# Microsoft Word Level II Course Canonical URL: ## Overview This advanced course will elevate your Microsoft Word skills to the next level. You’ll learn to use automation to streamline your workflow, create custom style sets and document templates, apply advanced formatting techniques, and manage long documents with ease. This class is perfect for anyone looking to work more quickly and efficiently in their daily Word tasks. ## What you'll learn - Manage and work with multiple documents efficiently - Track changes and collaborate using comments and revision tools - Apply advanced formatting techniques for professional documents - Create and manage reference tables, including tables of contents and indexes - Design forms and use mail merge to automate personalized communications - Build and apply custom style sets and templates for consistent formatting ## Prerequisites Students must have Word proficiency equivalent to our [Microsoft Word Level I](/courses/beginner-microsoft-word) course. ## Curriculum #### Working with Themes - Apply a Themes - Change Theme Colors - Change Theme Font - Modify a Theme #### Building Blocks - Insert Building Blocks - Save Auto Text - Insert AutoText - Insert Graphics/Shapes as AutoText - Fields - Insert Document Property - Insert a Field - View/Edit a Building Block #### Pagination Options - Pagination - Widow/Orphan Control - Keep with Next - Keep Lines Together - Page Break Before #### Text Boxes - Insert a Text Box - Linking Text Boxes #### Document References - Insert a Caption - Insert a Cross Reference - Insert a Footnote - Enter Sources - Insert a Citation - Manage Sources - Works Cited, References, or Bibliographies - Insert a Reference Page - Mark an Index Entry - Insert an Index #### Using Mail Merge - Start Mail Merge - Choose Recipients - Insert an address block - Preview Results - Finish and Merge - Step-by-Step Mail Merge Wizard #### Mark Up a Document - Enable Track Changes - Display for Review - Show Markup #### Review Markups - Reviewing Pane - Accept Change - Reject Change - Compare Documents - Combine Revisions from Separate Documents #### Picture Tools - Text Wrapping Options - Square Text Wrapping - Top and Bottom Text Wrap - Behind Text Wrap - Transparency - Remove Background - Word Art - Smart Art #### Form Controls - Create a Form - Enable the Developer tab - Insert a Check box field - Insert a Combo box field - Form Field Options #### Protecting Documents - Open in Read-Only - Enable Document Password ## Schedule - Jun 18, 2026 10:00am–5:00pm — Live Online - Jun 27, 2026 10:00am–5:00pm — Live Online - Sep 10, 2026 10:00am–5:00pm — Live Online ## Instructors ### Linda Haynes-Jackson — Instructor Linda Haynes-Jackson has worked as a contractor to the Federal Government and Graduate School for over 35 years. She facilitates a plethora of training classes, which include all levels of Microsoft Applications such as Excel, Power BI, Power Pivot, Access, Outlook, Word, Teams, and PowerPoint. In addition, she offers: Customer Service training and Section 508 Compliant Guidelines. She has delivered instruction to all levels of staff, including those who require special accommodations, and has received numerous training instruction awards. Her doctorate studies in Personnel Administration were at New York University. She has an M.A. from Villanova University and a B.S. from Temple University. She also managed an independent consulting company with clients such as: FBI, Environmental Protection Agency, Secret Service, USDA, Nuclear Regulatory Commission, NIH, Johnson and Johnson, Campbell Soup, and Blue Cross/Blue Shield. She has won numerous awards for training from Fortune 500 companies and federal, state, and local governments. In addition, she has served as an Adjunct Professor at several accredited colleges for many years. Ms. Haynes-Jackson has been noted as a passionate, energetic, and engaging instructor. ### Clarissa J. Corbin — Instructor Clarissa J. Corbin is an accomplished corporate trainer, project manager, and business consultant with over 25 years of experience designing and delivering impactful learning experiences. As President and CEO of Projections Training Solutions, she partners with federal agencies, private corporations, and international organizations to provide results-driven training in leadership, project management, business analysis, and emerging technologies. Clarissa has trained more than 10,000 professionals worldwide, serving clients such as the DoD, NASA, FEMA, Microsoft, Citibank, PNC Bank, Del Monte, and Symantec. Her expertise has taken her across the globe, leading initiatives in Singapore, China, Japan, South Korea, Africa, Jamaica, Trinidad & Tobago, and St. Thomas, USVI. Known for her ability to engage diverse audiences and create interactive, high-impact sessions, Clarissa equips participants with practical solutions they can apply immediately. At Graduate School USA (GSUSA), Clarissa is regarded as one of the most versatile and trusted instructors. She teaches across multiple programs. She played a pivotal role in redesigning the flagship “Managing for Results” course, while also contributing to the development and review of numerous others. Her contributions have earned her two GSUSA Customer Excellence Awards and a two-year appointment to the GSUSA Instructor Advisory Council, underscoring her commitment to innovation, quality, and learner success. ## Pricing **Tuition:** $249