Behavioral Job Interviewing: Hire the Best Course (Self-Paced)

This course includes

6 hours of project-based training from experts
Answers from real instructors
Additional 1-on-1 mentoring outside of class
Proprietary workbook included
Retake for free within 1 year
Verified digital certificate of completion
Accredited program
Credits: 0.6 CEUs

This course is self-paced. For live online or in-person instruction, take Behavioral Job Interviewing: Hire the Best course.

This course provides practical guidance on how to plan, conduct, and evaluate behavior-based structured interviews in support of effective hiring decisions. Participants examine the purpose of employment interviews, the role interviews play in the federal selection process, and the advantages of using behavior-based techniques to assess candidate competencies. The course emphasizes how past behavior can be used to evaluate future job performance and how structured interviews support consistency, fairness, and merit-based selection.

Throughout the course, participants learn how to develop job-related behavioral interview questions, create scoring mechanisms and rating scales, conduct interviews using a standardized approach, and assess candidates against established criteria. The course also addresses interview preparation, note-taking, common rating errors, bias risks, and inappropriate interview topics to avoid. By the end of the course, participants will be better prepared to carry out interviews that are more objective, legally appropriate, and aligned with sound hiring practices.

Full Tuition

$649
Due before the class starts

This course includes

6 hours of project-based training from experts
Answers from real instructors
Additional 1-on-1 mentoring outside of class
Proprietary workbook included
Retake for free within 1 year
Verified digital certificate of completion
Accredited program
Credits: 0.6 CEUs

Learning Experience Highlights

Training from government‑experienced instructors

Receive instruction from subject‑matter experts who bring proven government experience.

Specialized for government & DoD

Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.

The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student

Three professionals sit in black chairs with laptops and notebooks, engaged in conversation against a red wall.

Real-world solutions

Directly addressing the day-to-day challenges of federal employees.

125+ departments & agencies served

Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.

100% Online. Start Anytime

24/7 access to our premium course videos and projects.
Industry experts are assigned as your course instructor. Message your instructor with any questions.
Participate in GSUSA online discussion forums — share ideas and receive additional support.
Hands-on quizzes and mini projects to test and reinforce concepts.
Receive additional 1-on-1 mentoring to assist with your newly-learned skills and job search. Work with career services to polish your resume and LinkedIn profile, prepare for interviews, and apply to jobs.

1-on-1 Mentoring Sessions Included

We want you to succeed in your career goals. In addition to 6 hours of hands-on, self-paced training, you’ll also receive ten live 1-on-1 mentoring sessions where you can:

Review your portfolio work with an expert
Drill down on challenging concepts
Polish your resume and LinkedIn profile
Receive professional advice for applying to jobs
Ensure you’re on track with your learning goals

Learn more about our mentoring and see terms and conditions

Earn a Certificate of Completion

Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!

Shareable on

Sample credential for completion of Behavioral Job Interviewing: Hire the Best Course (Self-Paced)

A group of adult learners sits in a classroom, smiling and engaged in a government training session.

A government training instructor in a suit gestures while teaching in front of a whiteboard covered with notes and diagrams.

A person in professional attire holds a Graduate School USA folder, symbolizing participation in government training programs.

Behavioral Job Interviewing: Hire the Best Course (Self-Paced) Curriculum

What You'll Learn at a Glance

Identify the major purposes of the employment interview and its role in the selection process.
Explain how behavior-based structured interviews support more objective and job-related hiring decisions.
Distinguish between traditional interview questions and behavior-based interview questions.
Develop open-ended, job-related behavioral interview questions aligned to position requirements.
Apply job analysis concepts to identify the competencies, knowledge, skills, and abilities to be assessed during an interview.
Create an interview scoring mechanism using rating scales and behavioral anchors.
Plan and conduct a structured interview using consistent questions, note-taking practices, and interview procedures.
Assess candidate responses against established rating criteria to support fair and defensible hiring decisions.
Recognize common rating errors, bias risks, and inappropriate interview topics that can undermine interview validity.

Course Syllabus

Download Syllabus PDF

Module 1: Interview Purpose and Objectives

Identify the major purposes of the employment interview and its role in the hiring process.
Explain the organizational costs and consequences associated with poor hiring decisions.
Discuss the advantages and limitations of employment interviews within the federal selection process.
Recognize the typical steps in the federal hiring process and the preparation required to conduct an effective interview.

Module 2: Behavior-Based Interviews

Identify the key elements of a behavior-based interview and how it differs from traditional interview approaches.
Explain how past behavior can be used to assess future job performance.
Develop behavior-based interview questions designed to evaluate job-related competencies.
Practice using probing and follow-up questions to obtain complete and relevant candidate responses.

Module 3: Creating a Scoring Mechanism

Develop an interview scoring mechanism to evaluate candidate responses consistently and objectively.
Use job analysis concepts to identify the competencies, knowledge, skills, and abilities needed for a position.
Create rating scales and behavioral anchors that distinguish levels of candidate performance.
Apply standardized scoring criteria to support fair and defensible hiring decisions.

Module 4: Planning, Conducting the Interview, and Assessing Candidates

Plan and organize a structured interview using behavior-based interview techniques.
Conduct interviews using consistent questions, effective note-taking practices, and a structured format.
Assess candidate responses against established rating scales and job-related criteria.
Recognize common rating errors, bias risks, and inappropriate interview practices that can affect interview validity.

Optional Module 5: Training Interviewers

Explain the importance of interviewer training to support consistency, fairness, and merit-based hiring decisions.
Identify best practices for preparing interviewers to use behavior-based interview techniques and scoring systems.
Discuss strategies for improving interview reliability and reducing bias through structured interviewer training.

Group Training

Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.

Complete this form and we’ll get back to you within 1 business hour.

The Fact Is – We’ve Been Government’s Training Partner Since 1921

400+ Courses & Certificates 125+ Federal Agencies Served 200+ Subject-Matter Experts

Installments
	10% non-refundable deposit
$649.00	Total You Pay