Description:
Overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communication style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.
Duration:
2 days
Level:
Foundational
Who Should Attend?
This course is ideal for professionals at all levels who seek to enhance their communication skills within the workplace. Whether you’re a manager, team leader, or individual contributor, if you aim to overcome barriers to effective office communication, this course is for you.
Credits:
1.2 CEUsLearning Outcomes:
- Identify and use the elements in the communication process for understanding and action.
- Speak in clear statements with specific meaning.
- Recognize and interpret verbal and nonverbal feedback.
- Listen for intent and meaning in the message.
- Understand the difference between assertive, nonassertive and aggressive behavior.
- State needs assertively.
- Discuss problems and challenges with coworkers and supervisors in a positive manner.
Available Sessions:
| Session Code | Start Date | End Date | Location | Tuition | |
|---|---|---|---|---|---|
| Session Code COMM7030-002 | Start Date Rolling | End Date Dec 30, 2025 11:45 PM EST | Location On Demand | Tuition $999.00 | |
| Session Code COMM7003-001 | Start Date Jun 24, 2025 9:00 AM EST | End Date Jun 25, 2025 4:30 PM EST | Location Virtual | Tuition $999.00 | |
| Session Code COMM7003-002 | Start Date Aug 06, 2025 9:00 AM EST | End Date Aug 07, 2025 4:30 PM EST | Location Virtual | Tuition $999.00 | |
| Session Code COMM7003-003 | Start Date Sep 17, 2025 9:00 AM EST | End Date Sep 18, 2025 4:30 PM EST | Location Virtual | Tuition $999.00 |
Other Recommended Courses:
- Leadership Communication (MGMT8112)
