AI Agents Explained: Building Intelligent, No-Code Workflows (Webinar)
Free Seminar Live Online
Talk of AI “agents” is showing up everywhere – but what exactly do they do, and where should humans stay in control? This engaging, introductory webinar on AI agents for government workflows breaks down complex concepts in plain language. You’ll discover how AI agents can automate repetitive processes, enhance service delivery, and support decision-making without replacing staff or making unchecked choices. Through practical public sector examples, participants will learn to design responsible, human-centered, no-code AI workflows with clear boundaries and oversight.
Key Takeaways:
- Learn how no-code AI agents can streamline data entry, tracking, and routine communications.
- See real government use cases where AI agents enhance efficiency without compromising oversight.
- Understand when automation should stop and human input should step in.
- Gain a blueprint for designing AI workflows that are transparent, safe, and well-governed.
- Build confidence in balancing innovation with accountability in AI-assisted public service.
What You’ll Learn
- Define what AI agents are and how they differ from chatbots and standard automation.
- Identify government workflows where AI agents add value—and where they should not be used.
- Map a simple, no-code AI agent workflow, including triggers, actions, boundaries, and oversight steps.
- Recognize risks such as over-automation, drift, and over-trust in AI systems.
- Describe the crucial role of human judgment, governance, and continuous monitoring in agent-enabled workflows.
