# The First 90 Days for New State Government Managers Course (Self-Paced)

Canonical URL: <https://www.graduateschool.edu/courses/the-first-90-days-for-new-state-government-managers-course-self-paced>

## Overview

The first 90 days as a new manager in a state agency are a chance to build credibility — or to lose it. This self-paced course guides new state managers through the early decisions and conversations that shape their first year. Participants learn how to assess their team, navigate civil service rules and elected-official dynamics, set priorities aligned with department mission, and avoid common missteps. The course uses scenarios drawn from state government.

## What you'll learn

- Diagnose the team, mission context, and stakeholder landscape
- Build credibility with employees, peers, and elected officials
- Describe the roles that effective communication and active listening play in success
- Analyze and adjust to communication styles
- Set priorities and early wins aligned with department goals
- Hold effective one-on-ones and team launch conversations
- Build a personal 30/60/90-day leadership plan

## Curriculum

#### **Module 1: Stepping Into the Role**

- From individual contributor to state or local supervisor
- Mindset shifts and common new-manager traps
- Reflection: What kind of leader do I want to be?

#### **Module 2: Listening and Learning in the First 30 Days**

- Listening tours with employees, peers, and partners
- Reading the mission, the metrics, and the culture
- Activity: Build your listening plan

#### **Module 3: Communication Skills**

- Describe the importance of communication in your job role.
- Identify different types of communication styles.
- Analyze the audiences with whom you are communicating.
- Describe ways to adjust communication styles depending on the audience.

#### **Module 4: Setting Direction and Early Wins**

- Translating department goals into team priorities
- Identifying visible, high-impact early wins
- Activity: Draft your team's top three priorities

#### **Module 5: Building Trust Through Conversations**

- Running effective one-on-ones
- Team launch and re-launch meetings
- Difficult conversations on day 45

#### **Module 6: Capstone — Your 90-Day Plan**

- Capstone Activity: Build your 30/60/90-Day Plan
- Closing: Sustaining momentum past day 90

## Pricing

**Tuition:** $1049