Interpersonal Communications
September 9 - 10, 2010 Instructor: Hocking Teri Washington, DC $575 September 14 - 15, 2010 Instructor: Muscarella Francine Jacksonville, FL $575 January 19 - 20, 2011 Washington, DC $595 February 1 - 2, 2011 Instructor: Deichman Deborah Philadelphia, PA $595 February 10 - 11, 2011 Instructor: McCleskey Kathleen Las Vegas, NV $595 February 23 - 24, 2011 Washington, DC $595 March 28 - 29, 2011 Washington, DC $595 April 7 - 8, 2011 Instructor: Delia James San Diego, CA $595 May 12 - 13, 2011 Instructor: Hocking Teri Washington, DC $595 May 23 - 24, 2011 Atlanta, GA $595 May 24 - 25, 2011 Columbus, OH $595 May 31 - June 1, 2011 Instructor: Chmar Ellen Washington, DC $595 June 7 - 8, 2011 New Orleans, LA $595 June 22 - 23, 2011 Instructor: Chmar Ellen Washington, DC $595 July 25 - 26, 2011 Washington, DC $595 July 26 - 27, 2011 Instructor: Delia James Seattle, WA $595 August 3 - 4, 2011 Overland Park, KS $595 August 9 - 10, 2011 Boston, MA $595 August 11 - 12, 2011 Instructor: Hocking Teri Washington, DC $595 August 16 - 17, 2011 Dallas, TX $595 September 8 - 9, 2011 Washington, DC $595 September 13 - 14, 2011 Jacksonville, FL $595
Overview:
Employees who want to enhance their interpersonal skills to better communicate with others.
Adjust your conversational style to meet the needs of others Understand why you respond in a particular way to conflict Listen more effectively Work through or prevent conflict by avoiding destructive statements or actions Recognize and use appropriate behavior to work harmoniously and productively Select the best option for negotiating
Syllabus -- Interpersonal Communications, COMM7006D, Grad. School, USDA
Day one of two
Getting Up to Speed: Listening
Overcoming Communication Barriers
Understanding Ourselves and Others
Day two of two
Conflict and Defensiveness
Negotiation
Personal Action Activities
