# Productivity Certificate Program

Canonical URL: <https://www.graduateschool.edu/certificates/productivity-certificate>

## Overview

The certificate delivers a powerful set of courses that build essential workplace skills including prioritization, communication, organization, and time management. Participants learn practical strategies to manage competing demands, maintain focus, streamline workflows, and eliminate common productivity barriers that impact performance.

Designed to strengthen overall effectiveness, the certificate includes five targeted courses—Managing Multiple Priorities, Effective Meetings, Listening and Memory Development, Time Management, and Interpersonal Communications. Together, they provide tools to help professionals plan with intention, communicate clearly, work collaboratively, and stay in control of daily responsibilities. This certificate offers a well-rounded development path for individuals seeking to enhance productivity and achieve stronger results in their roles.

## What you'll learn

- Learn proven strategies to manage your time, tasks, and workload more effectively.
- Strengthen listening, interpersonal communication, and collaboration skills.
- Increase overall productivity and support long-term professional growth.
- Gain tools that help you stay organized, focused, and confident in fast-paced work environments.

## Curriculum
1. **Managing Multiple Priorities Course**
2. **Effective Meetings Course**
3. **Listening and Memory Development Course**
4. **Time Management Course**
5. **Interpersonal Communications Course**
6. **AI Productivity with Microsoft 365 Copilot for Government Agencies Course**

## Instructors

### Michele Proctor — Instructor

Michele is a business strategist and Human Resources pioneer – delivering over 25 years of HR Management, Organizational Development, and leadership training to a variety of industries, which include the public, private, federal government, and higher education sectors.

Scope of Expertise: Michele’s core competencies lie in the areas of Organizational Assessment and Development, Performance Management, Human Resources Management, Professional Development and Leadership Training, Transition and Change Management, Workforce and Career Development, and Conflict Resolution. Michele’s core competencies focus on creating a synergistic work environment where employees thrive to be successful by not only bringing their realized and unrealized strengths to their tasks, but also being allowed to experience the joy and happiness of the outcome of efficient and effective work products. She guides individuals through a journey to find their passion for work at work.

Her consulting and organizational effectiveness expertise has been credited with improving performance efficiencies within business units and operations by as much as 70%. She is the former Project Manager and Lead Consultant on Building a Great Place to Work for the DC Courts Human Resources Division, having led the initiative for the creation of the HRD Five-year Strategic Plan and Workforce Development Program, “Fulfilling Our Future.”

Michele has held senior-level executive positions at the Air Line Pilots Association, Int'l; at Howard University, Washington, DC as Assistant Vice President for Human Resources Management; and at Executive Transitions International, Inc. as Senior Vice President of Marketing and Consulting Services. She has been an adjunct instructor at the George Washington University, Washington, DC and is currently adjunct faculty at Anne Arundel Community College, Anne Arundel, MD and Graduate School USA. She is the founder and President of RENQUEST & ASSOCIATES, INC., “Your Pathway to Excellence,” an independent consulting group in Organizational Effectiveness, Business Development, Human Resources Development, Business Operations, Change and Transition Management, Outsourcing, Facilitative Training, and Career Planning.

Michele holds a BBA in Personnel Management from the George Washington University, Washington, DC. She has also held several Board of Directors’ positions in many professional associations. She is a member of the Society for Human Resource Management, The Association for Talent Development, The International Association of Career Management Professionals, and The International Society for Performance Improvement. She is certified in the DiSC profile and certified as a mediator for the District of Columbia. She has been certified as a Career Management Practitioner by the International Board of Career Management Certification. Michele is a recipient of the Graduate School USA’s Customer Excellence Award and a recipient of the Business and Professional Women’s League, Inc. Business Award.

## Pricing

**Tuition:** $2995