Decision Support Analytics (FINC8120)

Decision Support Analytics

Decision Support Analytics


Develop your skills and capabilities for improved financial and performance management and decision making, especially in today's environment of declining budgets and increased performance expectations. Enhance your business intelligence to help you effectively manage and make informed decisions affecting your programs and service to the American public.

Learn techniques from the Office of Management and Budget (OMB) for evaluating agency and program performance to provide financial and performance information in useful form, anticipate OMB actions, effectively manage your program responsibilities, and truly support the business of government.

This course is part of the Certificate of Accomplishment in Program and Management Analysis and also part of the Master Certificate in Federal Financial Management (MCFFM).

For the virtual version, students must have Excel with the Data Analysis ToolPak activated (this is included with Excel software).

Who Should Attend?

Financial, budget, program analyst and management analyst professionals in supervisory and senior level positions, especially staff responsible for evaluating and justifying new and existing programs. Participants should be familiar with management analysis skills as taught in PGMT8011A Data Collection Methods.




24 CPE's

Class Type:

This course is currently being offered in the following training modalities:

Learning Outcomes:

  • Follow a comprehensive, structured approach for conducting analysis
  • Formulate specific, answerable questions to guide and control the analysis
  • Determine where and in what form data exist to answer the questions
  • Identify and select data collection methods
  • Identify and select data analysis methods
  • Present the results of the analysis structured to responds fully to the identified questions
  • Apply the 5-step structured analytical approach to a case

Register For Online Course


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Day one of three


  • Management Reform Drivers
    • Management Reform Legislation
    • Presidential Management Initiatives
  • The New Playing Field
  • Management Process has Changed
    • Planning
    • Budgeting
    • Reporting
    • Assessing Results
      • Program Assessment Rating Tool (PART)
      • Other Program Assessments
  • The Results: Higher Performance and Accountability Expectations
    • More Difficult Decisions
    • More and Better Data Available
    • The CFO's Changing Role
  • Structured Approach for Conducting Analysis
  • What Do We Mean by Program/Budget/Financial Analysis?
  • A Five Step Structured Approach to Analysis
    • Defining the Questions that Drive the Analysis
    • Identify the Data
    • Collecting the Data
    • Analyzing the Data
    • Presenting the Results of the Analysis
  • Structured Approach Steps Highly Interrelated
  • Documenting Your Analysis Design
  • Questions Drive the Analysis
    • Understanding the Underlying Need for Questions
    • Revalidating Questions is a Critical Part of the Process
  • Categorization of Questions and Analysis
    • Problem/Issue
    • Budgetary Resources
    • Financial Condition/Operations
    • Business Processes
    • Cost-Benefit and Cost-Effectiveness
    • Policy and Program Design Alternatives
    • Program Operations
    • Program Impact

Day two of three

  • Identifying the Data
  • Assessing Data Availability and Quality
    • Key Factors
    • Assessing the Data Quality Factors
    • Determining Data Accessibility
  • Using Multiple Data Sources
  • Assuring the Data will Answer the Questions
  • Collecting the Data
  • Data Collection Hierarchy
  • Using Standard Agency Reports
    • Performance and Accountability Reports (PAR)
    • Financial Statements
    • Budget Execution Reports
  • Using Data Extraction Tools
    • System Queries
    • Commercial Software Programs
  • Using Manual Files
  • Gathering Data from People
    • Interviews
    • Surveys
  • Sampling Procedures
  • Recognizing Data Limitations
    • Quality and Quantity
    • External Constraints

Day three of three

  • Conducting the Analysis
  • Conducting Methods Screening
    • Descriptive, Normative, and Impact Analysis
    • Primary, Secondary, and Synthesis Analysis
  • Using a Decision Tree to Select Analytical Methods
    • Content Analysis
    • Trend Analysis
    • Pareto Analysis
    • Case Study
    • Benchmarking
    • Cost-Benefit and Cost Effectiveness Analysis
    • Before-and-After Analysis
    • Field Experiments
  • Bringing Together Critical Skills and Knowledge
  • Presenting the Results of the Analysis
  • Method of Report
  • Written Report
    • Summary
    • Introduction
    • Report Body
    • Recommendations
    • Proposed Action Plan
  • Briefing
    • Introduction
    • Body
    • Conclusions and Recommendations
    • Supporting Material

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