Description:
Raise the performance level of your office by implementing practical strategies gained through hands-on experience. Acquire skills in team building, goal setting, leadership development, conflict resolution, and decision making. Become adept at working with others to set goals, improve performance, and develop your leadership skills.
Duration:
3 days
Level:
Foundational
Who Should Attend?
This course is ideal for professionals looking to elevate their office’s performance through practical, hands-on strategies. It is particularly beneficial for managers, team leaders, supervisors, and anyone involved in team building, goal setting, leadership development, conflict resolution, and decision making.
Credits:
1.8 CEUsLearning Outcomes:
- Explain the managerial functions of your job.
- Determine ways to plan and organize yourself and your office more efficiently.
- Set realistic goals for yourself and your office staff.
- Analyze problem solving and decision-making steps applicable to the office setting.
- Delegate work and provide on-the-job training.
- Assess your leadership style and develop strategies to enhance your leadership abilities.
- Explain motivation and its effect on work and leadership styles.
- Identify a communications model and apply it in an office setting.
- Apply time management and work distribution techniques.
- Give constructive feedback to others on their work performance.
Available only for Private Group Training
- Module 1 Role of Today’s Office Manager
- Module 2 Management
- Module 3 Time Management
- Module 4 Goal Setting and Project Planning
- Module 5 Decision Making
- Module 6 Work Assignments and Training
- Module 7 Office Productivity
- Module 8 Organizing and Tracking Office Work
- Module 9 Leadership
- Module 10 Motivation
- Module 11 Feedback
- Module 12 Evaluating Performance
- Module 13 The Transition to Manager
Other Recommended Courses:
- Managing Multiple Priorities (ADMB7007)
