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Telework: A Manager's Perspective

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
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Course overview

Discuss how to motivate and equip managers to initiate telework agreements. Discover the requirements of the Telework Enhancement Act of 2010 (Public Law 111-292), and discuss the benefits and challenges of implementing those requirements. Recognize the similarities in managing on-site and off-site employees, and learn tips for managing teams through a successful telework program. Analyze position descriptions and employee characteristics to assess suitability for telework and explore real-life team scenarios. Discover helpful resources, including links to online tools, for use back at the office. Leave this course one step closer to implementing a successful telework program.

When delivered at an agency's location, the course may be customized to include aspects of the agency's telework policy and collective bargaining agreements, and agency specific scenarios.

This course aligns with the following DoD financial management competencies:
DoD FM CompetencyProficiency LevelHours
Human Capital Management (Lead People) N/A 2
Team Building (Lead Teams/Projects) N/A 2

Who should attend?

Telework managers. For on-site delivery, Graduate School USA recommends that the agency's telework coordinator participate as well.

Learning outcomes

  • List several solutions that overcome potential telework challenges and learn how telework can help to assist in achieving the agency mission
  • Learn the strategies used by effective managers and how those skills do not differ whether managing on-site employees or those that telework
  • Know how to determine which positions/duties and employees are well-suited for telework
  • Discover where to locate and utilize telework resources as well as practical tools to implement telework and evaluate employees

Course outline

  • Welcome and Course Objectives
  • In Brief:�� Telework and Its Benefits
  • Challenges, Solutions and the Successful Telework Manager
  • The Performance-Based Telework Manager
  • Evaluation and Communication
  • Key Practices, Resources and Tools
  • Wrap Up
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