Listening and Memory Development Course (Self-Paced)
IDCOMM7070

Module 1: Listening Overview

• Understand the importance of listening in daily communication
• Recognize the link between listening and memory retention
• Explore listening statistics and common retention gaps

Module 2: Listening Challenges

• Identify common barriers to effective listening
• Reflect on personal listening habits and distractions
• Practice techniques to overcome mental and technological interruptions

Module 3: Listening Types

• Distinguish between active, passive, and competitive listening
• Apply situational listening strategies in various settings
• Explore how listener roles and environments affect comprehension

Module 4: Listening for Understanding

• Follow a structured process to understand, evaluate, and respond
• Practice clarifying and paraphrasing to ensure retention
• Avoid common interpretation and evaluation roadblocks

Module 5: Strengthening Listening

• Use key words, link phrases, and sequencing to enhance focus
• Strengthen listening through feedback and body language awareness
• Develop attention, empathy, and presence as listening tools

Module 6: Ensuring Others Listen

• Review communication styles that support effective listening
• Provide meaningful, assertive feedback using structured models
• Understand how personal style affects others’ listening behaviors

Module 7: Memory Overview

• Define memory and its relationship to awareness and attention
• Differentiate between sensory, short-term, and long-term memory
• Explore concerns and misconceptions about memory

Module 8: Memory and the Brain

• Understand brain function and hemispheric dominance
• Learn how right- and left-brain traits influence memory processing
• Use brain-based strategies for optimal memory retention

Module 9: Improving Memory

• Apply the DRAGS method for memory improvement
• Practice reinforcement, association, and original awareness
• Use senses, visualization, and desire to increase memory retention

Module 10: Memory Techniques

• Learn and apply acronyms, associations, substitutions, and rhymes
• Explore visual, auditory, and tactile techniques for improved recall
• Combine writing, speaking, and self-care for memory optimization

Module 11: Memory Practice

• Apply learned techniques to remember names, numbers, and passwords
• Practice mnemonic devices, chunking, and flashcard strategies
• Create a daily routine to strengthen long-term memory