Business Analysis Certificate Program (Self Paced)
IDBUSA.CPSP

Designed for analysts and project staff, this foundational course covers the full business analysis lifecycle including planning, communication, and validation of solutions that meet stakeholder needs. Participants learn key competencies and methodologies to support effective program evaluation and system improvements.

• Identify the value of business analysis in today’s challenging environment.
• Identify the key responsibilities of a business analyst.
• Apply the business analysis process to:

1. Business analysis planning and monitoring.
2. Requirements management and communication.
3. Enterprise analysis.
4. Elicitation.
5. Requirements analysis.
6. Solution assessment and validation.

• Learn and understand the importance of a business analyst’s underlying competencies.

• Identify and use the elements in the communication process for understanding and action.
• Speak in clear statements with specific meaning.
• Recognize and interpret verbal and nonverbal feedback.
• Listen for intent and meaning in the message.
• Understand the difference between assertive, nonassertive, and aggressive behavior.
• State needs assertively.
• Discuss problems and challenges with coworkers and supervisors in a positive manner.

Gain essential project management skills aligned with the Project Management Institute's PMBOK Guide. Through hands-on training, you will learn how to manage a project from start to finish using structured processes and professional standards.

• Create project charters, stakeholder analyses, scope statements, and risk registers.
• Develop accurate estimates and establish metrics for project performance.
• Apply tools for planning, execution, monitoring, and closeout phases.
• Understand how to manage change, communication, and project documentation.

This two‑day introductory course equips participants with essential descriptive statistical techniques to describe and interpret data accurately. Emphasis is placed on understanding formula selection, interpreting results, and applying findings in decision-making contexts.

• Describe and develop frequency distributions.
• Calculate proportions and percentages.
• Calculate measures of the average and the variation in quantitative data.
• Use proportions and percents to describe variation in categorical data.
• Describe normal distribution.
• Calculate and use z-scores to identify probabilities under the normal distribution.

This course teaches how to analyze stakeholder needs and develop communication strategies that build alignment. Participants learn planning tools, message framing, and delivery techniques suited to professional environments.

• Identify elements of the standard PMI project management framework (process map).
• Describe the relationship between project stakeholders and communications management processes throughout a project lifecycle.
• Create stakeholder and communications management deliverables, including a stakeholder register, communications plan, and stakeholder management strategy.

Master the art of data storytelling by analyzing data, crafting narratives, and designing impactful visuals. This hands-on course equips participants with techniques to communicate data findings effectively to decision-makers.

• Understanding the six key steps in an analytical study.
• Developing questions and applying descriptive statistics for data analysis.
• Creating and editing charts to enhance data visualization.
• Communicating data findings through structured storytelling.
• Designing presentations that combine data visualization and narrative techniques.