600 Maryland Avenue, S.W.,
Washington, DC 20024-2520



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Managing Employee Trust

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  • ORegistration open
  • FClass full
  • GGuaranteed to Go
  • RRemote Classroom
Multiple Registrations?
Session Schedule Location Tuition Status
Mar 01 - Mar 01, 2018
08:30 - 16:00 , Thu
Washington , DC $449 O
Jul 12 - Jul 12, 2018
08:30 - 16:00 , Thu
Washington , DC $449 O
Sep 27 - Sep 27, 2018
08:30 - 16:00 , Thu
Washington , DC $449 O
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Course overview

Increase the effectiveness and efficiency of your team by building trust. Statistical research documents that trust drives about two-thirds of organizational performance. Participants will complete a survey entitled "Organizational Communications" enabling them to identify trust shortfalls at their agency. Based on learning during the course, participants will formulate a specific plan to enhance agency trust and performance. This plan will include actions the participant directly controls, as well as persuading other leaders to work at building trust and enhancing agency productivity.

Who should attend?

Supervisors, managers, branch chiefs, division heads, team leaders, professionals in influential positions.

Learning outcomes

  • Define organizational trust
  • Implement necessary changes beneficial for employees, customers, and the public at large consistent with mission accomplishment
  • Strategically plan organizational change initiatives
  • Identify actions needed to restore trust
  • Explain the importance of a personal Leadership Action Plan by identifying priorities and opportunities for your individual development as a leader or manager

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