Description:
This course provides a comprehensive examination of the importance of external stakeholders to organizations, including other agencies, local/city/federal governments, contractors, vendors, and the general public. Participants will develop the skills to analyze the significance of these stakeholders, cultivate effective interagency working relationships and partnerships, and understand the impact of communication with the public and customers.
Duration:
1 day
Level:
Advanced
Who Should Attend?
This course is appropriate for employees who have been in a formal position of authority for 5 years or more. These positions require leading others as well as understanding the bigger strategic picture of the organization.
Credits:
0.6 CEUsLearning Outcomes:
- Analyze the importance of external stakeholders (other agencies, local/city/federal governments, contractors, vendors, and the public) to the organization.
- Develop interagency working relationships and partnerships.
- Analyze the impact of communicating with the public/ customers.
Available Sessions:
| Session Code | Start Date | End Date | Location | Tuition | |
|---|---|---|---|---|---|
| Session Code LEAD7540-004 | Start Date May 22, 2025 9:00 AM EST | End Date May 22, 2025 4:30 PM EST | Location Virtual | Tuition $649.00 | |
| Session Code LEAD7540-005 | Start Date Jun 13, 2025 9:00 AM EST | End Date Jun 13, 2025 4:30 PM EST | Location Virtual | Tuition $649.00 | |
| Session Code LEAD7540-006 | Start Date Jul 29, 2025 9:00 AM EST | End Date Jul 29, 2025 4:30 PM EST | Location Virtual | Tuition $649.00 | |
| Session Code LEAD7540-001 | Start Date Aug 01, 2025 9:00 AM EST | End Date Aug 01, 2025 4:30 PM EST | Location Virtual | Tuition $649.00 | |
| Session Code LEAD7540-002 | Start Date Oct 01, 2025 9:00 AM EST | End Date Oct 01, 2025 4:30 PM EST | Location Virtual | Tuition $649.00 | |
| Session Code LEAD7540-003 | Start Date Dec 01, 2025 9:00 AM EST | End Date Dec 01, 2025 4:30 PM EST | Location Virtual | Tuition $649.00 |
Course Outline:
Introduction to Training
Module 1:
- Analyze the Importance of External Stakeholders to the Organization
Module 2:
- Develop Interagency Working Relationships and Partnerships
Module 3:
- The Impact of Communicating with the Public and Customers
