Certified Management & Program Analyst Level I Certificate Program (Self-Paced)
IDPMGA1.CP.2024SP

Self-paced online training with expert support Certificate with 6 courses

Develop foundational understanding of data collection, project management, and communication skills needed for program analysis.

$5,449 Live Support Start anytime

This program includes

  • Project-based training from experts
  • 25 training videos
  • Additional elective course
  • Answers from real instructors
  • Proprietary workbooks included
  • Retake for free within 1 year
  • Verified digital certificate of completion
  • Learn at an accredited institution
  • Credits: 7.2 CEUs

Special Promotion: Attend the AI & Data Literacy for the Government Workforce class for free as part of this certificate. Choose your date after you register for the program.

This Course is self-paced. For live online or in-person instructions, take Certified Management & Program Analyst - Level I.

A Management and Program Analyst’s role is generally associated with a wide variety of analytical assignments. This curriculum provides a valuable analytical foundation for those working in a management and program analysis role, as well as those interested in building core analytical skills.

The program includes three levels of achievement with courses in analysis, technology, and communication. The Level I provides an introduction to management analysis and provides a foundation for working with data. Level II is designed to provide more intensive instruction in analysis and an analytical view to approaching work. Level III is focused on applying analytical skills.

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Courses & Videos in This Certificate Program

Download Syllabus PDF

Unit 1 18 Hours

Introduction to Management Analysis Course (Self-Paced)

Learn the core tools and techniques used by management analysts to assess problems, analyze data, and make informed decisions. This course combines lectures, discussions, and hands-on exercises to build a solid foundation in management analysis.

  • Understanding the role and function of management analysts.
  • Applying analytical practices to assess problems and make decisions.
  • Developing a plan for conducting an analytical study.
  • Creating effective data presentations and performance measures.
  • Exploring the value of statistical sampling in analysis.

Unit 2 16 Hours

Writing Essentials Course (Self-Paced)

Strengthen essential writing skills for government and public-sector communication by focusing on purpose, audience, organization, and plain language. Participants will learn a practical approach to planning, drafting, revising, and editing documents so they are clear, concise, and easy for readers to understand and act on.

  • Recognize the core elements of effective written communication, including the 7 Traits and the four-step writing process.
  • Practice strategies for identifying your audience and establishing a clear, focused purpose for your writing.
  • Explore organizational methods such as the three-part structure (opening, middle, closing) and the use of headings to create a logical flow of information.
  • Review the Plain Writing Act of 2010 and the Federal Plain Language Guidelines, including their role in government writing.
  • Use Federal Plain Language principles to make writing clearer, more concise, and easier to understand.
  • Identify common grammar and punctuation issues and learn how to avoid them.
  • Incorporate accessibility and design practices that improve readability for a wide range of audiences.
  • Strengthen final drafts by applying revision, editing, and refinement techniques.

Unit 3 16 Hours

Clear Expression through Critical Thought Course (Self-Paced)
  • Apply the seven traits of effective writing and the writing process to strengthen written communication.
  • Examine the fundamentals of critical thinking and how they support clear decision-making.
  • Use critical thinking strategies in writing to better address audience needs and expectations.
  • Recognize where logic can strengthen clarity, organization, and credibility in written work.
  • Use logical reasoning to develop persuasive, well-supported arguments.
  • Analyze problems critically to better understand challenges and possible responses.
  • Create effective solutions by using a structured problem-solving process.
Course Introduction
Module 1: Defining Critical Thinking
Module 2: Problem Analysis — Getting to the Root Cause
Module 3: Using the Problem-Solving Process
Module 4: The Foundations of Clear Writing
Module 5: Building Your Case — The Persuasive Argument
Module 6: Persuasion Through Connection
Module 7: Logical Writing
Module 8: Creating Clarity from Complex Subjects
Course Summary

Unit 4 12 Hours

Descriptive Statistics for Data Analysis Course (Self-Paced)

This two‑day introductory course equips participants with essential descriptive statistical techniques to describe and interpret data accurately. Emphasis is placed on understanding formula selection, interpreting results, and applying findings in decision-making contexts.

  • Describe and develop frequency distributions.
  • Calculate proportions and percentages.
  • Calculate measures of the average and the variation in quantitative data.
  • Use proportions and percents to describe variation in categorical data.
  • Describe normal distribution.
  • Calculate and use z-scores to identify probabilities under the normal distribution.

Unit 5 18 Hours

Data Collection Methods Course (Self-Paced)

Explore how data collection methods impact the reliability of management studies and audits. This course provides hands-on experience in designing tools and practicing data collection techniques for various scenarios.

  • Describe how to collect data by observation and develop an observation instrument.
  • Describe how to collect data by interview and develop an interview guide.
  • Describe how to collect data by questionnaire and develop items for a questionnaire.

Attend the AI & Data Literacy for the Government Workforce class for free as part of this certificate. Choose your date after you register for the program.

Bonus 4 Hours

AI & Data Literacy for the Government Workforce Course (Self-Paced)

Through practical examples and hands-on activities, participants learn how to use AI tools and interpret data in a government context, building digital confidence and supporting smarter, more informed decision-making.

  • Define basic AI and data concepts including algorithms, models, structured vs. unstructured data, and data visualization
  • Recognize AI applications already in use across government — fraud detection, document automation, chatbots, and predictive analytics
  • Interpret data visualizations and AI-generated output critically, including prediction scores, category labels, and generated insights
  • Identify ethical risks in AI use including bias at every pipeline stage, hallucinations, and deepfake threats
  • Apply responsible AI practices using the DIG framework, the ACHIEVE decision model, and the RACE prompt framework
  • Verify AI output using a structured seven-point validation checklist and document decisions in an AI Decision Log
Lesson 1: AI Foundations and Why Verification Comes First
Lesson 2: AI in Government and Interpreting Data
Lesson 3: Responsible AI and Ethics
Lesson 4: Practical Skills and Your Action Plan
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