Leadership Essentials (MGMT7020)

Leadership Essentials

Leadership Essentials


Unlock your ability to lead effectively with this in-depth course. Learn the difference between leading and managing; explore proven techniques to communicating effectively; think strategically; and move from a reactive environment to a proactive one.

  • Instructor assistance and feedback on assignments
  • Facilitated blogging and discussions

Enroll anytime. All materials supplied. Self-Paced; take up to six months to complete.

Who Should Attend?

Supervisors, managers, branch chiefs, division heads and professionals in influential positions.




1.8 CEU's

Class Type:

This course is currently being offered in the following training modalities:

Learning Outcomes:

  • Apply principles and styles of leadership
  • Practice risk and conflict management
  • Empower and delegate to others
  • Effectively set goals

Register For Online Course


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Module 1 

What Is A Leader?

Module 2 

Leading One’s Followers

Module 3 

The Leader’s Environment

Appendix A: Glossary of Terms

Appendix B: Recommended Readings

Appendix C: Leadership Action Plan

Appendix D: Knowledge Check Solutions

Appendix E: Executive Order—Streamlining Service Delivery 

and Improving Customer Service

Appendix F: Website References

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