# Coaching Conversations: GROW-Model for Government Supervisors (Self-Paced) Canonical URL: ## Overview Government supervisors are increasingly expected to coach, not just direct — but most never receive structured training in how to do it. This self-paced course teaches the widely used GROW model (Goal, Reality, Options, Will) and shows supervisors how to use it in real federal and local conversations: performance discussions, development planning, problem-solving, and career conversations. Participants practice short coaching conversations they can use the same day they finish the course. ## What you'll learn - Distinguish coaching from mentoring and counseling - Apply the GROW model to common supervisor conversations - Ask powerful questions that help employees think for themselves - Use coaching in performance, development, and problem-solving contexts ## Curriculum #### **Module 1: Coaching in the Government Supervisor's Role** - When to coach, when to direct - Common myths about coaching - Reflection: A time someone coached you well #### **Module 2: The GROW Model** - Goal, Reality, Options, Will - Setting up the conversation for trust - Activity: Walk through a sample GROW conversation #### **Module 3: Powerful Questions and Active Listening** - Question types that open vs. close thinking - Listening for what is not said - Activity: Question swap with a colleague #### **Module 4: Applying GROW to Real Conversations** - Performance, development, and career discussions - Coaching through a problem instead of solving it - When coaching is the wrong tool #### **Module 5: Capstone — Your First Three Coaching Conversations** - Capstone Activity: Plan three real conversations using GROW - Closing: Building the habit ## Pricing **Tuition:** $1049