2-Session Package: Book two practicum sessions for $599. Each session uses a new scenario. To register for the package, email support@graduateschool.edu.
This course is offered by ADR Vantage, Inc., a premier conflict resolution firm with over 30 years of experience partnering with federal agencies and other organizations to create programs that increase collaboration, manage conflict, and improve organizational effectiveness.
New to mediation? Start with the Professional Mediation Certificate (PMC) for the Workplace.
Mediation training teaches the process and language of helping people resolve conflict, but it can't provide the repetition that builds confidence. Many trained mediators go months between cases, and skills that go unused fade. This practicum closes that gap with a 3-hour live online session limited to six participants and led by an ADR Vantage mediator-coach. Participants take turns in the mediator's chair in realistic workplace scenarios, such as coworker conflicts, supervisor-employee disagreements, team communication breakdowns, and EEO-related concerns, while others play the parties and observe.
After each round, the coach leads a feedforward debrief with specific, immediate feedback. Sessions follow the facilitative process and the Model Standards of Conduct for Mediators taught in the Professional Mediation Certificate for the Workplace, so certificate graduates build on what they already know. You'll leave with a clearer view of your strengths as a mediator, concrete adjustments for your next case, and documented coached practice hours that can support agency roster applications. Each session uses a new scenario, so you can attend more than once and keep building your skills.
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this course live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Our instructors are industry experts and experienced educators, driven to help you succeed.
Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!
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Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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