# Leading a Multi-Generational Government Workforce (Self-Paced)

Canonical URL: <https://www.graduateschool.edu/courses/leading-a-multi-generational-government-workforce-self-paced>

## Overview

Government teams routinely span four or five generations, from long-tenured career employees to early-career hires entering public service for the first time. This self-paced course helps leaders move past stereotypes and lead generationally diverse teams in ways that build trust, retention, and performance. Participants explore what different generations value at work, where conflict tends to emerge, and how to design team practices that work across generations.

## What you'll learn

- Distinguish generational stereotypes from research-supported patterns
- Identify common sources of generational friction on government teams
- Adapt communication and feedback styles across generations
- Design team practices that work for early-career and late-career employees
- Build cross-generational mentoring and knowledge-transfer habits

## Curriculum

#### **Module 1: The Generational Landscape in Government**

- Who is on today's federal and state-and-local teams

- Stereotypes vs. evidence

- Reflection: My own generational lens

#### **Module 2: What Each Generation Actually Wants at Work**

- Purpose, flexibility, stability, growth — by generation

- Where preferences overlap more than they differ

- Activity: Map your team

#### **Module 3: Communication and Feedback Across Generations**

- Channels, tone, and expectations

- Giving feedback that lands across age and tenure

- Activity: Rewrite a message three ways

#### **Module 4: Mentoring, Reverse Mentoring, and Knowledge Transfer**

- Capturing institutional knowledge before it walks out the door

- Reverse mentoring done well

#### **Module 5: Capstone — A Team Practice Refresh**

- Capstone Activity: Redesign one team practice for generational fit

- Closing: First conversation to have this week

## Pricing

**Tuition:** $649