Two women enter the Graduate School USA building, with the institution’s sign displayed on the exterior wall.

Two participants in a government training class talk with laptops open while others focus on the lesson.

Course Benefits

Benefits to participants: Have a better understanding of emotional intelligence and the role it plays in effective leadership. Develop competencies related to interpersonal skills and oral communication. Explore what counts in building coalitions and networks. Practice active listening. Learn how to give and receive feedback. Have a higher capacity for expanded leadership. Benefits to organizations: Retain, support and grow talent. Can trust that their leaders will come away better equipped to lead and be led. Have access to training with proven success for 30 years.

Learning Experience Highlights

Training from government‑experienced instructors

Receive instruction from subject‑matter experts who bring proven government experience.

Specialized for government & DOD

Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.

The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student

Three professionals sit in black chairs with laptops and notebooks, engaged in conversation against a red wall.

Real-world solutions

Directly addressing the day-to-day challenges of federal employees.

125+ departments & agencies served

Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.

Group Training

Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.

Complete this form and we’ll get back to you within 1 business hour.

The Fact Is – We’ve Been Government’s Training Partner Since 1921

400+ Courses & Certificates 125+ Federal Agencies Served 200+ Subject-Matter Experts

Effective leaders come in all shapes and sizes, but a common characteristic is a high degree of what psychologists call "emotional intelligence." Research indicates that not only is emotional intelligence more important than technical skills or traditional cognitive skills in shaping leadership effectiveness, but an organization's success is directly related to the emotional intelligence level of its leaders. As the working environment continues to change, emotional intelligence skills become increasingly important in determining who succeeds and who fails. Learn how to assess, develop, and apply the emotionally intelligent competencies required for a leadership position.

Interactive Training

Attend courses in-person in Washington, DC or live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.

At Graduate School USA, you’ll learn in small groups and receive personalized attention.

On Campus in Washington, DC DC

Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.

Live, interactive class
Experienced instructor in the room with you
Computer and software provided

Live Online Remote, from anywhere

Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.

Live, interactive class
Experienced instructor teaching live online
Remote setup assistance provided

A bright Graduate School USA lounge area with modern chairs, red ottomans, and collaborative work tables.

Professionals hold a discussion with laptops and notes in a Graduate School USA lounge area.

A woman wearing headphones participates in a government training class over video conference, with multiple faces visible on her screen.

Upcoming Emotionally Intelligent Leaders Classes in Washington, DC or Live Online

All times are listed in Eastern Time unless otherwise specified.

September 2025
Establishing Effective Relationships With Employees Course September 8–9 Monday to Tuesday 9–4:30pm	$1,049 2 Days Washington, DC or Live Online	Develop strategies to build productive and supportive relationships with employees that enhance morale, accountability, and performance.
October 2025
Thinking Critically, Writing Clearly Course (Self-Paced) October 1–July 1 Wednesday 12–11:45pm	$1,599 45 Hours Washington, DC or Live Online	Develop your critical thinking skills to enhance your writing skills so that the reader can understand your intended message. Critically read information so you can analyze and understand the message of the writer.
November 2025
Establishing Effective Relationships With Employees Course November 19–20 Wednesday to Thursday 9–4:30pm	$1,049 2 Days Washington, DC or Live Online	Develop strategies to build productive and supportive relationships with employees that enhance morale, accountability, and performance.
February 2026
Establishing Effective Relationships With Employees Course February 10–11 Tuesday to Wednesday 9–4:30pm	$1,049 2 Days Washington, DC or Live Online	Develop strategies to build productive and supportive relationships with employees that enhance morale, accountability, and performance.

Showing 4 of 4 courses

Emotionally Intelligent Leaders in Washington, DC or Live Online

Course Objectives