Graduate School - Course Details

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Interpersonal Communications

February 24 - 25, 2010 08:30 - 16:00, Wed-Thu	Instructor: Pianesi Adriano	Washington, DC	$575
March 29 - 30, 2010 08:30 - 16:00, Mon-Tue	Instructor: Fountain Sharon	Washington, DC	$575
April 8 - 9, 2010 08:30 - 16:00, Thu-Fri	Instructor: Taylor Claire	San Diego, CA	$575
May 10 - 11, 2010 08:30 - 16:00, Mon-Tue	Instructor: Thomson Karen	St. Louis, MO	$575
May 13 - 14, 2010 08:30 - 16:00, Thu-Fri		Washington, DC	$575
May 24 - 25, 2010 08:30 - 16:00, Mon-Tue		Atlanta, GA	$575
June 1 - 2, 2010 08:30 - 16:00, Tue-Wed	Instructor: Walton Judy	Washington, DC	$575
June 15 - 16, 2010 08:30 - 16:00, Tue-Wed	Instructor: Scully Marguerite	New Orleans, LA	$575
June 23 - 24, 2010 08:30 - 16:00, Wed-Thu	Instructor: Pianesi Adriano	Washington, DC	$575
July 14 - 15, 2010 08:30 - 16:00, Wed-Thu	Instructor: Thomson Karen	Kansas City, MO	$575
July 19 - 20, 2010 08:30 - 16:00, Mon-Tue	Instructor: Faieta Dianne	Seattle, WA	$575
July 26 - 27, 2010 08:30 - 16:00, Mon-Tue	Instructor: Fountain Sharon	Washington, DC	$575
August 10 - 11, 2010 08:30 - 16:00, Tue-Wed	Instructor: Kimball Miriam (Mimi)	Baltimore, MD	$575
August 12 - 13, 2010 08:30 - 16:00, Thu-Fri	Instructor: Hocking Teri	Washington, DC	$575
August 17 - 18, 2010 08:30 - 16:00, Tue-Wed	Instructor: Schout Robert	Dallas, TX	$575
September 9 - 10, 2010 08:30 - 16:00, Thu-Fri	Instructor: Hocking Teri	Washington, DC	$575
September 14 - 15, 2010 08:30 - 16:00, Tue-Wed	Instructor: Muscarella Francine	Jacksonville, FL	$575

Overview:

Learn proven techniques to work more productively and improve your everyday interactions with others. Discover conflict resolution strategies and negotiation techniques, as well as tips on tact and diplomacy.

This course is part of the Certificate of Accomplishment in Program and Management Analysis.

Who Should Attend?

Employees who want to enhance their interpersonal skills to better communicate with others.

Objectives:

Adjust your conversational style to meet the needs of others

Understand why you respond in a particular way to conflict

Listen more effectively

Work through or prevent conflict by avoiding destructive statements or actions

Recognize and use appropriate behavior to work harmoniously and productively

Select the best option for negotiating

Syllabus:

Syllabus -- Interpersonal Communications, COMM7006D, Grad. School, USDA

Day one of two