AI agents represent a new class of artificial intelligence systems capable of planning, acting, and adapting across multiple steps to complete tasks. In government environments, these systems offer opportunities to streamline operations, support decision-making, and improve service delivery — while also introducing new challenges related to accountability, oversight, and policy compliance.
This course provides a practical, no-code introduction to AI agents in government workflows. Participants learn how AI agents differ from traditional automation and AI tools, how agent-enabled workflows are designed conceptually, and how U.S. government principles for trustworthy AI apply to agent systems. The course emphasizes human oversight, risk management, and informed decision-making rather than technical development or coding.
This course focuses on decision-making, governance, and conceptual design rather than hands-on technical development.
Basic familiarity with AI principles and government technology policies is recommended.
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this course live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Our instructors are industry experts and experienced educators, driven to help you succeed.
Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!
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We offer a single free retake of the class within a year.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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