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    • Fraud Detection & Prevention
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    • Intermediate Position Classification
    • Federal Employee Relations
    • Processing Federal Personnel Actions
    • Qualifications Analysis
    • Federal HR Management
    • Federal Position Management
    • All Federal HR Training
  • Audit
    • Federal Appropriations Law for Auditors
    • Audit Evidence and Documentation
    • Basic Governmental Auditing
    • Conducting Performance Audits
    • Interviewing Techniques for Auditors
    • Financial Management for Federal Auditors
    • Developing and Presenting Audit Findings
    • Auditing Grants
    • Intermediate Performance Auditing
    • Skills for Leading & Managing Audit Projects
    • All Audit Training
  • FM
    • Introduction to Federal Accounting
    • Federal Accounting Standards
    • Advanced Federal Accounting
    • Federal Activity Costing, Analysis & Reporting
    • Government Standard General Ledger
    • Federal Budgeting for Non-Budgeting Personnel
    • Intro to Federal Budgeting
    • Budget Execution
    • Budget Formulation
    • Budget Justification and Presentation
    • All Financial Management Training
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Communication & Professional Skills Training in Washington, DC or Live Online

Hands-on Training from Experts Small class sizes

To be a key contributor in your organization, you need well-developed communication and professional skills.

  • Productivity
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Productivity

  • Administrative Officers/Executive Assistants Workshop Course (Blended)

    • IDADMB7001
    • Weekdays only
    • 8 Days
    • Open to beginners

    Develop essential skills and competencies to excel as an Administrative Officer or Executive Assistant in federal roles.

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  • Managing Multiple Priorities Course

    • IDADMB7007
    • Weekdays only
    • 1 Day
    • Open to beginners

    Learn strategies to prioritize tasks, manage time effectively, and reduce stress while handling multiple responsibilities.

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  • Time Management Course

    • IDADMB7028
    • Weekdays only
    • 2 Days
    • Open to beginners

    Learn practical strategies to manage your time effectively, prioritize tasks, and boost productivity in both professional and personal settings.

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  • Effective Meetings Course

    • IDADMB8006
    • Not currently scheduled
    • 2 Days
    • Open to beginners

    Master the strategies and tools needed to plan and lead engaging, productive virtual meetings using platforms such as Zoom or Microsoft Teams; ideal for professionals seeking to enhance collaboration and meeting outcomes.

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  • Achieving Personal Effectiveness Course

    • IDCOMM7028
    • Weekdays only
    • 2 Days
    • Open to beginners

    Boost your professional impact by developing structured self-management, time organization, and interpersonal effectiveness strategies.

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  • SOAR Bootcamp (Successful Onboarding And Readiness) Course

    • IDCOMM7020
    • Weekdays only
    • 3 Days
    • Open to beginners

    Learn how to onboard staff effectively in federal settings by planning for success, setting expectations, and ensuring readiness through structured support systems.

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  • Facilitator Workshop Course

    • IDTDEV8120
    • Weekdays only
    • 3 Days
    • Open to beginners

    Develop facilitation skills to lead productive, inclusive group sessions, problem-solving meetings, and learning events.

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  • Listening and Memory Development Course

    • IDCOMM7007
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance your listening and memory skills to improve productivity, confidence, and information retention.

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  • 100+
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Writing Courses

  • Effective Government Correspondence Course

    • IDWRIT7007
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance your ability to write clear, purposeful correspondence suited for government audiences.

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  • Proofreading Course

    • IDEDIT7001
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance your proofreading skills with practical techniques, checklists, and exercises to ensure error-free documents.

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  • Resume Writing and Interview Skills Course

    • IDCOMM7115
    • Weekdays only
    • 1 Day
    • Open to beginners

    This practical, interactive course helps job seekers craft a strong resume tailored to a specific job. Participants will learn how to highlight skills, job experience, and accomplishments that address a potential employer’s needs. Participants will also learn resume writing techniques that demonstrate their ability to help solve an employer’s problems from day one. Additionally, the course provides direction on preparing and delivering a confident “elevator speech” for the interview stage and handling common questions in both mock and real-life job interview scenarios. Participants will give and receive feedback to sharpen both writing and presentation skills, improving their ability to stand out in the selection process.

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  • Thinking Critically, Writing Clearly Course (Self-Paced)

    • IDWRIT7301
    • 45 Hours
    • Open to beginners

    Develop your critical thinking skills to enhance your writing skills so that the reader can understand your intended message. Critically read information so you can analyze and understand the message of the writer. 

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  • Writing Essentials Course

    • IDWRIT7011
    • Weekdays only
    • 2 Days
    • Open to beginners

    Strengthen clarity, concision, and organization in your professional writing using Federal Plain Language principles and a repeatable process.

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  • Advanced Writing Course

    • IDWRIT9005
    • Weekdays only
    • 2 Days
    • Prerequisites required

    In the Advanced Writing class, you will take your writing to the next level by using case studies, group work, and longer written exercises to build on basic writing concepts and skills, including techniques for writing strong persuasive documents that connect logically, powerfully, and effectively with even resistant readers. You will also discuss and practice strategies for writing clear, concise technical documents for all levels of readers.

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  • Clear Expression through Critical Thought Course

    • IDWRIT7150
    • Weekdays only
    • 2 Days
    • Open to beginners

    This dynamic, advanced-level writing course weaves together instruction designed to sharpen both your critical thinking and writing skills. Through interactive sessions, you will implement strategies to think critically when analyzing problems and use a structured process to craft innovative solutions. You will then apply those thinking skills to improve your writing by analyzing techniques for structuring effective persuasive arguments using strong logic with a reader-centric focus. By blending the study of critical thinking and writing, this course empowers you to be a more effective, successful communicator.

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  • Writing Government Technical Documents Course

    • IDWRIT8244
    • Weekdays only
    • 3 Days
    • Open to beginners

    Learn how to craft clear, concise, and technically accurate documents—such as SOPs, Federal Register notices, or white papers—for government audiences.

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  • Grammar and Editing Essentials Course

    • IDENGL7010
    • Weekdays only
    • 3 Days
    • Open to beginners

    Strengthen grammar, usage, and editorial confidence through mastery of punctuation, sentence structure, capitalization, verb forms, and pronoun agreement.

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  • Briefing Techniques Course

    • IDCOMM7002
    • Weekdays only
    • 3 Days
    • Open to beginners

    Enhance your ability to deliver concise, impactful briefings tailored to your audience and objectives.

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Learning Experience Highlights

Training from government‑experienced instructors

Receive instruction from subject‑matter experts who bring proven government experience.

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Specialized for government & DOD

Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.

The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student

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Real-world solutions

Directly addressing the day-to-day challenges of federal employees.

125+ departments & agencies served

Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.

Customer Service

  • Customer Service Excellence Course

    • IDADMB7003
    • Weekdays only
    • 2 Days
    • Open to beginners

    Learn to deliver exceptional customer service by identifying customer needs, enhancing service quality, and resolving issues effectively.

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  • Communicating for Results Course

    • IDCOMM7003
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance workplace communication by identifying styles, interpreting feedback, and overcoming barriers to understanding.

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  • Constructive Conflict Resolution Course

    • IDCOMM7004
    • Weekdays only
    • 2 Days
    • Open to beginners

    Master the skills to transform conflicts into productive, win-win outcomes using proven constructive approaches.

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  • Communication Skills Course (Self-Paced)

    • IDCOMM7050
    • Open to beginners

    Master the fundamental communication skills needed to get ahead. Much of your job success depends on your ability to communicate well, both in person and on paper. Discover how to analyze verbal and nonverbal communications, write clearly and concisely, organize and deliver an oral presentation, and break down communication barriers to work better with others.

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  • Interpersonal Communications Course

    • IDCOMM7008
    • Weekdays only
    • 2 Days
    • Open to beginners

    Develop effective verbal and non‑verbal communication skills to improve workplace relationships and clarity.

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  • Positive Approaches to Difficult People Course

    • IDCOMM7009
    • Weekdays only
    • 2 Days
    • Open to beginners

    Gain strategies for interacting effectively with challenging personalities using empathy, structure, and communication frameworks.

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  • Speaking with Confidence Course

    • IDCOMM7010
    • Weekdays only
    • 3 Days
    • Open to beginners

    Build confidence in public speaking with expert coaching, audience analysis, and effective presentation techniques.

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  • Effective Communication with Customers Course

    • IDCOMM8000
    • Weekdays only
    • 2 Days
    • Open to beginners

    Strengthen customer service by mastering listening, empathy, and responsive communication with internal and external customers.

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  • Negotiating Techniques Course

    • IDMGMT9104
    • Weekdays only
    • 2 Days
    • Open to beginners

    Build structured negotiation skills to reach mutually beneficial outcomes in complex, high-stakes interactions.

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Excel

  • Excel Level I: Fundamentals

    • ID6F
    • Weekdays, evenings, or Sundays
    • 6 Hours
    • Open to beginners

    Join us for a beginner Excel workshop where you'll learn the essentials of Microsoft Excel, including calculations, basic functions, graphs, formatting, and printing. This comprehensive course is perfect for those with limited experience looking to expand their proficiency.

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  • Excel Level II: Intermediate

    • ID6G
    • Weekdays, evenings, or Sundays
    • 6 Hours
    • Prerequisites required

    Learn intermediate Excel functions like VLOOKUP and SUMIFS, and how to summarize data with Pivot Tables, Sort & Filter databases, and split and join text. Gain the skills needed to utilize complex Excel functions and prepare for more advanced training.

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  • Excel Level III: Advanced

    • ID6H
    • Weekdays, evenings, or Sundays
    • 6 Hours
    • Prerequisites required

    Learn advanced Excel functions, macros, and data analysis to improve efficiency and manage complex data in any job setting. This advanced course is ideal for Excel power-users.

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  • Excel Bootcamp

    • IDCME
    • Evenings, weekdays, or Sundays
    • 18 Hours
    • Open to beginners

    Become proficient in Microsoft Excel and go from beginner to pro with this hands-on bootcamp. Learn functions, Pivot Tables, macros, and time-saving techniques to conquer all the key skills needed to excel in Excel.

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  • Excel Programming with VBA

    • IDCVBA
    • Weekdays only
    • 12 Hours
    • Open to beginners

    In this hands-on course, learn how to automate repetitive tasks in Microsoft Excel using VBA programming. Develop macros, custom commands, and new worksheet functions to streamline your Excel workflow and increase productivity.

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  • Power Query Bootcamp

    • IDOVL
    • Not currently scheduled
    • 6 Hours
    • Prerequisites required

    Learn to clean, organize, and reshape data quickly with Power Query, a powerful tool built into Excel and Power BI. This hands-on course will teach you how to streamline your data preparation process for analysis and reporting.

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Leadership Development for Women

  • Empowering Women: Leadership Essentials

    • IDLEAD8005
    • Not currently scheduled
    • 1 Day
    • Open to beginners

    This course is designed to inspire, equip, and empower women to step confidently into leadership roles in the federal government. Throughout this journey, we explore the unique strengths, perspectives, and contributions women bring to leadership roles. Each module is thoughtfully crafted to address key aspects of leadership development and provide you with the tools, insights, and confidence to make a meaningful impact.

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  • Women in Leadership: Strategies for Success

    • IDLEAD8015
    • Not currently scheduled
    • 1 Day
    • Open to beginners

    This dynamic course is designed to empower women leaders by addressing key challenges and fostering essential skills for personal and professional growth. Participants will explore common confidence issues faced by women in leadership roles and develop actionable strategies to overcome imposter syndrome.

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  • Negotiation Strategies for Women's Advocacy

    • IDLEAD8025
    • Not currently scheduled
    • 1 Day
    • Open to beginners

    Participants will explore key negotiation techniques tailored to overcome challenges and leverage strengths unique to women in advocacy roles. The class focuses on building skills in influence and persuasion while fostering a supportive and collaborative environment. 

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  • Networking Tips for Women in Leadership

    • IDLEAD8035
    • Not currently scheduled
    • 1 Day
    • Open to beginners

    This course equips professional women with the tools and strategies to enhance their visibility and influence in the workplace. Through interactive discussions and practical exercises, participants will learn how to network effectively, build meaningful mentoring relationships, and create strong support systems to foster career growth and resilience. 

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Group Training

Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.

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The Fact Is – We’ve Been Government’s Training Partner Since 1921

300+ Courses 125+ Federal agencies served 200+ Government subject-matter expert instructors

Interactive Training

Learn in Real-Time with Small Class Sizes

Attend courses in-person in Washington, DC or Live Online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.

At Graduate School USA, you’ll learn in small groups and receive personalized attention.

On Campus in Washington, DC DC

Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.

  • Live, interactive class
  • Experienced instructor in the room with you
  • Computer and software provided

Live Online Remote, from anywhere

Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.

  • Live, interactive class
  • Experienced instructor teaching live online
  • Remote setup assistance provided
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Upcoming Communication Skills Classes in Washington, DC or Live Online

All times are listed in Eastern Time unless otherwise specified.

August 2025
Emotionally Intelligent Leaders Course
August 25–26
Monday to Tuesday 9–4:30pm
$1,049
2 Days
Washington, DC or Live Online

Enhance leadership effectiveness by developing emotional intelligence skills to inspire teams and drive organizational success.

Interviewing Techniques for Auditors Course
August 26–28
Tuesday to Thursday 9–5pm
$1,199
3 Days
Washington, DC or Live Online

Enhance your audit effectiveness by mastering proven interviewing techniques through hands-on exercises and role-playing scenarios.

Speaking with Confidence Course
August 26–28
Tuesday to Thursday 9–4:30pm
$1,199
3 Days
Washington, DC or Live Online

Build confidence in public speaking with expert coaching, audience analysis, and effective presentation techniques.

Federal Employee Relations Course (Intermediate)
August 27–29
Wednesday to Friday 9–4:30pm
$1,299
3 Days
Washington, DC or Live Online

Gain advanced knowledge of federal employee relations to effectively address complex workplace issues and advise management.

Leadership Communication Course
August 27–28
Wednesday to Thursday 9–4:30pm
$1,049
2 Days
Washington, DC or Live Online

Develop essential communication skills to build trust, foster collaboration, and inspire teams as an effective leader.

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Graduate School USA offers workforce training and services across the U.S. and around the world. We are a leading provider of professional development and training courses for the federal government and the private sector, serving organizations and individuals with programs designed to support organizational missions and the personal ambitions of adult learners.

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