Skip to main content

Premier Training Since 1921. Nationally Accredited.

Cart Student Portal
    • Federal Human Resources
    • Position Classification & Management
    • Staffing & Placement
    • Processing Federal Personnel Actions
    • Pay Setting
    • Qualifications Analysis
    • Benefits Administration
    • Employee Retirement
    • Auditing
    • Methodology & Standards
    • Communication & Reporting
    • Fraud Detection & Prevention
    • Financial Management
    • Budgeting
    • Accounting
    • Personal Property Management
    • Grants Management
    • Leadership
    • Acquisition & Contracting
    • DITAP
    • FAC-P/PM
    • FAC-C & DAWIA
    • COR
    • FAR
    • Project & Program Management
    • Professional Skills
    • Writing
    • Communication
    • Artificial Intelligence
    • Data Analytics
    • Cybersecurity
    • IT & Technology
    • Excel
    • Python
    • Mediation and Conflict Resolution
    • All Courses
    • Federal Position Classification
    • Introduction to Federal Staffing & Placement
    • Pay Setting: General Schedule
    • Federal Employee Benefits
    • Pre-Retirement Planning Course
    • Federal Classification Principles
    • Intermediate Position Classification
    • Federal Employee Relations
    • Processing Federal Personnel Actions
    • Qualifications Analysis
    • Federal HR Management
    • Federal Position Management
    • All Federal HR Training
    • Federal Appropriations Law for Auditors
    • Audit Evidence and Documentation
    • Basic Governmental Auditing
    • Conducting Performance Audits
    • Interviewing Techniques for Auditors
    • Financial Management for Federal Auditors
    • Developing and Presenting Audit Findings
    • Auditing Grants
    • Intermediate Performance Auditing
    • Skills for Leading & Managing Audit Projects
    • Audit Leadership Certificate
    • All Audit Training
    • Introduction to Federal Accounting
    • Federal Accounting Standards
    • Advanced Federal Accounting
    • Federal Activity Costing, Analysis & Reporting
    • Government Standard General Ledger
    • Federal Budgeting for Non-Budgeting Personnel
    • Intro to Federal Budgeting
    • Budget Execution
    • Budget Formulation
    • Budget Justification and Presentation
    • All Financial Management Training
    • Data Science Classes
    • Artificial Intelligence Classes
    • Excel Classes
    • Excel Bootcamp
    • Excel Certification
    • SQL Classes
    • SQL Bootcamp
    • Graphic Design Classes
    • Photoshop
    • Video Editing Classes
    • Premiere Pro
    • After Effects
    • UX Design Classes
    • Microsoft Office Classes
    • Digital Marketing Classes
    • Web Development Classes
    • Data Analytics Classes
    • Python Classes
    • Python Data Science Bootcamp
    • Tableau Certification
    • Power BI Certification
    • Cybersecurity Classes
    • Coding Classes
    • VA/ GI Bill
    • Coding Bootcamps
    • AutoCAD Classes
    • Revit Classes
    • All IT & Tech Training
    • AI with ChatGPT & Copilot
    • AI Fundamentals for Government Employees
    • AI for Government Leadership and Management
    • AI Ethics for Government Employees
    • AI & Data Literacy for the Government Workforce
    • AI in Government Performance Management
    • AI Governance & Oversight
    • AI Agents for Government Workflows
    • AI Prompt Engineering for the Government Workforce
    • AI for Project Management
    • AI for Federal HR
    • AI for Federal HR Classification
    • AI Applications and Challenges for Auditors
    • Data Science & AI Certificate
    • Generative AI Certificate
    • AI Coding Bootcamp with Claude Code
    • All Artificial Intelligence (AI) Training
    • New Leader Program
    • Executive Leadership Program
    • Executive Potential Program
    • Emerging Leader Certificate Program
    • New/Current Leader Certificate Program
    • Leadership Skills for Non-Supervisors Course
    • Introduction to Supervision Course
    • Change Management for Leaders
    • Leadership Essentials Course
    • Center for Leadership & Management
    • All Leadership Courses & Programs
    • Certified Federal HR Practitioner
    • Federal HR Processing
    • Federal Financial Management
    • Audit Leadership
    • Fraud Auditing & Awareness
    • Fraud Detection & Prevention for Investigators
    • Federal Acquisition
    • Business Analysis
    • Certified Government Auditor
    • Grants Management
    • L.E.A.D
    • Emerging Leader
    • New Leader Certificate
    • Experienced Leader
    • Supply Chain Management for Contracting
    • Personal Property Management
    • Management & Program Analysis
    • Project Management
    • Business Writing
    • Women in Leadership
    • Software Engineering
    • Data Science & AI
    • Professional Mediation Certificate
    • View & Compare All Certificates
  • Type forward slash ("/") to open the search bar /
  • Group Training
  • Veterans
  • Catalog
Cart Student Portal
  • Topics
    • Federal Human Resources
    • Position Classification & Management
    • Staffing & Placement
    • Processing Federal Personnel Actions
    • Pay Setting
    • Qualifications Analysis
    • Benefits Administration
    • Employee Retirement
    • Auditing
    • Methodology & Standards
    • Communication & Reporting
    • Fraud Detection & Prevention
    • Financial Management
    • Budgeting
    • Accounting
    • Personal Property Management
    • Grants Management
    • Leadership
    • Acquisition & Contracting
    • DITAP
    • FAC-P/PM
    • FAC-C & DAWIA
    • COR
    • FAR
    • Project & Program Management
    • Professional Skills
    • Writing
    • Communication
    • Artificial Intelligence
    • Data Analytics
    • Cybersecurity
    • IT & Technology
    • Excel
    • Python
    • Mediation and Conflict Resolution
    • All Courses
  • HR
    • Federal Position Classification
    • Introduction to Federal Staffing & Placement
    • Pay Setting: General Schedule
    • Federal Employee Benefits
    • Pre-Retirement Planning Course
    • Federal Classification Principles
    • Intermediate Position Classification
    • Federal Employee Relations
    • Processing Federal Personnel Actions
    • Qualifications Analysis
    • Federal HR Management
    • Federal Position Management
    • All Federal HR Training
  • Audit
    • Federal Appropriations Law for Auditors
    • Audit Evidence and Documentation
    • Basic Governmental Auditing
    • Conducting Performance Audits
    • Interviewing Techniques for Auditors
    • Financial Management for Federal Auditors
    • Developing and Presenting Audit Findings
    • Auditing Grants
    • Intermediate Performance Auditing
    • Skills for Leading & Managing Audit Projects
    • Audit Leadership Certificate
    • All Audit Training
  • FM
    • Introduction to Federal Accounting
    • Federal Accounting Standards
    • Advanced Federal Accounting
    • Federal Activity Costing, Analysis & Reporting
    • Government Standard General Ledger
    • Federal Budgeting for Non-Budgeting Personnel
    • Intro to Federal Budgeting
    • Budget Execution
    • Budget Formulation
    • Budget Justification and Presentation
    • All Financial Management Training
  • IT
    • Data Science Classes
    • Artificial Intelligence Classes
    • Excel Classes
    • Excel Bootcamp
    • Excel Certification
    • SQL Classes
    • SQL Bootcamp
    • Graphic Design Classes
    • Photoshop
    • Video Editing Classes
    • Premiere Pro
    • After Effects
    • UX Design Classes
    • Microsoft Office Classes
    • Digital Marketing Classes
    • Web Development Classes
    • Data Analytics Classes
    • Python Classes
    • Python Data Science Bootcamp
    • Tableau Certification
    • Power BI Certification
    • Cybersecurity Classes
    • Coding Classes
    • VA/ GI Bill
    • Coding Bootcamps
    • AutoCAD Classes
    • Revit Classes
    • All IT & Tech Training
  • AI
    • AI with ChatGPT & Copilot
    • AI Fundamentals for Government Employees
    • AI for Government Leadership and Management
    • AI Ethics for Government Employees
    • AI & Data Literacy for the Government Workforce
    • AI in Government Performance Management
    • AI Governance & Oversight
    • AI Agents for Government Workflows
    • AI Prompt Engineering for the Government Workforce
    • AI for Project Management
    • AI for Federal HR
    • AI for Federal HR Classification
    • AI Applications and Challenges for Auditors
    • Data Science & AI Certificate
    • Generative AI Certificate
    • AI Coding Bootcamp with Claude Code
    • All Artificial Intelligence (AI) Training
  • Leadership
    • New Leader Program
    • Executive Leadership Program
    • Executive Potential Program
    • Emerging Leader Certificate Program
    • New/Current Leader Certificate Program
    • Leadership Skills for Non-Supervisors Course
    • Introduction to Supervision Course
    • Change Management for Leaders
    • Leadership Essentials Course
    • Center for Leadership & Management
    • All Leadership Courses & Programs
  • Certificates
    • Certified Federal HR Practitioner
    • Federal HR Processing
    • Federal Financial Management
    • Audit Leadership
    • Fraud Auditing & Awareness
    • Fraud Detection & Prevention for Investigators
    • Federal Acquisition
    • Business Analysis
    • Certified Government Auditor
    • Grants Management
    • L.E.A.D
    • Emerging Leader
    • New Leader Certificate
    • Experienced Leader
    • Supply Chain Management for Contracting
    • Personal Property Management
    • Management & Program Analysis
    • Project Management
    • Business Writing
    • Women in Leadership
    • Software Engineering
    • Data Science & AI
    • Professional Mediation Certificate
    • View & Compare All Certificates
More
  • Group Training
  • Veterans
  • Catalog
  • About Us
  • Why GSUSA?
  • Our History
  • Compare Courses
  • Accreditation & Approvals
  • Our Instructors
  • Multi-participant Registration
  • Reviews & Testimonials
  • Webinars
  • Blog
  • Schedule
  • On-Site Training
  • Resources
  • Mission & Core Values
  • FAQ

Contact Us

  • (888) 744-4723
  • support@graduateschool.edu

Communication & Professional Skills Training in Washington, DC or Live Online

Hands-on Training from Experts Small class sizes

To be a key contributor in your organization, you need well-developed communication and professional skills.

  • Communication
  • Certificates & Bootcamps
  • Productivity
  • Writing
  • Self-Paced
  • Group Training
  • Why GSUSA
  • Reviews
  • Interactive Training
  • Upcoming Classes

Constructive Communication Training

  • Communicating for Results Course

    • IDCOMM7003
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance workplace communication by identifying styles, interpreting feedback, and overcoming barriers to understanding.

    View course
    Loading...
  • Constructive Conflict Resolution Course

    • IDCOMM7004
    • Weekdays only
    • 2 Days
    • Open to beginners

    Master the skills to transform conflicts into productive, win-win outcomes using proven constructive approaches.

    View course
    Loading...
  • Interpersonal Communications Course

    • IDCOMM7008
    • Weekdays only
    • 2 Days
    • Open to beginners

    Develop effective verbal and non‑verbal communication skills to improve workplace relationships and clarity.

    View course
    Loading...
  • Using AI to Prepare for Difficult Conversations Course

    • IDADRV7200
    • Weekdays only
    • 1 Day
    • Open to beginners

    This course, provided in partnership with ADR Vantage, Inc., shows you how to use Claude and other free AI tools as a personal preparation coach to plan and navigate difficult conversations with confidence.

    View course
    Loading...
  • Positive Approaches to Difficult People Course

    • IDCOMM7009
    • Weekdays only
    • 2 Days
    • Open to beginners

    Gain strategies for interacting effectively with challenging personalities using empathy, structure, and communication frameworks.

    View course
    Loading...
  • Speaking with Confidence Course

    • IDCOMM7010
    • Weekdays only
    • 3 Days
    • Open to beginners

    Build confidence in public speaking with expert coaching, audience analysis, and effective presentation techniques.

    View course
    Loading...
  • Effective Communication with Customers Course

    • IDCOMM8000
    • Weekdays only
    • 2 Days
    • Open to beginners

    Strengthen customer service by mastering listening, empathy, and responsive communication with internal and external customers.

    View course
    Loading...
  • Negotiating Techniques Course

    • IDMGMT9104
    • Weekdays only
    • 2 Days
    • Open to beginners

    Build structured negotiation skills to reach mutually beneficial outcomes in complex, high-stakes interactions.

    View course
    Loading...
  • Customer Service Excellence Course

    • IDADMB7003
    • Weekdays only
    • 2 Days
    • Open to beginners

    Learn to deliver exceptional customer service by identifying customer needs, enhancing service quality, and resolving issues effectively.

    View course
    Loading...
  • Leadership Communication Course

    • IDMGMT8112
    • Weekdays only
    • 2 Days
    • Open to beginners

    Develop essential communication skills to build trust, foster collaboration, and inspire teams as an effective leader.

    View course
    Loading...
  • Communication Skills Course (Self-Paced)

    • IDCOMM7050
    • Open to beginners
    • 1:1 Mentoring

    Master the fundamental communication skills needed to get ahead. Much of your job success depends on your ability to communicate well, both in person and on paper. Discover how to analyze verbal and nonverbal communications, write clearly and concisely, organize and deliver an oral presentation, and break down communication barriers to work better with others.

    View course
    Loading...
  • AI for Sales Professionals Course

    • IDAI9
    • Not currently scheduled
    • 2 Days
    • Prerequisites required

    Develop a personalized Claude workflow that helps you research prospects, draft sales materials, and move deals forward more efficiently across the full sales cycle.

    View course
    Loading...
  • AI for HR Professionals (Private Sector) Course

    • IDAI8
    • Not currently scheduled
    • 2 Days
    • Prerequisites required

    Create a personalized Claude workflow that helps you produce faster, clearer, and more consistent HR documents, programs, and communications across the full employee lifecycle.

    View course
    Loading...
Two women enter the Graduate School USA building, with the institution’s sign displayed on the exterior wall.
Two participants in a government training class talk with laptops open while others focus on the lesson.
  • 100+
    Years
  • 1 million
    Students
  • 125+
    Agencies Served
A female instructor points at a projection screen while teaching a classroom of adult learners.

Communication Certificates & Bootcamps

  • Customer Service Certificate Program

    • IDCSOB2
    • Weekdays only
    • 10 Days
    • Open to beginners
    • 1:1 Mentoring

    Strengthen your customer service capabilities with a certificate designed to build core communication, conflict-resolution, and service-excellence skills. Participants learn practical techniques to handle customer needs confidently and deliver high-quality service in any environment.

    View course
    Loading...
  • Productivity Certificate Program

    • IDPROB2
    • Weekdays only
    • 9 Days
    • Open to beginners
    • 1:1 Mentoring

    Our Productivity Certificate is designed to equip individuals with the skills and strategies needed to maximize their productivity. This comprehensive certificate program provides the tools to manage time effectively, prioritize tasks, and communicate with greater clarity and efficiency.

    View course
    Loading...
  • Government Leadership AI Bootcamp

    • IDGLAB
    • Weekdays only
    • 20 Hours
    • Open to beginners
    • 1:1 Mentoring

    Participants will analyze case studies, engage in executive discussions, and develop strategies to implement AI governance, align talent with technology, and enhance performance management. The course covers establishing governance structures, managing risks, overseeing third-party solutions, and addressing legal and ethical challenges, while fostering a future-ready, adaptable workforce.

    View course
    Loading...
  • AI Bootcamp with ChatGPT and Copilot

    • IDCKZV
    • Weekdays only
    • 18 Hours
    • Open to beginners
    • 1:1 Bonus Training

    Learn how to harness the power of artificial intelligence to transform your workflow with hands-on training in ChatGPT and Microsoft Copilot. This course will teach you how to generate content, streamline tasks, and integrate AI into business communication, writing, analysis, and productivity tools.

    View course
    Loading...

Learning Experience Highlights

Training from government‑experienced instructors

Receive instruction from subject‑matter experts who bring proven government experience.

A man and two women discuss training materials in a Graduate School USA lounge area with the school’s logo visible on the wall.

Specialized for government & DoD

Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.

The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student

Three professionals sit in black chairs with laptops and notebooks, engaged in conversation against a red wall.

Real-world solutions

Directly addressing the day-to-day challenges of federal employees.

125+ departments & agencies served

Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.

Productivity Training

  • Administrative Officers/Executive Assistants Workshop Course

    • IDADMB7001
    • Weekdays only
    • 3 Days
    • Open to beginners

    Develop essential skills and competencies to excel as an Administrative Officer or Executive Assistant in federal roles.

    View course
    Loading...
  • Managing Multiple Priorities Course

    • IDADMB7007
    • Weekdays only
    • 1 Day
    • Open to beginners

    Learn strategies to prioritize tasks, manage time effectively, and reduce stress while handling multiple responsibilities.

    View course
    Loading...
  • Time Management Course

    • IDADMB7028
    • Weekdays only
    • 2 Days
    • Open to beginners

    Learn practical strategies to manage your time effectively, prioritize tasks, and boost productivity in both professional and personal settings.

    View course
    Loading...
  • Effective Meetings Course

    • IDADMB8006
    • Weekdays only
    • 2 Days
    • Open to beginners

    Master the strategies and tools needed to plan and lead engaging, productive virtual meetings using platforms such as Zoom or Microsoft Teams; ideal for professionals seeking to enhance collaboration and meeting outcomes.

    View course
    Loading...
  • Achieving Personal Effectiveness Course

    • IDCOMM7028
    • Weekdays only
    • 2 Days
    • Open to beginners

    Boost your professional impact by developing structured self-management, time organization, and interpersonal effectiveness strategies.

    View course
    Loading...
  • SOAR Bootcamp (Successful Onboarding And Readiness) Course

    • IDCOMM7020
    • Weekdays only
    • 3 Days
    • Open to beginners

    Learn how to onboard staff effectively in federal settings by planning for success, setting expectations, and ensuring readiness through structured support systems.

    View course
    Loading...
  • Facilitator Workshop Course

    • IDTDEV8120
    • Weekdays only
    • 3 Days
    • Open to beginners

    Develop facilitation skills to lead productive, inclusive group sessions, problem-solving meetings, and learning events.

    View course
    Loading...
  • Listening and Memory Development Course

    • IDCOMM7007
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance your listening and memory skills to improve productivity, confidence, and information retention.

    View course
    Loading...
  • AI for Entrepreneurs & Business Startups Course

    • IDAI10
    • Not currently scheduled
    • 2 Days
    • Prerequisites required

    Build a personalized Claude-powered business system that helps you research, write, plan, and operate more effectively across every stage of launching and growing your startup.

    View course
    Loading...
  • AI for Business Workflows Course

    • IDABW
    • Not currently scheduled
    • 4 Hours
    • Open to beginners

    This interactive course is designed to establish a shared baseline of AI understanding across your team, regardless of current experience level.

    View course
    Loading...
  • AI Fundamentals for Government Employees Course

    • IDTECH7030
    • Weekdays only
    • 4 Hours
    • Open to beginners

    This course is designed to introduce government workers to the world of Artificial Intelligence (AI). This course provides foundational knowledge of AI technologies like machine learning, deep learning, and large language models, and helps participants understand how AI can be used to enhance productivity, decision-making, and problem-solving. Participants will gain a clear understanding of how AI can enhance efficiency, decision-making, and productivity while also addressing the ethical, legal, and regulatory aspects of AI use.

    View course
    Loading...
  • AI for Government Leadership and Management Course

    • IDTECH9000
    • Weekdays only
    • 4 Hours
    • Open to beginners

    Participants will analyze real-world case studies, engage in executive-level discussions, and develop action plans for aligning talent, technology, and mission outcomes. The course emphasizes actionable strategies to foster an adaptable, future-ready workforce and sustain public trust in the age of intelligent automation.

    View course
    Loading...

Professional Writing Skills Training

  • AI for the Workplace with Gemini Course

    • IDAIG
    • Not currently scheduled
    • 16 Hours
    • Open to beginners

    This hands-on course teaches participants how to use Google Gemini to research, write, analyze information, automate recurring tasks, and build a personalized AI workflow using tools such as Gems, Deep Research, NotebookLM, and Google Workspace.

    View course
    Loading...
  • Resume Writing and Interview Skills Course

    • IDCOMM7115
    • Weekdays only
    • 1 Day
    • Open to beginners

    This practical, interactive course helps job seekers craft a strong resume tailored to a specific job. Participants will learn how to highlight skills, job experience, and accomplishments that address a potential employer’s needs. Participants will also learn resume writing techniques that demonstrate their ability to help solve an employer’s problems from day one. Additionally, the course provides direction on preparing and delivering a confident “elevator speech” for the interview stage and handling common questions in both mock and real-life job interview scenarios. Participants will give and receive feedback to sharpen both writing and presentation skills, improving their ability to stand out in the selection process.

    View course
    Loading...
  • Writing Essentials Course

    • IDWRIT7011
    • Weekdays only
    • 2 Days
    • Open to beginners

    Strengthen clarity, concision, and organization in your professional writing using Federal Plain Language principles and a repeatable process.

    View course
    Loading...
  • Advanced Writing Course

    • IDWRIT9005
    • Weekdays only
    • 2 Days
    • Prerequisites required

    In the Advanced Writing class, you will take your writing to the next level by using case studies, group work, and longer written exercises to build on basic writing concepts and skills, including techniques for writing strong persuasive documents that connect logically, powerfully, and effectively with even resistant readers. You will also discuss and practice strategies for writing clear, concise technical documents for all levels of readers.

    View course
    Loading...
  • Clear Expression through Critical Thought Course

    • IDWRIT7150
    • Weekdays only
    • 2 Days
    • Open to beginners

    This dynamic, advanced-level writing course weaves together instruction designed to sharpen both your critical thinking and writing skills. Through interactive sessions, you will implement strategies to think critically when analyzing problems and use a structured process to craft innovative solutions. You will then apply those thinking skills to improve your writing by analyzing techniques for structuring effective persuasive arguments using strong logic with a reader-centric focus. By blending the study of critical thinking and writing, this course empowers you to be a more effective, successful communicator.

    View course
    Loading...
  • Writing Government Technical Documents Course

    • IDWRIT8244
    • Weekdays only
    • 3 Days
    • Open to beginners

    Learn how to craft clear, concise, and technically accurate documents—such as SOPs, Federal Register notices, or white papers—for government audiences.

    View course
    Loading...
  • Grammar and Editing Essentials Course

    • IDENGL7010
    • Weekdays only
    • 3 Days
    • Open to beginners

    Strengthen grammar, usage, and editorial confidence through mastery of punctuation, sentence structure, capitalization, verb forms, and pronoun agreement.

    View course
    Loading...
  • Proofreading Course

    • IDEDIT7001
    • Weekdays only
    • 2 Days
    • Open to beginners

    Enhance your proofreading skills with practical techniques, checklists, and exercises to ensure error-free documents.

    View course
    Loading...
  • Briefing Techniques Course

    • IDCOMM7002
    • Weekdays only
    • 3 Days
    • Open to beginners

    Enhance your ability to deliver concise, impactful briefings tailored to your audience and objectives.

    View course
    Loading...
  • AI for Legal Professionals Course

    • IDAI12
    • Not currently scheduled
    • 2 Days
    • Open to beginners

    Build a personalized Claude workflow to draft, analyze, summarize, and manage legal work more efficiently while maintaining attorney review and professional responsibility.

    View course
    Loading...

Self-Paced Communication Courses

  • Customer Service Certificate Program (Self-Paced)

    • IDCSOB
    • 60 Hours
    • Open to beginners
    • 1:1 Mentoring

    Strengthen your customer service capabilities with a certificate designed to build core communication, conflict-resolution, and service-excellence skills. Participants learn practical techniques to handle customer needs confidently and deliver high-quality service in any environment.

    View course
    Loading...
  • Productivity Certificate Program (Self-Paced)

    • IDPROB
    • 54 Hours
    • Open to beginners
    • 1:1 Mentoring

    Our Productivity OnDemand Bundle is designed to equip individuals with the skills and strategies needed to maximize their productivity. This comprehensive bundle of courses will provide you with the tools to manage your time effectively, prioritize tasks, and communicate efficiently.

    View course
    Loading...
  • SOAR Bootcamp (Successful Onboarding And Readiness) Course (Self-Paced)

    • IDCOMM7020SP
    • 18 Hours
    • Open to beginners

    Learn how to onboard staff effectively in federal settings by planning for success, setting expectations, and ensuring readiness through structured support systems.

    View course
    Loading...
  • Business Writing Bootcamp (Self-Paced)

    • IDCBSP
    • 18 Hours
    • Open to beginners

    Develop your business writing skills from the ground up with this bootcamp, where you'll explore grammar fundamentals, effective writing techniques, and advanced communication strategies that'll help you tackle complex business documents with confidence.

    View course
    Loading...
  • Government Leadership AI Bootcamp (Self-Paced)

    • IDGLABSP
    • 20 Hours
    • Open to beginners
    • 1:1 Mentoring

    Participants will analyze case studies, engage in executive discussions, and develop strategies to implement AI governance, align talent with technology, and enhance performance management. The course covers establishing governance structures, managing risks, overseeing third-party solutions, and addressing legal and ethical challenges, while fostering a future-ready, adaptable workforce.

    View course
    Loading...
  • AI Bootcamp with ChatGPT & Copilot (Self-Paced)

    • IDCKKP
    • 18 Hours
    • Open to beginners
    • 1:1 Bonus Training

    Learn how to harness the power of artificial intelligence to transform your workflow with hands-on training in ChatGPT and Microsoft Copilot. This course will teach you how to generate content, streamline tasks, and integrate AI into business communication, writing, analysis, and productivity tools.

    View course
    Loading...
  • Effective Business Writing Course (Self-Paced)

    • IDSWSP
    • 6 Hours
    • Open to beginners

    Bring your business communication to the next level with this comprehensive writing course. You'll discover how to craft effective emails, make announcements, deliver bad news with tact, write polished formal letters, and create persuasive proposals that get results.

    View course
    Loading...
  • Advanced Business Writing (Self-Paced)

    • IDBWSP
    • 6 Hours
    • Prerequisites required

    Bring your business writing further by mastering the skills needed to plan, format, and produce complex, multi-page documents that get results. You'll explore outlining and formatting techniques across a variety of document types, including schedules, proposals, project plans, and contracts, all with a focus on connecting clearly with your audience.

    View course
    Loading...
  • Grammar Essentials Course (Self-Paced)

    • IDSGSP
    • 6 Hours
    • Open to beginners

    Strengthen your business writing with this comprehensive look at grammar fundamentals. From catching common mistakes to choosing the right word forms and writing for different audiences, you'll finish with the skills and confidence to edit your own work effectively.

    View course
    Loading...
  • Grammar and Editing Essentials Course (Self-Paced)

    • IDENGL7010S
    • 18 Hours
    • Open to beginners

    Strengthen grammar, usage, and editorial confidence through mastery of punctuation, sentence structure, capitalization, verb forms, and pronoun agreement.

    View course
    Loading...
  • Resume Writing and Interview Skills Course (Self-Paced)

    • IDCOMM7115SP
    • 6 Hours
    • Open to beginners

    This practical, interactive course helps job seekers craft a strong resume tailored to a specific job. Participants will learn how to highlight skills, job experience, and accomplishments that address a potential employer’s needs. Participants will also learn resume writing techniques that demonstrate their ability to help solve an employer’s problems from day one. Additionally, the course provides direction on preparing and delivering a confident “elevator speech” for the interview stage and handling common questions in both mock and real-life job interview scenarios. Participants will give and receive feedback to sharpen both writing and presentation skills, improving their ability to stand out in the selection process.

    View course
    Loading...
  • Proofreading Course (Self-Paced)

    • IDEDIT7001SP
    • 12 Hours
    • Open to beginners

    Enhance your proofreading skills with practical techniques, checklists, and exercises to ensure error-free documents.

    View course
    Loading...
  • Briefing Techniques Course (Self-Paced)

    • IDCOMM7042
    • 18 Hours
    • Prerequisites required
    • 1:1 Mentoring

    Develop your ability to give concise briefings that convey your main message quickly and clearly. Learn and practice essential strategies for delivering short, structured briefings in this hands-on course. Your briefings are recorded for playback, and your instructor will provide useful coaching and tips. Class size is limited to 15 participants to ensure individualized attention.

    View course
    Loading...
  • Clear Expression through Critical Thought Course (Self-Paced)

    • IDWRIT7150SP
    • 16 Hours
    • Open to beginners

    Advanced writers who are interested in tips and techniques to improve their writing clarity will be guided in understanding and applying the process of critical thinking.

    View course
    Loading...
  • Communicating for Results Course (Self-Paced)

    • IDCOMM7030
    • 12 Hours
    • Open to beginners
    • 1:1 Mentoring

    Overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communication style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.

    View course
    Loading...
  • Constructive Conflict Resolution Course (Self-Paced)

    • IDCOMM7044
    • 12 Hours
    • Open to beginners
    • 1:1 Mentoring

    Conflict is inevitable, but transforming it into positive outcomes is a skill. Learn how to shape even the most difficult circumstances into satisfying, win-win experiences. Discover a wide variety of proven constructive approaches that lead to productive resolutions and teaching moments. Develop the tools for quickly analyzing and responding to difficult situations and share them with your team to make conflicts approachable and productive.

    View course
    Loading...
  • Interpersonal Communications Course (Self-Paced)

    • IDCOMM7060
    • 12 Hours
    • Open to beginners
    • 1:1 Mentoring

    Learn proven techniques to work more productively and improve your everyday interactions with others. Discover conflict resolution strategies and negotiation techniques, and benefit from useful tips on tact and diplomacy.

    View course
    Loading...
  • Positive Approaches to Difficult People Course (Self-Paced)

    • IDCOMM7090
    • 12 Hours
    • Open to beginners
    • 1:1 Mentoring

    Do not let "difficult" people ruin another day! Learn approaches for maintaining your composure and clarifying underlying issues, as well as strategic questioning and listening techniques to discover what is behind someone with a difficult personality. Leave the course refreshed and prepared to minimize the negative impact of difficult people in your work environment.

    View course
    Loading...
  • Speaking with Confidence Course (Self-Paced)

    • IDCOMM7010SP
    • 18 Hours
    • Open to beginners

    Build confidence in public speaking with expert coaching, audience analysis, and effective presentation techniques.

    View course
    Loading...
  • Effective Communication with Customers Course (Self-Paced)

    • IDCOMM8002
    • 12 Hours
    • Open to beginners
    • 1:1 Mentoring

    Develop superior customer service by learning the basics of effective communication to successfully interact with internal and external customers. Become adept at recognizing and anticipating the needs of others; being flexible when handling requests and complaints; and spotting and responding to important verbal and nonverbal messages.

    View course
    Loading...
  • Negotiating Techniques Course (Self-Paced)

    • IDMGMT9140
    • 12 Hours
    • Open to beginners
    • 1:1 Mentoring

    Learn to create win-win situations and improve work relationships with colleagues, employees, customers, and others. Focus on issues of negotiation, including using multiple strategies, applying the no-fault formula, interest-based methods, and empathy in the negotiation process. 

    View course
    Loading...
  • Overcoming Self-Doubt: Building Real Confidence at Work Course (Self-Paced)

    • IDCOMM7600SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop letting imposter syndrome, anxiety, and self-doubt hold you back -- learn Mel Robbins' proven techniques for building real, lasting confidence.

    View course
    Loading...
  • Mindfulness at Work: Managing Stress with Intention Course (Self-Paced)

    • IDCOMM7605SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Your job doesn't have to overwhelm you -- learn science-based techniques to skillfully navigate daily challenges and manage stress amid the chaos of work.

    View course
    Loading...
  • The Productive Professional Course (Self-Paced)

    • IDCOMM7610SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Chris Bailey, author of The Productivity Project, shares his most insightful lessons on working deliberately, managing your energy, and reclaiming time for what matters most.

    View course
    Loading...
  • Digital Organization: Decluttering Your Files, Inbox, & Devices Course (Self-Paced)

    • IDCOMM7615SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Fix that endless flood of overwhelming digital chaos -- for good. Learn our proven Digital Declutter system for organizing email, photos, files, and more.

    View course
    Loading...
  • Focused Under Pressure: Making Better Decisions Course (Self-Paced)

    • IDCOMM7620SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    What if you could do your job with the laser focus, precision, and decisiveness of a Navy SEAL? Learn Brandon Webb's system for staying composed and making better decisions under pressure.

    View course
    Loading...
  • Reclaiming Your Workday: Strategies for Speed and Efficiency Course (Self-Paced)

    • IDCOMM7625SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    You don't have enough hours in the day, until now. Learn cutting-edge productivity, automation, and efficiency hacks that can add 1-3 hours back to your day.

    View course
    Loading...
  • Strategic Thinking for Everyday Work (Self-Paced)

    • IDCOMM7630SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    The moment you get used to a process, the situation changes. Build the strategic thinking habits that let you adapt, plan ahead, and stay productive no matter what shifts.

    View course
    Loading...
  • Thriving in Remote Work (Self-Paced)

    • IDCOMM7635SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    If your soul is drained by a daily commute, discover the tricks to setting yourself up for success in a remote role and give yourself a newfound appreciation for work and time.

    View course
    Loading...
  • Balancing Work and Life When You Work From Home (Self-Paced)

    • IDCOMM7640SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop feeling like you're aimlessly navigating each day -- discover Amy Landino's actionable strategies for balancing work and life when you work from home.

    View course
    Loading...
  • Charisma Cues: Communicating Warmth and Competence (Self-Paced)

    • IDCOMM7645SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    You send hundreds of cues every day -- are they the right ones? Learn Vanessa Van Edwards' science-backed system for becoming both likable and memorable.

    View course
    Loading...
  • Body Language at Work: Mastering Nonverbal Communication (Self-Paced)

    • IDCOMM7650SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn body language expert Vanessa Van Edwards' techniques for reading people, commanding a room, and becoming the most memorable person in any meeting.

    View course
    Loading...
  • Negotiating with Confidence (Self-Paced)

    • IDCOMM7655SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop being the underdog in every negotiation. Learn Vanessa Van Edwards' never-before-taught personal negotiation formula -- scripts, swipe files, and all.

    View course
    Loading...
  • Persuasion Skills: Winning Agreement Without Argument (Self-Paced)

    • IDCOMM7660SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn Jay Heinrichs' proven persuasion techniques to win agreement without argument -- and build better, stronger, happier relationships at work.

    View course
    Loading...
  • Creating and Delivering High-Impact Presentations Course (Self-Paced)

    • IDCOMM7665SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Turn a no-time-to-prepare, high-stakes presentation into a critical success -- with simple slide design, sharp prioritization, and confident delivery under pressure.

    View course
    Loading...
  • Designing Presentations People Remember Course (Self-Paced)

    • IDCOMM7670SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn to refine your message, build a clear storyline, and design powerful visuals for a presentation that leaves a lasting impression.

    View course
    Loading...
  • Presenting with Energy and Engagement Course (Self-Paced)

    • IDCOMM7675SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop just getting through your presentations -- learn to be an engaging, dynamic presenter who connects with any audience, from former Late Night with Conan O'Brien performer Andrew Whelan.

    View course
    Loading...
  • Presentation Design Essentials (Self-Paced)

    • IDCOMM7680SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop dreading your next deck -- learn essential design principles for type, color, and image from twenty-year presentation design veteran Lara McCormick.

    View course
    Loading...
  • Bringing Originality to Your Presentations Course (Self-Paced)

    • IDCOMM7685SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop giving the presentation everyone has heard a thousand times before -- learn to amplify and embrace your unique self through improv and theater-based exercises.

    View course
    Loading...
  • Strengthening Presentations with Narrative Course (Self-Paced)

    • IDCOMM7690SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn to structure and tell stories that help your audience understand, follow, and care about what you're saying.

    View course
    Loading...
  • Improv Thinking for Confident Presenting Course (Self-Paced)

    • IDCOMM7695SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Use improv thinking to get over your fear of public speaking, take creative risks, and add real confidence -- and fun -- to your presentations.

    View course
    Loading...
  • Building Stage Presence and Speaking Confidence Course (Self-Paced)

    • IDCOMM7700SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Use the tools performers rely on to prepare mentally, physically and vocally -- and turn stage fright into confident, dynamic presence.

    View course
    Loading...
  • Storytelling That Influences and Connects Course (Self-Paced)

    • IDCOMM7705SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn the structure of story from a professional storybuilder and use it to create emotional connection, empathy, and influence.

    View course
    Loading...
  • Networking with Confidence Course (Self-Paced)

    • IDCOMM7710SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop feeling like a wallflower at networking events -- learn how to walk up to anyone, build real connections, and make the most of every room you enter.

    View course
    Loading...
  • Building a Network That Advances Your Career Course (Self-Paced)

    • IDCOMM7715SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Stop treating networking as a last resort -- learn how to build strong, authentic relationships that accelerate your career and open doors before you need them to.

    View course
    Loading...
  • Being a Better Colleague Course (Self-Paced)

    • IDCOMM7720SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    You don't always get to choose who you work with or how they behave -- but you do get to choose how you respond. Learn to build better relationships at work.

    View course
    Loading...
  • Building Strong Workplace Relationships Course (Self-Paced)

    • IDCOMM7725SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Discover the three essential goals that improve your relationships, raise your self-esteem, and help you avoid the most common personal mistakes people make.

    View course
    Loading...
  • The Consummate Professional: People Skills for Career Success Course (Self-Paced)

    • IDCOMM7730SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Get practical advice on using your etiquette skills to strengthen relationships with coworkers, friends and family, and find greater fulfillment in every aspect of life.

    View course
    Loading...
  • First Impressions: Meeting and Greeting with Confidence Course (Self-Paced)

    • IDCOMM7735SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn how to make a great first impression through graceful introductions, proper handshakes, and conversation that's safe but interesting -- so you're never at a loss for words.

    View course
    Loading...
  • The Introvert's Advantage: Getting What You Need at Work Course (Self-Paced)

    • IDCOMM7740SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn how to conquer shyness, speak up when it counts, and get the recognition, projects, and promotions you deserve -- without having to become someone you're not.

    View course
    Loading...
  • Giving Feedback That Works Course (Self-Paced)

    • IDCOMM7745SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Learn a practical structure for feedback that's honest, balanced and easy to act on -- without burying your message in sugar or being too blunt.

    View course
    Loading...
  • Communicating Effectively in a Remote Workplace Course (Self-Paced)

    • IDCOMM7750SP
    • 1 Day
    • Open to beginners
    • 1:1 Mentoring

    Productivity Coach Ari Meisel shows you how to build communication systems that cut down on meetings, emails and back-and-forth so you can focus on what matters.

    View course
    Loading...

Group Training

Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.

GSA contract logo, contract #470RAA24D004K

Complete this form and we’ll get back to you within 1 business hour.

The Fact Is – We’ve Been Government’s Training Partner Since 1921

400+ Courses & Certificates 125+ Federal Agencies Served 200+ Subject-Matter Experts

Trusted by the Federal Workforce

Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs. Their feedback highlights how Graduate School USA training has advanced their skills, supported their agencies’ missions, and fostered long-term professional growth.

Course was a great starter to writing PDs, I am interested to see what other courses are offered. Paul was very knowledgeable and friendly, made course lively and not boring and was able to answer questions completely and explain things in an easily understandable way.

Sara M.

Very well presented, clear and Paul made it easy to understand.

Kathleen C.

I have learned a lot that I can use in my role as a first-time supervisor. Instructor was good and knew the material. Had lots of stories to relate to the content.

Chelsea A.

I recommend Deb to continue the courses for communicating. It is a great skill we need for personal and professional life. I really enjoyed the breakout rooms and interaction with my peers. We were able to have meaningful conversations. The instructor gave us real time feedback that we can use in the workplace

Charlene S.

Great! An eye opener experience! The class was very educational and impactful. A lot of useful learning tools were provided. This information will be incorporated into my daily Administrative Officer's duties.

Gawu G.

I enjoyed the course and would definitely recommend it to my coworkers. Very informative, lots of information, great instructor.

Sandra McKenney

This is the 2nd course I've taken with Mr. Criscuolo, and I really enjoyed the overall experience. He creates a collaborative and welcoming virtual classroom environment and ensures that everyone participates equitably.

Nicholas H.

I feel as though I picked up a year's worth of management experience over these 5 days. It gave me a lot of confidence to get some of the answers right without any management experience. Bob is great. Very engaging. Very respectful of our time and our work/personal needs. The scenario-based format is excellent. As a new manager, it was great to think through the many scenarios.

Franklin J.

Great subject matter. I am passionate about the topic of HR. Bob showed deep knowledge of the rules and regulations that govern the topics of this course.

Kerri Clay

It has been years since I have had any English courses, and I forgot a lot about grammar. Frank made it easy to learn. This course was exactly what I needed!

Ashley G.

Our Communication & Professional Skills Training are rated 4.8 stars by 984 students

  • Rita M. Sep 18, 2026
    Introduction to Supervision Course

    Great content! Enjoyed all of the discussions.

  • Arnice M. Sep 18, 2026
    Federal Human Resources Management for Supervisors and Managers Course

    The content used for this course was very well organized and Mrs. Adrianna navigated both slides well.

  • Marlon Jefferson Sep 18, 2026
    Federal Human Resources Management for Supervisors and Managers Course

    I will share some of this knowledge and encourage other supervisors to look into this course for their professional benefit.

  • Matthew R. Sep 18, 2026
    Leading Through Relationship-Building Course

    Mac was very knowledgeable and gave very impactful examples to help lead our training. He is exceptionally well-spoken and an amazing teacher! I thoroughly enjoyed the activities given and his feedback to our discussions. I hope to have Mac again in the future!

  • Joy Namulondo Sep 18, 2026
    Leading Through Relationship-Building Course

    This class is loaded with relevant modules to relation building. I am so glad it was a 2-day class

  • Joy Namulondo Sep 18, 2026
    Speaking with Confidence Course

    Great class. I can now speak with more confidence than I thought I could

  • Diana F. Sep 18, 2026
    Introduction to Supervision Course

    One of the better virtual trainings I've taken. Others have overemphasized slide deck material and defining terms. While there was still some time spent on definitions, this was more appropriately weighted to providing useful frameworks for approaching challenges and towards spending time in breakout discussions. At 13 participants, it was the right size for being small enough that we all got to know each other and have space to participate while also being large enough to hear from many different perspectives and experiences.

  • Erickson Huertas Morales Sep 18, 2026
    Introduction to Supervision Course

    Great Course - Highly recommended!!

  • Marin W. Sep 18, 2026
    Introduction to Supervision Course

    Would recommend this course.

  • Myles Martin Sep 18, 2026
    Introduction to Supervision Course

    I very much enjoyed the many breakout sessions we did throughout the week. It kept us engaged and I really enjoyed hearing others' perspectives and everyone brought valuable experiences and thoughts to share. It helped us all think through the various scenarios.

  • Nyree B. Sep 18, 2026
    Introduction to Supervision Course

    Very natural presentation style, shows wisdom and experience.

  • Joseph B. Sep 18, 2026
    Introduction to Supervision Course

    Instructor was very knowledgeable about the content and managed the class well.

  • Alexander Yerg Sep 18, 2026
    Introduction to Supervision Course

    Pam is great!

  • Saran Baker Sep 18, 2026
    Clear Expression through Critical Thought Course

    I learned more about critical thinking than I expected to, and I enjoyed the sessions.

  • Lilah H. Sep 18, 2026
    Effective Communication with Customers Course

    He had a lot of energy and experience. I liked that he had easy to remember anecdotes to remember some of the important concepts. I liked that he did not read entirely from the slides and used real life examples.

  • Andrea Jones Sep 17, 2026
    Administrative Officers/Executive Assistants Workshop Course

    This course provided practical tools and real-world examples that helped me see the bigger picture of my role. I gained a stronger understanding of how budgeting, performance, acquisitions, project management, leadership, and strategic thinking work together to support the organization’s mission. I’m leaving the course with knowledge and tools that I can immediately apply in my day-to-day work.

  • Miladys O. Sep 17, 2026
    Administrative Officers/Executive Assistants Workshop Course

    The practical stories helped with the understanding of the lesson. Her soft-spoken voice was very soothing

  • Angela M. Sep 17, 2026
    Administrative Officers/Executive Assistants Workshop Course

    Great Class!

  • Marvin C. Sep 17, 2026
    Interviewing Techniques for Auditors Course

    Overall, i had a very positive experience with the course. The training was informative, engaging, and relevant to my professional responsibilities. I gained practical knowledge and useful techniques that i can apply in my work.

  • Christine Viray Sep 17, 2026
    Interviewing Techniques for Auditors Course

    I felt like I had a good set of interviewing skills with the class, but I gained a lot from this class as it gave me the opportunity to hear multiple perspectives of how other fellow Auditors conducted their auditee interviews and the practice sessions helped as well. Kudos to the instructor.

  • Kathryne G. Sep 17, 2026
    Interviewing Techniques for Auditors Course

    I liked the slides especially because I could easily just edit the class material right there with my notes.

  • Nita Addotto Sep 17, 2026
    Interviewing Techniques for Auditors Course

    loved it....I have experience with interviews and this class refreshed & taught me a lot of good info that I have forgotten over the years.

  • Ashley T. Sep 17, 2026
    Interviewing Techniques for Auditors Course

    Joe was a great instructor. He did a great job teaching and covering the information. The class was very active and I attribute that to his style which worked well in this setting.

  • Nikolai S. Sep 17, 2026
    Interviewing Techniques for Auditors Course

    The instructor was great. Very good clear slides and easy to follow.

  • Monique W. Sep 17, 2026
    Interviewing Techniques for Auditors Course

    This was an excellent course - our instructor was awesome - knowledgeable and kept us engaged.

Showing 25 of 811 reviews

Interactive Training

Attend courses in-person in Washington, DC or live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.

On Campus in Washington, DC DC

Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.

  • Live, interactive class
  • Experienced instructor in the room with you
  • Computer and software provided

Live Online Remote, from anywhere

Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.

  • Live, interactive class
  • Experienced instructor teaching live online
  • Remote setup assistance provided
A bright Graduate School USA lounge area with modern chairs, red ottomans, and collaborative work tables.
Professionals hold a discussion with laptops and notes in a Graduate School USA lounge area.
A woman wearing headphones participates in a government training class over video conference, with multiple faces visible on her screen.

Upcoming Professional & Communication Classes

All times are listed in Eastern Time unless otherwise specified.

Upcoming dates and times, grouped by month
Course, dates, and times Price and duration Description Registration
September 2026
Writing Audit Reports by Objectives Course
September 23–25
Wednesday to Friday 9–5pm
$1,199
3 Days

Learn to write clear, objective-driven audit reports that effectively communicate findings and results.

Customer Service Excellence Course
September 23–24
Wednesday to Thursday 9–4:30pm
$1,049
2 Days

Learn to deliver exceptional customer service by identifying customer needs, enhancing service quality, and resolving issues effectively.

Leadership Skills for Non-Supervisors Course
September 24–25
Thursday to Friday 9–4:30pm
$1,049
2 Days

Develop essential leadership skills to resolve conflict and build stronger, more effective teams.

Federal Position Management Course
September 24–25
Thursday to Friday 9–4:30pm
$1,049
2 Days

Learn to use position management tools and techniques to optimize organizational performance and address common workforce challenges.

Critical Thinking Course
September 25
Friday 9–4:30pm
$649
1 Day

Develop and enhance critical thinking abilities, learn to make informed decisions and engage in thoughtful analysis.

Showing 5 of 447 courses

Graduate School USA logo

Organization

Graduate School USA offers workforce training and services across the U.S. and around the world. We are a leading provider of professional development and training courses for government and the private sector, serving organizations and individuals with programs designed to support organizational missions and the personal ambitions of adult learners.

Contact Us

Office Hours:
8am–6pm ET, Mon–Fri

(888) 744-4723

support@graduateschool.edu

Location

In-Person in Washington, DC

1050 Connecticut Ave NW
Ste 500
Washington, DC 20036

Live Online from Anywhere

ACCET logo

Accredited by the Accrediting Council for Continuing Education & Training

CFO logo

Trusted training provider for the Chief Financial Officers Council

PMI logo

Graduate School USA offers authorized PMI training

DAU logo

Approved Equivalent Provider of the Defense Acquisition University

SDFM logo

Continuing training partner with Society of Defense Financial Management

© Copyright 2026 Graduate School USA

GSUSA Policies

Compare selected courses Clear selection Comparison limit reached