AI Agents for Government Workflows Course (Self-Paced)

This course includes

4 hours of project-based training from experts
Answers from real instructors
Additional 1-on-1 mentoring outside of class
Proprietary workbook included
Retake for free within 1 year
Verified digital certificate of completion
Learn at an accredited institution

This course is self-paced. For live online or in-person instruction, take AI Agents for Government Workflows course

AI agents represent a new class of artificial intelligence tools capable of planning, acting, and adapting across multiple steps to complete tasks — and they're now shipping in commercial products that government agencies are already evaluating and deploying.

This course provides a practical, no-code introduction to agentic AI for the government workforce. Participants learn what AI agents are, how they differ from traditional automation and chatbots, how agentic tools work at a technical level, and how to evaluate whether a specific tool is appropriate for a given government workflow. The course covers the current agentic AI landscape, permission models and security considerations — including prompt injection — and a structured evaluation framework participants can apply immediately. Governance, lifecycle management, and workforce readiness round out the program, aligned with the White House's 2026 National Policy Framework for AI.

This course focuses on evaluation, governance, and informed decision-making rather than technical development or coding.

Full Tuition

$675
Due before the class starts

This course includes

4 hours of project-based training from experts
Answers from real instructors
Additional 1-on-1 mentoring outside of class
Proprietary workbook included
Retake for free within 1 year
Verified digital certificate of completion
Learn at an accredited institution

Learning Experience Highlights

Training from government‑experienced instructors

Receive instruction from subject‑matter experts who bring proven government experience.

Specialized for government & DoD

Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.

The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student

Three professionals sit in black chairs with laptops and notebooks, engaged in conversation against a red wall.

Real-world solutions

Directly addressing the day-to-day challenges of federal employees.

125+ departments & agencies served

Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.

100% Online. Start Anytime

24/7 access to our premium course videos and projects.
Industry experts are assigned as your course instructor. Message your instructor with any questions.
Participate in GSUSA online discussion forums — share ideas and receive additional support.
Hands-on quizzes and mini projects to test and reinforce concepts.
Receive additional 1-on-1 mentoring to assist with your newly-learned skills and job search. Work with career services to polish your resume and LinkedIn profile, prepare for interviews, and apply to jobs.

1-on-1 Mentoring Sessions Included

We want you to succeed in your career goals. In addition to 4 hours of hands-on, self-paced training, you’ll also receive ten live 1-on-1 mentoring sessions where you can:

Review your portfolio work with an expert
Drill down on challenging concepts
Polish your resume and LinkedIn profile
Receive professional advice for applying to jobs
Ensure you’re on track with your learning goals

Learn more about our mentoring and see terms and conditions

Earn a Certificate of Completion

Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!

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Sample credential for completion of AI Agents for Government Workflows Course (Self-Paced)

A group of adult learners sits in a classroom, smiling and engaged in a government training session.

A government training instructor in a suit gestures while teaching in front of a whiteboard covered with notes and diagrams.

A person in professional attire holds a Graduate School USA folder, symbolizing participation in government training programs.

AI Agents for Government Workflows Course (Self-Paced) Curriculum

What You'll Learn at a Glance

Explain what AI agents are and how they differ from automation, chatbots, and decision-support tools
Describe how agentic tools work at a high level — the AI model, planning loop, tool access, and containment boundary
Evaluate whether a specific agentic tool is appropriate for a given government workflow using a structured framework
Identify risks, limitations, and operational warning signs specific to agentic AI systems
Apply human oversight models (HITL, HOTL, HIC) and governance frameworks to agentic tool deployments
Assess organizational readiness for agentic tool deployment using a practical checklist
Identify security considerations specific to agentic tools, including prompt injection and permission models

Course Syllabus

Download Syllabus PDF

Module 1: Understanding AI Agents

What AI agents are and how they differ from automation, chatbots, and decision-support tools
Core characteristics of AI agents: goal-driven behavior, multi-step execution, autonomy, and context-awareness
The agentic AI landscape today: desktop agent tools, enterprise agent platforms, developer tools, and AI assistants with tool access
How agentic tools work under the hood: the AI model, planning loop, tool access, and containment boundary
Live demonstration of an agentic tool performing a multi-step government workflow task
Human oversight roles: human-in-the-loop, human-on-the-loop, and human-in-command
Common misconceptions and key risks, including prompt injection
Current federal AI policy direction and its implications for government agencies

Module 2: Evaluating Agentic Tools for Government Work

The evaluation mindset: understanding the workflow before evaluating the tool
Identifying agent roles in a workflow: intake, analysis, recommendation, and escalation
The Agent Evaluation Blueprint: goal, trigger, inputs, actions, boundaries, and oversight
Permission models and data access: folder-level vs. organization-wide, network access, and least privilege
Prompt injection: what it is, how it works, and why agentic tools are uniquely vulnerable
Questions to ask before saying yes: a practical pre-approval checklist
Hands-on activity: evaluate a realistic agentic tool proposal for a government workflow

Module 3: Where Agentic Tools Fit — and Where They Don't

Appropriate use cases: case triage and routing, document analysis and extraction, internal coordination, and monitoring and alerts
High-risk or inappropriate uses of agentic tools in government
Operational risks: over-automation, over-reliance, and rubber-stamping
Drift: data drift, concept drift, and objective drift — and how to detect them
Early operational warning signs that an agentic tool may be failing
Hands-on activity: red team a deployed agentic tool scenario to identify risks and recommend action

Module 4: Governing Agentic Tools in Your Organization

Why governance is essential — and why no centralized federal AI regulator is coming
Governance vs. technical controls: policies, oversight bodies, and accountability structures
Legal, ethical, and procurement considerations: FedRAMP, ATO, vendor data handling, and records retention
Security for agentic tools: access controls, prompt injection defenses, anomaly monitoring, and incident response
Lifecycle management: design, pilot, deploy, monitor, update or retire — including regulatory sandbox alignment
Performance monitoring and metrics: accuracy, override rates, equity indicators, and user satisfaction
Workforce readiness and change management: role clarity, training on tool limitations, and avoiding fear and over-trust
Deployment readiness checklist: a practical gate review before any agentic tool goes live
Hands-on activity: conduct a readiness gate review for a proposed agentic tool deployment

Installments
	10% non-refundable deposit
$675.00	Total You Pay