Employee Benefits Administration Training in Washington, DC or Live Online

Great class and the information is great. Thanks Ms. Rhonda for breaking down the process step by step so that us newbies could comprehend. This class is worth it.

Cynthia B.

The instructor was extremely knowledgeable and provided detailed explanations throughout the session. The information presented was clear, insightful, and easy to understand. Additionally, the use of real-life examples made the concepts more relatable and practical, helping us to see how they apply in real-world situations.

Ronietrice H.

To say Ms. Thurston is phenomenal is an understatement—she is a whole force of nature! If a 10-star option existed, she’d deserve every single one, plus a little lagniappe on top. Ms. T has an unmatched mastery of the Federal Wage System (FWS) and representative rate comparisons. Rather than just reading the rules, she masterfully unpacks the why and the intent behind them. Her unique gift of breaking down complex mathematical formulas and heavy CFR language so that it suddenly 'clicks' for everyone in the room is nothing short of brilliant. She is hands-down the gold standard of federal instructors, and I cannot recommend their instruction highly enough!

Jennifer Mumma

This is a refresher course for me, and thank you for all your knowledge.

Sandra Portillo

This course gave me more practical retirement knowledge in a few days than I gained from months of reading websites and agency resources. I left with a clear plan, valuable tools, and the confidence to make informed retirement decisions.

Lisa Moreno

My experience with Graduate School USA courses has always been outstanding, and this class reinforced that. I wish I had taken the mid-career version several years ago.

Timothy S.

Outstanding instructor! I really was able to learn more about the role of my position, and how to take more control of my responsibilities.

Jerry H.

The instructor has a very likeable, calm demeanor and maintains a pace that ensures no one is left behind. While the progress was a bit slow at times for some participants, I understand that this approach helped make sure everyone could follow along and fully absorb the material. She did an excellent job encouraging class involvement and participation, and she truly listened to and valued everyone’s input and experiences. I thoroughly enjoyed the workshop, especially the personalities and engagement of the class participants. My main goal was to determine if this course would be a good fit for my administrative staff and analysts, and I would definitely recommend it to them.

Erica D.

I enjoyed getting to know others and myself a little better as I discovered more about relationships. The material provided will be used as a reference and a guide in the future for work.

Stephanie B.

The instructor was very knowledgeable about the topics and was able to provide lots of examples from his career.

Kayla L.

I recommend the Pre-retirement class to anyone working in the federal government. It taught me more than I expected and motivated me to spend more time thinking about what I need to do to prepare myself and family for retirement.

Carla Mayo

Sue is great and very helpful in everything related to pre-retirement planning. I enjoyed every moment of this class and the breadth of information provided during the training.

Kevin C.

The class content and materials were very informative and helped further my understanding of the federal wage system.

Brittney B.

Great instructor, knew what she was trying to teach. Had a great attitude and a very calm voice when going over and explaining things.

Robert O.

Great pace, great instruction, great course.

Casey M.

The instructor is very knowledgeable and can answer questions very well. She is great at walking through the exercises and explaining different scenarios. Great speaking voice, clearly enjoys what she is doing, and overall, great experience.

Jennifer B.

A lot of good information on pay setting. Learned more than I knew prior.

Linda R.

Great! An eye opener experience! The class was very educational and impactful. A lot of useful learning tools were provided. This information will be incorporated into my daily Administrative Officer's duties.

Gawu G.

Instructor was very knowledgeable and informative. I really enjoyed participating in the class. Thank you, Mr. Redden.

Julissa H.

I loved the class. It is a lot of information but very useful information. I really enjoyed and appreciate the facilitator (Sue) for taking time and explaining, not just from the material but also added information.

Louise Gabriel

Johnny was great! Very engaging and knowledgeable.

Denise Pullen

The instructor was very knowledgeable and answered all questions that were asked.

Miranda H.

Perfect! Ms. Sue was very knowledgeable of the material she was presenting. Her engaging spirit kept the class engaged all 5 days.

Janneise W.

Great class for all skill levels, from beginners to experts. The course provided valuable information that will be directly applicable to daily work responsibilities. The learning outcomes were substantial, with participants gaining practical knowledge they can immediately implement.

Mary Mcbride

Sue Wilkins was very knowledgeable. The examples and stories she provided were realistic and very helpful.

Michelle A.

The instructor was very informative and knowledgeable.

Sequoia W.

Ms. Sue was very knowledgeable and informative of the subject matter.

Devron M.

I had a wonderful time. The materials were clear and concise. Johnny was amazing. He was extremely engaging and full of knowledge pertaining to the course material as well as sharing his personal experiences.

Cayla C.

Loved the class and the information. It has given me a better insight into what I was doing when I did a detail in benefits.

Latasha M.

Great class, gave touchpoints and detailed explanation of Federal Employee Benefits!

Brian Deister

Overall, the course was a rewarding experience that significantly enhanced my knowledge and skills. There were plenty of opportunities to ask questions and get feedback. This experience exceeded my expectations, both in content quality and instructor engagement.

Rashidah S.

Johnnie was very knowledgeable and informed. He kept the class engaged with the content.

Tara S.

Johnny was a great instructor.

Sean D.

We had a very good instructor! Engaged us with a lot of information.

Tara D.

This was a great course for those working within Federal benefits. Class content was very informative and followed the materials exactly. Taking the course online allowed for a wide range participants to ask a range of questions.

N'Hlauni B.

I found this class rewarding as I am beginning my knowledge in Federal employee benefits. The materials were very comprehensive. Sue took a lot of time to go over the materials and I greatly appreciated her knowledge.

Carol Ann P.

This class ended up being a wealth of information and great reference tool. Danny is an awesome instructor. He is a wealth of knowledge, demonstrating passion for the subject material, as well as empathy for the students, especially those with no prior Benefits training. He has great communication skills, enthusiasm, and is open to feedback from the class.

Linde P.

The class materials are wonderful with a lot of helpful examples and resources included. Sue Wilkins is a very knowledgeable, patient, and kind instructor. I especially enjoyed the personal examples she shared; they made the material much easier to understand and connect with.

Cassandra B.

Johnny Bynum was a great instructor and his energy was great in instructing the course. Very knowledgeable.

Latasha M.

Content is helpful. Sue was a clear and organized instructor and communicator.

Natasha D.

Rhonda was a great instructor. I learned a lot from the course.

Kondra P.

Instructor did a great job!

Josiah R.

Very good experience. The class was great and very informative. I would definitely take more classes with Ms. Rhonda.

Inez De Jesus

I had a great experience with the class. This class went more in-depth with FWS pay setting and helped expand my knowledge of the material for the future. I feel more comfortable with the FWS pay setting now. Ms. T was very knowledgeable about FWS Pay Setting and very knowledgeable about pay processes with other pay systems. She is amazing, and I'm glad I got to have her for an instructor. She kept the class engaged the whole time. She asked if we had any questions and made sure we understood the materials.

Brianna D.

I appreciate how Ms. Rhonda took it slow and took the time to go over the work after we were done. This class was great to build on the education I had previously received.

Sondra R.

Very informative with excellent instruction. A great experience from beginning to end. I left the class feeling like I had a much firmer grasp of FWS.

Nailah Brinson

Course content was relevant with good examples. Ms. Rhonda was wonderful, I appreciated her wealth of knowledge.

Patricia P.

Very happy with this course! Great course and great instructor. I learned a lot.

Ryan Edwards

Great class!

Maria H.

Great teacher, very knowledgeable. GRB and Ai has most of the information. It is great to hear the Instructor's War story and details of how important to understand both Retirement Systems.

Osbert O.

Susan is amazing! I learned so much good information.

Alexandra S.

Great job!

Jermaine Butler

Lots of detail covering all the benefits. Johnny is enthusiastic and knows his course material. Takes time to answer questions and revisit material the class had questions about.

Denise O.

The best instructor and class!

Vanessa Hurt

My experience was great - 10/10! Very informative teacher and course.

Coco C.

Very knowledgeable instructor. Open to two-way dialogue.

Giovanni M.

Instructor was very knowledgeable and well spoken.

Tamika C.

Dawndee Crawford is a great instructor and was very helpful. I enjoyed this class content. It was the right amount of challenging. Great experience overall.

Jada Glenn

Great. The course was a big help. The instructor was very knowledgeable and friendly.

Michael P.

I left this course with more information on things that I didn't realize I needed to know, and the instructor did a great Job of helping me to understand. I really enjoyed how she made everything a conversation and talked through the situations to help you understand.

Melvin D.

Ms. Johnson's HR background aided in communicating requirements and fine points for the different areas of the course. I spoke with multiple participants, and we all picked up valuable information.

Brian W.

This course should be MANDATORY at least once within the 10 years before projected retirement. I learned so much here that I couldn't find on my own.

Joanne Andrys

This is my first time attending a retirement seminar. I learned a lot!

Laura M.

You want to find out what you didn't know about retirement? Attend this class. The instructor did an outstanding job, adding much more than the student guide and slides had.

Hollis Sizemore

I would say that the amount of material that was presented was very helpful for someone who is about to retire. I was glad that I was able to take this class. I learned things that I didn't know and was glad to know prior to my retirement. The instructor was great. She had answers to all the questions that were asked of her.

Tamera A.

The instructor was very knowledgeable on all subject matter. Very pleasant to listen to and attentive to our questions.

Mark E.

Highly recommend this class for those who are three years and out from retirement. The class met all my needs and answered all my questions. Very Knowledgeable instructor.

Scott Elsass

Gathered a ton of useful and applicable information! Don't retire without attending this course! The instructor was on topic, informative, and VERY patient with bloviating students.

Mark Webster

GREAT! I think everyone should take this course. Mrs. Johnson was a fountain of information and controlled the classroom well to keep us on track.

Eddie J.

A lot of material covered in a short time. Very informative instructor and willing to answer any questions.

Peter N.

The content was excellent. Mr. Bynum was an incredibly personable and knowledgeable presenter.

Lori C.

This was an excellent learning experience for me, covering a broad range of categories that Administrative Officers deal with. The content was very valuable for me, as a new Administrative Officer. I can utilize some of the tools, like the focus funnel, to help manage my tasks and time.

Ryan M.

Overall, great experience. The instructor was great and understanding.

Neha D.

Great experience. I learned new things about wages.

Ebony W.

Mr. Bynum was a great instructor. He was very attentive and made sure he answered every question.

Linda Jordan

I feel so much more confident about retiring since taking this course. I highly recommend it!

Bambina Merriman

I got more than I expected from the class, and I enjoyed Ms. Carol as my teacher. I look forward to utilizing what I learned in the next chapter of my career.

Vickey Burton

Instructor was organized, professional, and helpful. I enjoyed the class.

Teresa S.

Excellent course. The instructor was wonderful, knowledgeable, and kind.

Sharon C.

Mr. Criscuolo was very pleasant and knowledgeable instructor in the course. I enjoyed being in the class over the two day time period. He made the class very engaging and fun to be in. I would attend another class Mr. Criscuolo teaches in future.

LoGin W.

The Administrative Officer/Executive Assistant training offered by Graduate School USA is a must for all people in this field! Excellent opportunity to learn more about what your roles and responsibilities are.

Jerry Neal

I thought I knew everything and turns out there was still more to learn. Highly recommend! Sue was flexible, understanding and had answers to all questions asked.

Khadija Walker

Know what you need to know for retirement! This class helped me understand the process and parts of retiring as a federal employee.

Lisa Stokes

Excellent instructor, I appreciate the organization and thoroughness of the presentation. She provides a lot of information on how to get information in the future as well as providing an excellent handbook that I can use to plan my retirement.

Cathy L.

It was nice to have the prospective of someone with such immense experience and pride in the position. It gave me a sense that the work I do is valuable.

Michele P.

Impressive instructor! Appreciated learning through his shared experiences. The activities were worthwhile. Great class. Changed my outlook on the AO role. Gave direction on further education.

Tabitha W.