# Achieving Personal Effectiveness Course (Self-Paced)

Canonical URL: <https://www.graduateschool.edu/courses/achieving-personal-effectiveness-course-self-paced>

## Overview

This course equips participants with practical tools to improve personal effectiveness in the workplace. Participants explore professionalism, self-accountability, proactive mindset, and communication, then apply those concepts through self-assessment, reflection, and skill-building activities. The course includes the DiSC assessment to help participants identify their strengths, work style, and growth areas, along with strategies for adapting communication with peers, supervisors, direct reports, clients, and other stakeholders.

Participants also practice concrete techniques for workplace success, including accountable behaviors, assertive communication, conflict resolution, “I” messages, the SBI feedback model, and goal setting using SMART goals. The course further supports federal professional development by helping participants connect their strengths and growth areas to OPM competencies and KSAs, and by guiding them in building actionable plans for continued growth.

## What you'll learn

- Show effectiveness through your behavior, accountability, professionalism, communication, and mindset.
- Use accountable practices in both personal and professional situations.
- Recognize your strengths, current skills, and areas for growth.
- Use clear, effective language to give direction, offer feedback, and resolve conflicts professionally.
- Explain how personal effectiveness affects communication with peers, direct reports, clients, and supervisors.
- Identify steps to improve your personal effectiveness.
- Use strategies for goal setting and planning.

## Curriculum

#### Module 1: Gaining Effectiveness through Analyzing Behaviors, Accountability, Professionalism, Communication Skills, and Mindset

- Understand the role of professionalism, communication, and mindset in effectiveness
- Evaluate personal behaviors and how they impact workplace interactions
- Define and practice self-accountability and effective communication
- Develop a proactive mindset aligned with personal values

#### Module 2: Apply Accountability Practices in Personal and Professional Situations

- Recognize accountable behaviors across various settings
- Apply effective communication and responsibility strategies
- Create a culture of accountability in teams and organizations
- Use lead and lag measures to focus on outcomes

#### Module 3: Identifying Strengths, Existing Skills, and Areas that Need Developing

- Use the DiSC profile to assess personality and communication styles
- Reflect on current strengths and professional competencies
- Identify personal development areas using OPM competencies

#### Module 4: Using Effective Language

- Apply assertive communication styles using SBI (Situation, Behavior, Impact)
- Adapt communication to DiSC personality styles
- Resolve conflict using “I” statements and emotional intelligence techniques

#### Module 5: The Impact of Personal Effectiveness

- Recognize how personal style and communication affect workplace relationships
- Use head, heart, and hands strategies to influence others positively
- Leverage trust, visibility, and clear communication to enhance influence

#### Module 6: The Steps to Become More Personally Effective

- Set SMART goals for ongoing growth and improvement
- Identify professional development resources and learning opportunities
- Reflect on self-talk and shift to a growth-oriented mindset

#### Module 7: Strategies for Goal Setting and Planning

- Develop short- and long-term professional and personal goals
- Align values with desired career outcomes
- Create an action plan for continuous self-improvement

## Pricing

**Tuition:** $1049