600 Maryland Avenue, S.W.,
Washington, DC 20024-2520

customersupport@graduateschool.edu

EMAIL NOW!


Or find a course by:


FAQ

Home / FAQ

Who can take classes at Graduate School USA?

  1. Non-credit Courses:
    For non-credit courses, Graduate School USA has an open enrollment admissions policy and does not require an admission application or fee. These courses are open to anyone at least 18 years of age, regardless of educational background or place of employment. Some courses have prerequisites included with the course description. For these courses, participants are responsible for meeting the required prerequisites or having the appropriate prior experience. Please note that our leadership development programs require special application packages. The Graduate School is an equal opportunity provider and employer. We make every practical effort to ensure that our programs are accessible to physically challenged participants and participants with special needs. We must receive your payment or payment information before we can process a registration application.


    Credit Program Admissions:
    The following admission requirements apply to the admission of students who intend to enroll in courses for academic credit.
  2. Undergraduate students are required to be twenty-one (21) years of age or older and meet at least one of the following admission standards:

    • Earned a high school diploma with a grade point average (GPA) of 2.0 or above on a 4.0 scale
    • Possess a General Equivalency Diploma (GED)

    All applicants must submit an admission application with required non-refundable application fee.

    Admission of Home-Schooled Students:
    The Graduate School welcomes home-schooled students to apply for undergraduate admission. Home-schooled applicants with an official GED must submit the following:

    • Undergraduate application with required non-refundable application fee;
    • Official GED scores; and,
    • Official transcripts if the applicant has taken courses through a secondary or post-secondary institution.

    If a home-schooled student does not have an official GED score, then under the student eligibility provisions of the Higher Education Opportunity Act the applicant must provide verification of completion of high school, and may do so through:

    • Home school transcripts with letter of completion;
    • Transcripts from regionally accredited home school program with certification of completion and proof that the home school program is registered or recognized by its own state department of education; or,
    • Written verification from appropriate school district that the student has met requirements for a high school diploma in his/her home state.

    Home-schooled students who earn diplomas through regionally accredited schools are considered for admission under the School’s standard admissions policies based on GPA.

Are you accredited? What other approvals do you have?

Some Graduate School courses have been designated to receive college credit recommended by the ACE College Credit Recommendation Service. Adults who wish to pursue outside degree programs should verify with their college or university which credits will transfer before registering for courses at the Graduate School.

Graduate School USA is licensed by the D.C. Education Licensure Commission.

For information on other approvals and affiliations, visit our Accreditation and Approvals page.

I'm in private industry. Would your courses be of benefit to me?

Yes. While most of the Graduate School USA human resource development, financial management, and management sciences courses are structured to meet the workforce needs of federal government agencies and government contractors, you may find them useful for gaining knowledge of federal government rules and requirements. Our communication, computer skills, leadership development, and supervisory/management courses may also be appropriate for you.

If you're preparing to continue your education and need a foundation in mathematics, statistics, foreign languages, writing, or economics, our Evening and Weekend Programs offer ACE reviewed courses in these areas. Graduate School USA's Evening Programs is a great place to return to school in a supportive environment and explore new possibilities at a reasonable cost.

How do I find a course?

All of our courses are listed in our online course catalog. You can search by location, keyword, title, course code, or training type. If you can’t find the course you are looking for, please call the Customer Service Center at (888) 744-GRAD, and we’ll help you find what you’re looking for.

Can I buy the course materials without taking the course?

Unless otherwise available commercially, materials for Graduate School courses cannot be purchased without taking the course.

What are the class hours?

Class hours may vary; please check your confirmation email for exact class times.

In general, most daytime courses are conducted from 8:30 a.m. to 4 p.m., except for most CPE-designated courses, which run from 8:30 a.m. to 4:30 p.m. Most Evening and Weekend Programs courses are held once a week from 6:00 p.m. to 9:00 p.m. (Monday-Thursday) or Saturday from 9:00 a.m. to noon.

Academic Programs offers both online and face-to-face courses. Face-to-face classes are held in the evenings from 6:00 to 9:00 p.m. For Success U and DOES classes, please see the Academic Programs Division Course Schedule for exact class hours.

How can I bring a course or program to my agency?

The Graduate School can bring our courses and programs to your agency for groups of five participants or more. For more information, please e-mail us at or find the course you would like brought on-site in our online course catalog and fill out the on-site request form located on the course description page. We can also customize any of our courses. Read more about our Customized Services.

Where do I find a list of all classes being held in a specific city?

Use the "View classes offered at this location" link found with each location in our Training Locations and Hotels listing, or use the City Search option at the bottom of Course Search to locate classes by city, state, etc.

How do I find a hotel near a training facility?
I did not receive a registration confirmation. How do I confirm that I’m registered for a course?

To confirm that you are registered for a course, please contact the Customer Service Center at (888) 744-GRAD.

[also LINK TO CONF info on site]

Do you have any guidance on participant attendance during a training session?

Courses are conducted from 8:30 a.m. to 4 p.m., except for most CPE designated courses, which run from 8:30 a.m. to 4:30 p.m. Participants are expected to complete the entire course and should make their travel arrangements accordingly. Failure to attend the entire course may result in your not receiving a certificate of completion for the course.

Is there a customer satisfaction guarantee policy?

Yes, we have always guaranteed the quality of our courses and services and are proud that over two million participants have completed the courses we have conducted since 1921. Our courses and the other services we offer consistently receive high ratings for being well delivered, relevant and timely. If you are not satisfied that we have met the stated objectives of the course or services performed, just contact us to tell us why. We will either give you a refund or apply the amount toward the fee for another Graduate School course or service.

Due to the term and semester format of Evening and Weekend Programs and Academic Programs, this statement does not apply. Quality of the courses and services are addressed by appropriate policies and processes based on the nature and timing of the concern.

As a participant with a special accommodations need (ADA), how do I request this service?

Graduate School USA fully complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and does not discriminate on the basis of disability. The Special Accommodations Coordinator in the Office of the Registrar manages a variety of support services for students with disabilities and/or special requirements.

Services are coordinated to fit the individual needs of the student and may include sign language interpreters, Braille, electronic format (large print, Word or PDF), computer-aided real-time translation (CART) services, notetaking services, testing accommodations, and use of assistive technology. Academic advising, priority registration, and referral information are also available. Students requesting services are responsible for providing current documentation from a qualified professional verifying the disability and its impact on academic performance. New students are encouraged to contact the Special Accommodations Coordinator in the Office of the Registrar at least one month prior to registration.

Students requiring assistance and accommodation should complete the Special Accommodation Request form and submit it to the Office of the Registrar. The Special Accommodations Coordinator may be reached at (202) 314-3349 or registrar@graduateschool.edu and by TDD at (888) 744-2717.

You must be officially enrolled in a class to initiate any ADA accommodations request. Please plan ahead to contact the Registrar’s Office at least four weeks before the course or program begins to discuss your specific needs and arrangements.

To request accommodations online, find the course and session for which you are registered in our online course catalog. Visit the course catalog and select the session for which you are registering:

  1. Click "Register/Inquire"
  2. Click "Submit ADA Requirements"

How do I request a transcript?

Graduate School USA does not fax or email official transcript copies. Unofficial copies of transcripts may be emailed or faxed for $3.00 each. Official transcripts (affixed with the Graduate School Seal) are $5.00 each. Rush transcripts, processed in two business days are $15.00 each. All may be obtained by submitting a completed, signed Transcript Request Form with payment to: 

Office of the Registrar
Graduate School
600 Maryland Avenue, S.W., Suite 330
Washington, DC 20025-2520

I’m a former Southeastern University student. Where can I get a copy of my transcript or more information?

In August 2009, Southeastern University (Washington, DC) closed its doors. Graduate School USA has custody of all SEU students’ academic and financial records. Please visit our Southeastern University Information page for more information on transcript requests, enrollment/education verifications, degree verifications, and duplicate diploma requests.

Who can take classes at Graduate School USA?

  1. Non-credit Courses:
    For non-credit courses, Graduate School USA has an open enrollment admissions policy and does not require an admission application or fee. These courses are open to anyone at least 18 years of age, regardless of educational background or place of employment. Some courses have prerequisites included with the course description. For these courses, participants are responsible for meeting the required prerequisites or having the appropriate prior experience. Please note that our leadership development programs require special application packages. The Graduate School is an equal opportunity provider and employer. We make every practical effort to ensure that our programs are accessible to physically challenged participants and participants with special needs. We must receive your payment or payment information before we can process a registration application.


    Credit Program Admissions:
    The following admission requirements apply to the admission of students who intend to enroll in courses for academic credit.
  2. Undergraduate students are required to be twenty-one (21) years of age or older and meet at least one of the following admission standards:

    • Earned a high school diploma with a grade point average (GPA) of 2.0 or above on a 4.0 scale
    • Possess a General Equivalency Diploma (GED)

    All applicants must submit an admission application with required non-refundable application fee.

    Admission of Home-Schooled Students:
    The Graduate School welcomes home-schooled students to apply for undergraduate admission. Home-schooled applicants with an official GED must submit the following:

    • Undergraduate application with required non-refundable application fee;
    • Official GED scores; and,
    • Official transcripts if the applicant has taken courses through a secondary or post-secondary institution.

    If a home-schooled student does not have an official GED score, then under the student eligibility provisions of the Higher Education Opportunity Act the applicant must provide verification of completion of high school, and may do so through:

    • Home school transcripts with letter of completion;
    • Transcripts from regionally accredited home school program with certification of completion and proof that the home school program is registered or recognized by its own state department of education; or,
    • Written verification from appropriate school district that the student has met requirements for a high school diploma in his/her home state.

    Home-schooled students who earn diplomas through regionally accredited schools are considered for admission under the School’s standard admissions policies based on GPA.

I did not receive a registration confirmation. How do I confirm that I’m registered for a course?

To confirm that you are registered for a course, please contact the Customer Service Center at (888) 744-GRAD.

[also LINK TO CONF info on site]

How do I find a course?

All of our courses are listed in our online course catalog. You can search by location, keyword, title, course code, or training type. If you can’t find the course you are looking for, please call the Customer Service Center at (888) 744-GRAD, and we’ll help you find what you’re looking for.

How do I find a hotel near a training facility?
Where do I find a list of all classes being held in a specific city?

Use the "View classes offered at this location" link found with each location in our Training Locations and Hotels listing, or use the City Search option at the bottom of Course Search to locate classes by city, state, etc.

What are the class hours?

Class hours may vary; please check your confirmation email for exact class times.

In general, most daytime courses are conducted from 8:30 a.m. to 4 p.m., except for most CPE-designated courses, which run from 8:30 a.m. to 4:30 p.m. Most Evening and Weekend Programs courses are held once a week from 6:00 p.m. to 9:00 p.m. (Monday-Thursday) or Saturday from 9:00 a.m. to noon.

Academic Programs offers both online and face-to-face courses. Face-to-face classes are held in the evenings from 6:00 to 9:00 p.m. For Success U and DOES classes, please see the Academic Programs Division Course Schedule for exact class hours.

As a participant with a special accommodations need (ADA), how do I request this service?

Graduate School USA fully complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and does not discriminate on the basis of disability. The Special Accommodations Coordinator in the Office of the Registrar manages a variety of support services for students with disabilities and/or special requirements.

Services are coordinated to fit the individual needs of the student and may include sign language interpreters, Braille, electronic format (large print, Word or PDF), computer-aided real-time translation (CART) services, notetaking services, testing accommodations, and use of assistive technology. Academic advising, priority registration, and referral information are also available. Students requesting services are responsible for providing current documentation from a qualified professional verifying the disability and its impact on academic performance. New students are encouraged to contact the Special Accommodations Coordinator in the Office of the Registrar at least one month prior to registration.

Students requiring assistance and accommodation should complete the Special Accommodation Request form and submit it to the Office of the Registrar. The Special Accommodations Coordinator may be reached at (202) 314-3349 or registrar@graduateschool.edu and by TDD at (888) 744-2717.

You must be officially enrolled in a class to initiate any ADA accommodations request. Please plan ahead to contact the Registrar’s Office at least four weeks before the course or program begins to discuss your specific needs and arrangements.

To request accommodations online, find the course and session for which you are registered in our online course catalog. Visit the course catalog and select the session for which you are registering:

  1. Click "Register/Inquire"
  2. Click "Submit ADA Requirements"

Do you have any guidance on participant attendance during a training session?

Courses are conducted from 8:30 a.m. to 4 p.m., except for most CPE designated courses, which run from 8:30 a.m. to 4:30 p.m. Participants are expected to complete the entire course and should make their travel arrangements accordingly. Failure to attend the entire course may result in your not receiving a certificate of completion for the course.

Will I receive a certificate of course completion if I miss class time?

Courses are conducted from 8:30 a.m. to 4 p.m., except for most CPE designated courses, which run from 8:30 a.m. to 4:30 p.m. Participants are expected to complete the entire course and should make their travel arrangements accordingly. Failure to attend the entire course may result in your not receiving a certificate of completion for the course.

Do you offer online training options?

Yes, we do! Graduate School USA offers live, self-paced, and blended (hybrid) online products and learning options for both organizations and individuals. Course descriptions indicate whether your chosen class is offered online, and you can also search our catalog by course delivery type.

I am interested in a certificate program. Where do I start?

To Apply

Applying for a certificate program is easy. There is no admission or selection process for our certificate programs; all of our participants are invited to apply. You may apply online or you mayprint the application and mail it to:

Graduate School USA
Office of the Registrar
600 Maryland Avenue SW, Suite 180
Washington, DC 20024-2520

Or fax it to us at: (202) 479-2501

After You Apply

Begin the certificate program by reviewing the specifically designed requirements and electives. Choose one of the courses in the required or electives list to help you plan your schedule. The course description, prerequisites, location, and schedule dates will appear, along with the tuition and number of units.

Complete the courses in any order you wish, provided that one course is not a prerequisite for another. A prerequisite course provides a foundation for another course. You may enroll if you have already completed the prerequisite.

I have already completed some courses in my selected program from another institution. Will Graduate School USA accept that course work toward a certificate program?

Graduate School USA will accept previous course work completed if the course work is equivalent to the course(s) in the Graduate School USA certificate program in content, length, and units awarded. Previous course work requests are submitted for consideration with the required documentation — completion certificate and course description, or a copy of the official transcript.

The percentage of courses that must be taken at Graduate School USA varies from program to program. Up to one-third of the total courses required to complete a certificate program may be accepted. If you have a question about your certificate program or about the acceptability of other course work, contact the Registrar at certificates@graduateschool.edu, or call (202) 314-3341.

Will I be able to use any of my previous course work completed at Graduate School USA?

Yes, as long as the required and elective courses are included in the certificate program and previous course work completed is current. For example, if regulations have changed, then you will be required to repeat affected courses.

May I substitute work experience for a course in the certificate program?

At this time, Graduate School USA does not have a prior-learning assessment program which assesses work or life learning for the purpose of course substitution.

May I substitute another course for a course in the certificate program?

A course substitution may alter the nature of the program and its learning outcomes. Therefore, Graduate School USA does not permit course substitutions in certificate programs.

How do I track my progress through the certificate program?

Use the certificate program page
for certificates through daytime training or
certificates earned through Evening and Weekend Programs
to schedule your classes. As you proceed through the program, attach copies of the completion certificates to that page.

In the future, you will also be able to track your progress through your GS Learning account. In the meantime, you may fill out and submit the online Request for Certificate Program Progress Report form or contact the Registrar at certificates@graduateschool.edu for an update.

How long do I have to complete the program?

You have three years to complete the program, starting from the date you completed the first course in the program or the date you submitted your application.

I started a certificate program some time ago, but, due to an unforeseen situation or a situation beyond my control, I have not completed the program. Is it too late to finish it now? What do I do?
When I complete the program, how do I receive my certificate?

A month before you are scheduled to complete your final course, please submit the Completion/Graduation Application.The submission of this application begins the graduation clearance process. Once you have completed all the certificate requirements, you will receive (1) a certificate of accomplishment from Graduate School USA, and (2) a congratulatory letter from our President and CEO.

I have completed one certificate of accomplishment and want to work on another. Is that permitted?

Yes! Many of our students complete more than one certificate of accomplishment with us.

I have misplaced the certificate of completion for one of my courses. May I receive a replacement?

In order to receive a replacement course completion certificate, go to our Graduate School USA Forms page and fill out and submit the online Request a Duplicate Course Completion Certificate form

OR

Send an email request to the Registrar’s Officeregistrar@graduateschool.edu including your name, course location, date of completion, and email address.

I have misplaced my program certificate of accomplishment. May I receive a replacement?

In order to receive a replacement certificate of accomplishment, send an email request to the Registrar’s Officeregistrar@graduateschool.edu including your name, certificate name, certificate completion date, and email address.

If I completed an agency-sponsored on-site contract course, will this course be applied to the certificate program?

Yes, if the course is the same in content, length, and units awarded as the course in the program.

What is the procedure for requesting an official or unofficial transcript?

Transcript requests must be made in writing. You may print and fill out the Transcript Request Form and fax it to (202) 479-2501
or
Email a PDF of the request form to registrar@graduateschool.edu.

You may also mail it to:
Graduate School USA
Office of the Registrar
Transcript Request
600 Maryland Avenue SW, Suite 330
Washington, DC 20024

As a participant with a special accommodations need (ADA), how do I request this service?

Graduate School USA fully complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and does not discriminate on the basis of disability. The Special Accommodations Coordinator in the Office of the Registrar manages a variety of support services for students with disabilities and/or special requirements.

Services are coordinated to fit the individual needs of the student and may include sign language interpreters, Braille, electronic format (large print, Word or PDF), computer-aided real-time translation (CART) services, notetaking services, testing accommodations, and use of assistive technology. Academic advising, priority registration, and referral information are also available. Students requesting services are responsible for providing current documentation from a qualified professional verifying the disability and its impact on academic performance. New students are encouraged to contact the Special Accommodations Coordinator in the Office of the Registrar at least one month prior to registration.

Students requiring assistance and accommodation should complete the Special Accommodation Request form and submit it to the Office of the Registrar. The Special Accommodations Coordinator may be reached at (202) 314-3349 or registrar@graduateschool.edu and by TDD at (888) 744-2717.

You must be officially enrolled in a class to initiate any ADA accommodations request. Please plan ahead to contact the Registrar’s Office at least four weeks before the course or program begins to discuss your specific needs and arrangements.

To request accommodations online, find the course and session for which you are registered in our online course catalog. Visit the course catalog and select the session for which you are registering:

  1. Click "Register/Inquire"
  2. Click "Submit ADA Requirements"

How can I bring a course or program to my agency?

The Graduate School can bring our courses and programs to your agency for groups of five participants or more. For more information, please e-mail us at or find the course you would like brought on-site in our online course catalog and fill out the on-site request form located on the course description page. We can also customize any of our courses. Read more about our Customized Services.

How can I do business with Graduate School USA?

Graduate School USA’s products and services are available through:

  • GSA Federal Supply Service Schedules 874 (MOBIS) – government-wide contracts
  • The Government Employees Training Act (5 U.S.C. 41) and Executive Order 11348

Small Purchase Acquisition regulation allows an agency to make purchases non-competitively when price is under $2,500 using a government purchase card. Please check with your agency Contracting professionals.

Graduate School USA responds to competitive solicitations (RFPs, RFQs, RFBs, RFIs, etc.).

Are you on the GSA General Schedule? Where can I find the School’s published price listing for the GSA Federal Supply Schedule contract?

Graduate School USA is approved under the following categories of the General Services Administration (GSA) Federal Supply Schedule 874, Mission Oriented Business Integrated Services (MOBIS): 874.1 Consulting Services and 874.4 Training Services. Our contract number is GS-10F-0228P.

Can I carry over funds from one fiscal year to the next to pay for Graduate School USA training?

The requirements for the use of end-of-year funds are provided in the Federal Acquisition Regulation Section 52-216-22 (1997). As outlined by the Comptroller General Decision B-238940, “Proper Fiscal Year Appropriation to Charge for Expenses Relating to Nonseverable Training Course (February 25, 1991)”, training is an appropriate use for these end-of-year funds.

The Comptroller General allows current-year funds to pay for a current year need even if it is "delivered" (completed) in the following fiscal year. We welcome the opportunity to discuss your agency’s training needs and the steps necessary to take advantage of the procurement flexibility provided through CG Decision B-238940. Please contact our Business Development team at onsite@graduateschool.edu or (888) 744-GRAD.

How quickly can you respond to a request for training at your location?

Our Business Development staff responds to Training at Your Location requests within 24-48 hours. Staff will work with training managers to identify organizational needs, appropriate solutions and scope the project. If training requires significant customization or new development, Graduate School staff would develop a project timetable typically within a week. Off-the-shelf courses can begin delivery within two to three weeks of the contract, depending on instructor availability. You may contact Business Development staff at onsite@graduateschool.edu.

Can Graduate School USA tailor classes or develop new courses for us?

Of course. Almost all of the courses in our curriculum can be tailored to meet your agency or organization’s unique needs and situation. But we’re also happy to develop new courses for you. For more information, please contact onsite@graduateschool.edu.

If I’m contracting to bring a course to my location, can I request a specific instructor?

We are happy to accommodate your request for a specific instructor, subject to his or her availability.

Can you tailor a self-paced course to meet an agency’s specific needs?
Can you include my agency’s regulations when conducting a course at my location?

We will be happy to customize delivery to include your agency’s rules and regulations. Our instructors have vast experience working with many different organizations and are willing to modify delivery to accommodate special requests. There may be some additional costs if extensive course modifications are necessary.

How do I register more than one person?

Our website supports online multiple registrations via credit card payments for those needing to register many employees for one or more courses. After you select the first desired class, just choose YES when asked "Do you want to process registrations for others?" and then follow the instructions to register multiple participants. You will receive a credit card receipt of your transactions and the enrollees will get email confirmations notifying them of their registration.

Any multiple registrations via Purchase Order payment methods can also be faxed in to us at (866) 329-4723. If you ever need assistance with multiple registrations, please call us at (888) 744-GRAD and our staff will be happy to help you.

How do I establish a prepayment account so that I can simply request a course whenever an employee needs one?

Contact our Business Development team at onsite@graduateschool.edu to discuss establishing a deferred account with us. Once funds are deposited with the School we can issue an account number, which becomes the funding reference on registrations for all courses (classroom or distance).

Do your courses carry college credit?
The Basic Position Classification Course is 10 days long. Is it possible to bring this course to my agency in a five-day format?

Yes, it is possible to reduce the length of the course, but not without sacrificing some elements. The two-week version of the course permits participants to develop skills and confidence in applying many different standards and guides. A shortened course reduces the range of topics covered and the skill-building activities and may add some additional costs if extensive course modifications are necessary.

I am a supervisor in an agency that is exempt from Title 5; are any of your courses appropriate for me?

Yes. Many of our courses may be of value to you. Nearly all agencies that are exempt from Title 5 are still covered by the Merit System Principles and Prohibited Personnel Practices. Our Human Resources for Supervisors and Managers course is focused around the MSPs and PPPs, so it is very relevant to you as a supervisor.

Who takes Evening and Weekend classes?

Evening and Weekend Programs is a diverse community of learners. Our participants have ranged in age from 18 to 85 and come from all over the greater Washington, DC, metropolitan area. Many are working professionals, some are college students, some are seeking new career paths, and some are looking for the opportunity to meet new people and explore new ideas or fun activities! Some of our participants have never attended college, while some already have advanced college degrees. All of our participants are united by a desire for rewarding continuing education and personal enrichment experiences. Everyone over the age of 18 is welcome to take our classes. No admissions application or fee is required.

What types of courses are available?

We offer general studies courses for those who are interested in continuing or returning to college, including courses in business and management; communications, editing, and writing; foreign languages; photography; information technology; mathematics and statistics; natural sciences; paralegal studies; social sciences; and test preparation. You may learn a language for personal or professional use or enroll in and complete a certificate of accomplishment program in areas such as Administrative Procedures, Editorial Practices, Economics, Environmental Studies, Natural History Field Studies, Paralegal Studies, and Personnel Administration. Visit our Evening and Weekend Programs home page to see a list of curriculum areas.

Who are the instructors?

Our instructors are working professionals with both expertise and experience in the subject matter for the courses they teach. Most have full-time jobs and teach at Graduate School USA because they enjoy working with adult learners.

What is the typical term schedule?

We schedule courses during four terms each calendar year: fall (starting mid-September); winter (starting early to mid-January); spring (starting mid-April); and summer (starting late June/early July). Our ACE-recommended credit courses typically involve 30 contact hours completed through weekly three-hour sessions over a ten-week period, but they may meet twice a week over five weeks during the summer term. Some of our courses involve less than 30 contact hours, and a few include field trips as part of the required class experience. The School does not schedule course meetings on federal holidays.

Where are the class locations?

Nearly all of our classes are offered at our downtown DC location:

Capital Gallery
600 Maryland Avenue SW
Washington, DC 20024-2520
600 Maryland Avenue SW
L’Enfant Plaza Metro Stop – Blue, Red, Orange, and Yellow lines

A few specialized classes may meet at other locations. See course description for location information.

Is there an admissions process?

Graduate School USA's Evening and Weekend Programs have an open enrollment admissions policy and do not require an admission application or fee.

Are Evening and Weekend courses different from those taught during the daytime?

There is no difference in the quality of our daytime courses versus our Evening and Weekend courses. The difference is in the course content and methodology for some of the courses. Most Evening and Weekend courses follow the academic model and are graded experiences that are awarded ACE-recommended credit upon completion. Daytime courses typically focus on immediate job-related needs for subject matter knowledge and/or skills acquisition.

How can I learn what Evening and Weekend courses are offered each term?
What are my options for registering and paying?

The School accepts Visa, MasterCard, American Express, and Diners Club, as well as agency purchase orders, training forms, personal or corporate checks, cash, and money orders. The following registration options are available for Evening and Weekend Program participants. Each method requires full payment to accompany the registration (there are no deferred payments).

  • Online. Register with a credit card via the Web by selecting your desired course and then clicking the “Registration” link at the top of the course description page.
  • By Phone. Call (202) 314-3320 or toll-free (888) 744-GRAD to register with a credit card payment.
  • By Fax. Fax a completed training authorization or course registration form to (202) 475-6843 or (866) FAX-GRAD.
  • By Mail. Mail a course registration form, or a completed training authorization, to the Registrar, Graduate School USA, Suite 330, 600 Maryland Avenue SW, Washington, DC 20024-2520.
  • In Person. Visit our Customer Support Center Registration Desk at 600 Maryland Avenue SW, Suite 120, from 8 a.m. to 7 p.m., Monday–Friday.

Can I attend a class without being registered?

No. Interested participants may not “sit in” on a course to determine its suitability (there are no exceptions to this policy). All participants must officially enroll in a course prior to attending the first class meeting. Instructors are given rosters with the names of those officially registered.

If you are interested in taking a course and are unsure if it’s the right one for you, please call the Customer Support Center at (202) 314-3320 or email customersupport@graduateschool.edu. A staff member will answer your questions and help you select the appropriate level/content.

Can I contact the instructor prior to registering?

No. Our instructors are not full-time employees of Graduate School USA and are not available to answer your questions prior to registration. If you do have questions regarding placement or about the course itself, please call our Customer Support Center at (202) 314-3660 or email us at evening@graduateschool.edu. Your inquiry will be answered by the appropriate staff member.

How do I know what level of a foreign language class to register for?

You have several options to help you determine the best level for you:

  • Check our Foreign Language Course Level Guide and view a brief description of the target audience for each language course here.
  • Click on the link for the specific language course you are interested in, and then scroll down to the bottom of the page, where a detailed description of the grammar and vocabulary covered will appear.
  • (4) Contact the Evening and Weekend Programs office at (202) 314-3660. We will be glad to help determine the best course title and level for you.

Is there any way to get into a closed class?

Closed classes have achieved their enrollment maximum. Participants interested in a closed class can be placed on a standby list. You can call the Customer Support Center at (202)314-3300 or(888)744-4723 to be added to the list.

Standby participants cannot attend closed courses—only officially registered participants can attend our classes. Registration is handled through the Customer Support Center only. Instructors cannot give permission for course entry.

What if I need ADA accommodations?

The School makes every practical effort to ensure that our programs are accessible to physically challenged students and students with special needs. You must be officially registered in a course to initiate an ADA Request with us. After enrolling, please contact the Registrar’s Office at (202) 314-3349 or registrar@graduateschool.edu (or by TDD at [888] 744-2717) at least four weeks before the course begins to discuss your specific needs and arrangements. You may also submit ADA requirements online at the registration page for your course. We can arrange for special materials, readers, or interpreters for students who are visually or hearing impaired, provided we receive adequate notice. There is no guarantee that we can provide accommodations for late requests.

Do I need to do any work before the first class?

We do not typically expect participants to complete course work prior to the start of classes. However, please note that a number of our courses have prerequisites listed in their descriptions and that all participants are expected to have the prerequisite knowledge and/or skills prior to joining the class. Not having the prerequisites may make it impossible for you to successfully complete a course, as these classes assume that participants have a solid understanding of a previous course level’s material.

What if I must miss the first class meeting?

Any registered participant who is absent the first class will not be withdrawn. Please attend the second class meeting and request a copy of the syllabus from the instructor. It is your responsibility to make up missed work.

How many absences are permitted?

Given the large number of participants and instructors each term, we cannot notify instructors regarding your absences. Your nonattendance does not imply that you have withdrawn from any course.

Any participants missing the first class meeting of their class are responsible for knowing our refund and transfer policies. Exceptions are not made to these policies due to lack of attendance by a participant. CEUs are not awarded to students who miss two class sessions or 20 percent of the class time, whichever is less.

What if I’ve enrolled in the “wrong” course?

We will gladly adjust your registration to an open class or refund your tuition if you comply with our published deadlines. You will not receive any refund if the refund deadline has passed. Our instructors have no responsibilities in these registration matters.

How will I find out if my class is cancelled due to inclement weather or a local emergency?

Participants can check the home page of this website, where an announcement will be posted on the main page. Or, you can call our Customer Support Center at (202) 314-3320 to learn if classes have been canceled that day due to inclement weather or some other event. Typically, we follow the policies of the federal government for evaluating inclement weather and other conditions, but we do ask our Evening and Weekend Programs course participants and instructors to check in with us if it is likely that our operations will be affected. For example, our evening classes might be cancelled due to late-breaking weather conditions even if the federal government was open that day.

What if I must miss a class meeting?

It is your responsibility to let your instructor know about your situation in a timely manner. If you must miss a class meeting, you should contact your course instructor to inform him or her of the absence and to get any classwork or homework assignments that you might have missed. You are responsible for all work missed. Our instructors are not obligated to conduct any make-up sessions for participants who miss a class.

How do I request a transcript?

Graduate School USA does not fax or email official transcript copies. Unofficial copies of transcripts may be emailed or faxed for $3.00 each. Official transcripts (affixed with the Graduate School Seal) are $5.00 each. Rush transcripts, processed in two business days are $15.00 each. All may be obtained by submitting a completed, signed Transcript Request Form with payment to: 

Office of the Registrar
Graduate School
600 Maryland Avenue, S.W., Suite 330
Washington, DC 20025-2520

Is there an Evening and Weekend Programs attendance policy?

When enrolling in a course, know in advance that missing 20 percent (two classes in a ten-week term) or more of the course, may result in a lower grade, as class attendance and participation are integral factors taken into consideration by the instructor when assigning grades. CEUs will not be awarded to participants who miss 20 percent or more of the class. Participants are responsible for all missed work. Please refer to the class syllabus for the specific course requirements for the class. The course requirements govern all grade disputes. No refund will be made for any classes missed after the published refund deadline. Nonattendance after the refund deadline will not lead to a refund.

What are my options for earning credit and grades?

ACE-Recommended Credit Courses: Credits are earned when the participant completes the course with either a letter grade (i.e., “A,” “B,” “C,” or “D”) for a course based on, for example, class attendance, participation, homework assignments, tests, quizzes, and other exams to evaluate your overall course performance. Credit for a credit course is only earned if a grade of “C” or better is recorded for the class. A “D” is not a passing grade at Graduate School USA.

Continuing Education Unit (CEU) courses are evaluated on a complete or no-credit-earned basis.

An audit (AU) designation shows that the participant attended the class but chose not to fulfill the course requirements to receive a grade.

Are there tests, quizzes, and homework?

Most courses incorporate class attendance, participation, homework assignments, tests, quizzes, and other exams to evaluate your overall course performance. Please read your individual class syllabus to determine whether your specific class will have tests, quizzes, homework, book reports, group projects, computer assignments, field trips, etc. Participants are responsible for fulfilling the requirements as outlined in the course syllabus.

How do I contact my instructor after classes begin?

Instructors will notify participants of their preferred method of contact (email, phone, etc.) during the first class meeting. It is your responsibility to maintain direct contact with your instructor.

Can I change my class schedule?

Schedule changes are permitted prior to the third class meeting, provided that space is available. If you are interested in transferring your registration to a future session of the same course, please fax or email your request to our Customer Support Center. You may transfer your registration to another class that begins within six months from the start date of the original registration. A transfer will be processed only if requested in writing, submitted in a timely manner, payment is made for any additional fees, and space is available in the requested class. Only one transfer request will be honored.

The School reserves the right to judge the timeliness of a transfer request. To judge whether or not a request is timely, the School will use the minimum advance notice requirements listed in our refunds policy. If the transfer cannot be accommodated, the respective refunds policy for the course will apply.

What is the refund policy?

For Evening and Weekend courses in Washington, DC: All refund requests must be submitted in writing by email or fax to our Customer Support Center.

The maximum refund amounts for all Evening and Weekend courses are as follows:

  • 100% if the refund request is received at least one workday prior to the first class meeting
  • 90% if the refund request is received at least one workday prior to the second class meeting
  • 80% if the refund request is received at least one workday prior to the third class meeting
  • No refund after the start of the third class meeting
  • Nonattendance does not imply that a participant has been withdrawn from a class.

No refunds are made after the day prior to the third class meeting.

Nonattendance does not imply that you have been withdrawn from a class. It is the student’s responsibility to contact Graduate School USA’s Customer Support Center at (202) 314-3320 or by email at registrar@graduateschool.edu to request a refund. Please allow up to 30 days to receive your refund.

May I withdraw from my class after the refund deadline?

Any participant who cannot complete a course and needs to withdraw from a course after the refund deadline must officially withdraw. Ceasing to attend a class does not constitute an official withdrawal. To officially withdraw from a class and earn a “W” for the class, participants must contact our Customer Support Center, at (202) 314-3320 or by email at registrar@graduateschool.edu, prior to the seventh class meeting. A “W” will appear on the grade report. No refund is given for withdrawals after the official refund deadline.

What do I get after completing a class?

At the completion of a course, participants will receive an official grade report with the ACE-recommended credits and final grade earned for the course, or with the CEUs awarded and a “Pass” or “Fail” grade. The official grade report is mailed to the student’s primary address of record.

What is the policy for “Incomplete” grades?

Incomplete grades are assigned if the participant has not completed required course assignments and if a Contract for a Grade of Incomplete has been processed by the deadline.

To remove the “Incomplete” from your record and receive a final grade and credits or CEUs for the course, the course work must be finished by the date stated in the contract (not later than the end of the next term). Failure to complete the necessary course work before the established deadline will result in a grade of “F” or “Fail.”

What is a CEU?

The Continuing Education Unit (CEU) is a nationally recognized standard unit of measurement which the School has adopted for postsecondary programs and educational courses not carrying semester or ACE-recommended credits. CEUs are not equivalent to semester hours. Courses carrying CEUs may be used to satisfy some of the requirements for Graduate School USA’s certificates of accomplishment. CEUs also provide a nationally recognized permanent record of your lifelong learning experiences.

What is ACE-recommended credit?
How will I receive my grade?

Final grades are due in the Registrar’s Office no later than three days after the end of a course. Once the grades are received, the Registrar mails a final grade report to each participant enrolled in the course. It is very important that you keep your contact information current with the School’s Customer Support Center so that you can receive your grade report.

If you do not receive your final grade, please contact our Customer Support Center at (202) 314-3320 or email registrar@graduateschool.edu to request that another grade report be sent to your home address.

What is a certificate?

A certificate program is an ordered series of courses specially designed to enable its participants to master a particular subject matter in order to advance professionally or personally. Certificates are typically composed of core requirements and electives that offer intensive class experiences designed around proven career content; targeted knowledge sets and competency building; an integrated approach to demonstrate skill mastery; or preparation to take specific professional certification exams. A certificate program is meant to expose you to the fundamentals of a particular subject matter. Once you have completed all the program requirements, you will receive a certificate from the School.

What certificates are available through Evening and Weekend Programs?

Evening and Weekend certificate programs at the School encompass many subject areas, such as Administrative Procedures, Editorial Practices, Horticulture, Landscape Design, Natural History Field Studies, Paralegal Studies, and Personnel Administration. You can view a list of programs here.

How do I register for a certificate program?

To apply online for entry to a Graduate School USA certificate of accomplishment program (Daytime or Evening and Weekend), please complete the form below.


You may also print the application and mail it to:


Graduate School USA
Office of the Registrar
600 Maryland Avenue SW, Suite 180
Washington, DC 20024-2520


Or fax it to us at: (202) 479-2501

Participants will receive their certificate from the School only after all requirements have been completed and grades have been submitted. The School also conducts an annual graduation ceremony for its certificate program graduates.

How can I recommend a new course for consideration?
What if I have a complaint about an instructor?

Any complaint you have about instructors can be placed through the Customer Support Center by calling (888) 744-4723or (202) 314-3320, or by sending an email to evening@graduateschool.edu.

Whom do I contact to withdraw from a class?

To officially withdraw from a course, participants must contact our Customer Support Center at (888) 744-4723 or (202) 314-3320, or by email at registrar@graduateschool.edu. Not attending a class does not imply that you have withdrawn or that a refund will be issued.

Whom can I contact with other questions?

All questions regarding any of our courses or policies can be directed to the Customer Support Center at (202) 314-3320 or evening@graduateschool.edu.