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Introduction to Supervision

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Dec 04 - Dec 08, 2017
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 G
Jan 22 - Jan 26, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Feb 05 - Feb 09, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Mar 05 - Mar 09, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Mar 26 - Mar 30, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Apr 23 - Apr 27, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
May 14 - May 18, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
May 14 - May 18, 2018
08:30 - 16:00 , Mon-Fri
Austin , TX $1499 O
Jun 04 - Jun 08, 2018
08:30 - 16:00 , Mon-Fri
Atlanta , GA $1499 O
Jun 11 - Jun 15, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Jun 18 - Jun 22, 2018
08:30 - 16:00 , Mon-Fri
Albuquerque , NM $1499 O
Jun 25 - Jun 29, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Jul 09 - Jul 13, 2018
08:30 - 16:00 , Mon-Fri
San Antonio , TX $1499 O
Jul 16 - Jul 20, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Jul 30 - Aug 03, 2018
08:30 - 16:00 , Mon-Fri
San Francisco , CA $1499 O
Aug 06 - Aug 10, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Aug 06 - Aug 10, 2018
08:30 - 16:00 , Mon-Fri
Denver , CO $1499 O
Aug 13 - Aug 17, 2018
08:30 - 16:00 , Mon-Fri
Philadelphia , PA $1499 O
Aug 20 - Aug 24, 2018
08:30 - 16:00 , Mon-Fri
Dallas , TX $1499 O
Aug 27 - Aug 31, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Sep 10 - Sep 14, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Sep 17 - Sep 21, 2018
08:30 - 16:00 , Mon-Fri
Virginia Beach , VA $1499 O
Sep 17 - Sep 21, 2018
08:30 - 16:00 , Mon-Fri
Chicago , IL $1499 O
Sep 24 - Sep 28, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Sep 24 - Sep 28, 2018
08:30 - 16:00 , Mon-Fri
San Diego , CA $1499 O
Oct 22 - Oct 26, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Dec 03 - Dec 07, 2018
08:30 - 16:00 , Mon-Fri
Washington , DC $1499 O
Displaying of 27 sessions Show All Show Less

Course overview

Learn solid supervisory techniques in our flagship course. Discover strategies to supervise employees while exploring the latest trends in the federal workforce. Learn the basics of coaching, delegation, communication and motivation and discover the necessary ingredients to understand your new role.

This course aligns with the following DoD financial management competencies:
DoD FM CompetencyProficiency LevelHours
Customer Service (Lead Self) N/A 2
Decisiveness (Lead Teams/Projects) N/A 4
Human Capital Management (Lead People) N/A 4
Interpersonal Skills (Lead Self) N/A 6
Leveraging Diversity (Lead People) N/A 2
Oral Communication (Lead Self) N/A 4
Team Building (Lead Teams/Projects) N/A 8

Who should attend?

New supervisors managers or team leaders, and also participants in supervisory development programs. Experienced supervisors can also update their leadership competencies. New managers should take Introduction to Management (MGMT7099D).

A recommended follow-up course is Federal Human Resources Management for Supervisors and Managers (PMGT7102D).

Learning outcomes

  • Demonstrate your interpersonal skills and decisiveness
  • Build effective groups or teams
  • Successfully transition to a supervisory position
  • Recognize the "big 10" most common problems facing government supervisors
  • Provide feedback that motivates employees
  • Delegate work confidently and manage employee performance
  • Manage a diverse workforce
  • Define and meet customer expectations
  • Identify staff training needs

Course outline

Lesson 1    Introduction to the course
Lesson 2    Setting the context
Lesson 3    Communication skills for creating a climate for productivity
Lesson 4    Optimizing diversity
Lesson 5    Motivating your workforce
Lesson 6    The performance management system
Lesson 7    Managing performance problems
Lesson 8    Managing conflict
Lesson 9    Navigating change
Lesson 10  Moving on

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