  • Manage conflict with individuals who have different behavioral styles
  • Set goals for success

Course outline

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Day one of two

Introduction

  • What is personal effectiveness?
  • Course objectives
  • Goal setting: your personal objectives
  • The IPE Model
  • Behavioral Self-Assessment

New Choices for Growth and Change

  • Understanding growth and change
  • How core values drive behavior and choices
  • Identifying personal strengths and weaknesses
  • How choices affect behavior and image
  • Accountability for thoughts, actions, and words

Understanding Behavioral Styles

  • Identifying your preferred work behavioral style
  • Identifying others� preferred work behavioral styles
  • Communicating effectively for different behavioral styles
  • Valuing different work behavioral styles

Day two of two

Powerful Communication Tools

  • How different behavioral styles manage conflict
  • Three main types of communication
  • Powerful non-verbal communication
  • Communicating clearly and effectively
  • Reducing conflict and defensive communication
  • The Three-Step Request for Change

Effective Listening Skills

  • Identifying ineffective listening habits
  • Tips to effective listening
  • Using active listening to problem solve
  • Listening non-defensively to handle criticism
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