# Facilitator Workshop Course (Self-Paced)

Canonical URL: <https://www.graduateschool.edu/courses/facilitator-workshop-course-self-paced>

## Overview

Keep meetings, group discussions, and other activities organized and on schedule. Develop your own style of facilitation by learning group dynamics, strategic management of decision-making, and problem-solving. Discover time-tested techniques for managing conflict, methods of intervention, and effective listening and feedback. Facilitation skills are developed through hands-on practice and real-world application.

## What you'll learn

- Describe and contract for the role of a facilitator.
- Explain when and how to use groups for cooperative problem solving.
- Facilitate selected group problem-solving processes.
- Effectively respond to a variety of common meeting problems.
- Diagnose stages of team development and how teams function.
- Observe and utilize interpersonal and group dynamics to enhance the group process.
- Use practical guidelines to give/receive constructive feedback, build consensus, and practice effective listening.
- Explain how the conflict management styles of the facilitator and members affect communication and group life.

## Curriculum

#### Module 1: Facilitation

- Definition of facilitation
- Reasons why facilitators are necessary
- Common problems faced when managers run their own meetings
- The role of the facilitator in managing group processes

#### Module 2: Team Development

- Definition and components of a team
- Advice on forming teams
- What makes a successful team
- Stages of team development

#### Module 3: The Facilitator Role

- Roles and responsibilities of a facilitator
- Short-term and long-term goals for facilitators
- Facilitator’s role in improving group processes

#### Module 4: Facilitating Improvement Teams Using Problem-Solving Techniques

- Problem-solving process and techniques
- Tools like fishbone diagrams, brainstorming, and nominal group technique (NGT)
- Force field analysis for decision making

#### Module 5: Interpersonal Communication

- Key concepts in interpersonal communication
- Giving and receiving feedback effectively

#### Module 6: Facilitation Skills

- Essential skills for group facilitators
- Listening and asking effective questions
- Handling group dynamics

#### Module 7: Group Dynamics

- Basic concerns of group dynamics
- Data flow, goal formation, and decision-making processes

#### Module 8: Conflict Resolution

- Goals for resolving conflicts
- Different strategies for dealing with conflict
- Conflict management techniques

#### Module 9: Dealing with Problem Participants and Problem Situations

- Handling difficult participants
- Prevention and intervention strategies

#### Module 10: Self-Assessment Action Planning

- Action planning for personal and professional growth

## Pricing

**Tuition:** $1549