Positive Approaches to Difficult People (COMM7009)

Positive Approaches to Difficult People

Positive Approaches to Difficult People

Description

Do not let "difficult" people ruin another day! Learn approaches for maintaining your composure and clarifying underlying issues, as well as strategic questioning and listening techniques to discover what is behind someone with a difficult personality. Leave the course refreshed and prepared to minimize the negative impact of difficult people in your work environment.

Tuition:

2024 classes:
Virtual Instructor-Led: $949
Self-paced (with instructor assistance): $949

2025 classes:
Virtual Instructor-Led: $999
Self-paced (with instructor assistance): $999

Credits:

1.2 CEU's

Class Type:

This course is currently being offered in the following training modalities:

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