The Art of Productive Disagreement: Practical Tools for Better Outcomes Course
IDADRV7100

SHRM PDCs Available

This course, provided in partnership by ADR Vantage, Inc, is anchored in the SHAPE Model for Productive Disagreement and gives you time to practice and apply new skills, so learning sticks. You'll finish with the confidence to navigate tough conversations and turn everyday disagreements into productive outcomes.

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This course includes

  • 2 days of live, project-based training from experts
  • Proprietary workbook included
  • Retake for free within 1 year
  • Verified digital certificate of completion
  • Accredited program
  • Credits: 12 PDUs and 1.2 CEUs

This course is offered by ADR Vantage, Inc., a premier conflict resolution firm with over 30 years of experience partnering with federal agencies and other organizations to create programs that increase collaboration, manage conflict, and improve organizational effectiveness.

Let’s be honest—conflict at work is inevitable. Staying stuck in it isn’t.

This course is designed for employees who are navigating conflicts with teammates, cross-team relationships, and leaders. Anchored in the SHAPE Model for Productive Disagreement, it provides a practical framework for setting up difficult conversations, acknowledging differing perspectives, advancing understanding, and exploring realistic solutions that resolve problems and improve working relationships. Participants also deepen their skill set by exploring key concepts such as the neuroscience of conflict, communication and conflict styles, and the role emotions play in workplace interactions. You will learn how to approach and handle tough conversations, manage tension in the moment, and resolve conflict directly and constructively.

If your work requires you to collaborate, communicate, and navigate competing priorities, this course gives you the skills and confidence to do it better and to turn everyday disagreements into productive conversations.

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Schedule & Enrollment: The Art of Productive Disagreement: Practical Tools for Better Outcomes Course

  • 2 Days
  • Full tuition: $1,079
  • Live Online
  • Free retake
  • Expert instructors
  • Small classes

  • May 20–21
    Wednesday to Thursday 9am–4:30pm
    Live Online
    G
    Enroll
  • Jun 23–24
    Tuesday to Wednesday 9am–4:30pm
    Live Online
    G
    Enroll
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Group Training

Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.

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