Briefing Techniques Course
IDCOMM7002C
Develop concise, well-organized briefings that communicate your main message clearly. Adapt your content, delivery and visual aids to your audience.
Develop concise, well-organized briefings that communicate your main message clearly. Adapt your content, delivery and visual aids to your audience.
Plan and deliver clear, focused briefings for professional audiences. Define the purpose, organize your key points, and choose a style and tone that fit the audience and setting.
Practice preparing visual aids, managing time, handling questions, and using briefing technology for in-person and virtual presentations.
Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs. Their feedback highlights how Graduate School USA training has advanced their skills, supported their agencies’ missions, and fostered long-term professional growth.
Instructor was engaging and provided good content and examples.
MAGDA V.
The materials was good and easy to understand.
Valorie D.
Loved it and great atmosphere to feel comfortable.
LAUREN A.
The instructor was engaging and knowledgeable, very well-spoken, and kept my attention. I enjoy the built-in breaks that were offered and felt the pace and flow was well done.
SANDRA J.
The instructor was great. I appreciated how she kept the audience engaged and focused on the content.
Martha B.
Attending the Briefing Techniques class was an incredibly valuable experience. The structured schedule, including well-timed breaks and focused sessions, helped me stay energized and engaged throughout the day. I learned practical strategies for creating persuasive briefings, and the opportunity to practice delivering my own briefing boosted my confidence and skills. I highly recommend this class to anyone seeking to improve their communication and presentation abilities.
TIFFANY NICOLE GOODWIN
The instructor was very knowledgeable about the content.
Claudia C.
Heather provided a fantastic overview of best practices for communicating technical briefings. I typically find training in the virtual environment to be difficult to follow along; however, Heather did a great job providing engaging, relatable content in the virtual environment. The class content was easy to follow along with. I particularly enjoyed the exercises and breakout rooms to keep me engaged.
Maryann Jay Jackson
Heather is methodical with her approach, thoughts, and advice. The content was just right. I am glad the guide was not overloaded with academic aspects.
Ajay J.
The instructor was very on top of it, keeping us engaged and delivering great content! She led by example - she taught the class with the same techniques she taught for delivering effective briefings!
Rose F.
Student rating for Briefing Techniques Course: 4.8 stars by 48 students
The instructor was great. I appreciated how she kept the audience engaged and focused on the content.
Attending the Briefing Techniques class was an incredibly valuable experience. The structured schedule, including well-timed breaks and focused sessions, helped me stay energized and engaged throughout the day. I learned practical strategies for creating persuasive briefings, and the opportunity to practice delivering my own briefing boosted my confidence and skills. I highly recommend this class to anyone seeking to improve their communication and presentation abilities.
Instructor was engaging and provided good content and examples.
The materials was good and easy to understand.
Loved it and great atmosphere to feel comfortable.
The instructor was engaging and knowledgeable, very well-spoken, and kept my attention. I enjoy the built-in breaks that were offered and felt the pace and flow was well done.
I learned information that I'll be able to bring into my regular work. The concept of planning a briefing and what to think about as you plan is something that I feel more confident in applying to presentations that I'll give moving forward. In this way, the content was very relevant to my everyday job.
Honor to meet Heather Murphy Capps. Heather provided not only a learning environment but a judgment-free zone, allowing you to fully lean into the process of improving briefings. Excellent and well done, and very appreciative of the personal professional feedback.
Excellent class. The instructor is very knowledgeable, helpful, and a great speaker. She honed in on all the important things and really helped us get better in just 2 days.
Thank you for this class! I will be a better presenter because of the skills learned.
This course exceeded my expectations. The instructor was engaging, knowledgeable, and genuinely invested in student success. The class content was clear, practical, and easy to apply, making the overall experience both enjoyable and valuable.
Thanks for a great course!
Loved the class and learned so much. Great instruction, and the instructor was very thoughtful in her discussions.
If you find it challenging to quickly develop clear, compelling presentations for your supervisor or peers, this class is an excellent resource. It not only guides you in identifying the key elements every effective presentation should include, but also helps strengthen your public speaking skills and boost your confidence when presenting information.
Heather's demeanor and instructional style were calming and confident. She brought a wealth of experience to the course, and she did not rush through the class. Her speaking tone and speed are worthy goals! The slides had just the right amount of content, and I appreciated having the participant guide to follow along and complete.
The briefing techniques PDF was very good, and I'm saving the final evaluation section and references for quick referral and to critique my future briefings. The instructor was very good at explaining the things to pay attention to in order to provide a focused, persuasive brief. Enjoyed the class.
The instructor was easy to listen to. I could tell she is a storyteller. Enjoyable.
I learned useful techniques that I will continue to reference. Engaging and flexible instructor.
The overall experience will help me with doing briefings/presentations and enjoy the feedback.
Briefing Techniques is a must-take course if you're looking to develop your presentation-building and giving skills. The course is easy to follow, and the practical application exercises strongly reinforce lessons learned. Heather was a fantastic instructor. She was very knowledgeable about the course content and able to explain the next layer or two deeper when people asked technical questions.
Overall, good experience. Very educated instructor.
I enjoyed this class! And have good takeaways on my personal performance and new tips/tricks.
Practical course. I appreciate the planning tools. The instructor was relatable and knowledgeable.
I really enjoyed this class. Lots of tips and enjoyed the experience. I'd recommend this class. Great Job!
Outstanding experience, Heather has such rich experience in this field.
Showing 25 of 36 reviews
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this course live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!
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We offer a single free retake of the class within a year.