Civil Service History 101: How Key Reforms Shaped Federal Position Classification

Uncover the federal HR history behind classification milestones like the Pendleton Act, the origin of the General Schedule, and the Civil Service Reform Act.

Federal job classification is more than an administrative task; it is the framework that ensures fairness, consistency, and merit in how government positions are defined and compensated. From the Pendleton Act’s introduction of merit-based hiring to today’s Factor Evaluation System and pay banding initiatives, the classification system has continually evolved to meet the needs of a modern federal workforce.

Modern HR specialists build upon more than a century of reform that shaped how the federal workforce is organized, evaluated, and compensated. By understanding the history of classification, from its merit-based beginnings to today’s adaptable systems—HR professionals can better interpret policy, promote equity, and strengthen the integrity of federal hiring and pay practices.

This lesson is a preview from Graduate School USA's Basic Position Classification course.

Federal HR professionals deal with position classification every day, from assigning job series, determining grades, and ensuring employees are paid fairly for the work they perform. But have you ever wondered how this system came to be? Understanding the journey of federal position classification helps explain why current practices exist, and it’s far more than a dry history lesson. The story of classification is one of reform, innovation, and the constant search for fairness in managing a growing government workforce. This article takes a conversational look at key milestones, from the Civil Service reforms of the 1880s through the major Classification Acts of the 20th century, to the introduction of the Factor Evaluation System and beyond, and explores how each change shaped the system we use today.

Position classification, in essence, is the process of grouping similar jobs into categories and evaluating their duties and responsibilities to determine appropriate compensation. Over time, the federal government developed several frameworks for this purpose. Most white-collar roles fall under the General Schedule (GS) pay system, which uses either the Factor Evaluation System (FES) or a narrative method to evaluate positions. Trades and labor jobs are classified under the Federal Wage System (FWS) using a job-grading approach. In some agencies, such as demonstration projects or those exempt from Title 5, pay banding or other alternative systems are used. These approaches evolved gradually; each was born from earlier reforms that responded to the workforce needs of their time.

The Pendleton Act of 1883: Beginning of Merit-Based Classification

Before 1883, federal jobs were often awarded through the “spoils system,” which relied heavily on political patronage. The Pendleton Civil Service Reform Act of 1883 transformed that system by establishing a merit-based civil service. It created the federal civil service as we know it, where hiring and promotion were based on competitive exams and qualifications rather than political connections.

The Pendleton Act also introduced the idea that government jobs should be grouped into classes based on their duties and filled by candidates ranked highest in those examinations. Initially, the law applied only to a small portion of the federal workforce, primarily in Washington, D.C., but it laid the groundwork for treating positions with comparable duties as part of the same system. The merit principle, jobs earned by what you know, not who you know, became the cornerstone of all future HR and classification practices.

For HR practitioners today, Pendleton’s legacy is clear: fairness and order in hiring. It established that people in similar roles should meet similar standards, a principle that naturally evolved into classifying jobs by type and level so that hiring and pay could be managed objectively.

The Classification Act of 1923: The First Nationwide Job-Grading System

By the early 1920s, the federal government had grown enormously after World War I. New agencies and thousands of employees created an urgent need for consistency in classifying and paying positions. The Classification Act of 1923 was the first law to create a comprehensive system for grouping federal jobs into categories and grades, introducing a structured hierarchy that served as the foundation for today’s occupational families and grade levels.

The Act organized federal positions into services and grades, early versions of what later became occupational series and levels of responsibility. For example, the “CAF” (clerical, administrative, and fiscal) service included multiple levels (CAF-1, CAF-2, CAF-3, etc.), each tied to specific duties and salary ranges. This standardization ensured that employees performing similar work in different agencies were paid equitably.

The 1923 Act also introduced early elements of performance-based advancement. Since general pay increases were uncommon, employees earned higher pay through promotions tied to performance ratings. This connection between merit and compensation laid the groundwork for the performance management and promotion systems used today.

Its legacy endures in the General Schedule and other modern pay systems, all of which reflect the 1923 Act’s central idea: consistency, fairness, and equity across federal service.

The Classification Act of 1949: The Birth of the General Schedule

After World War II, the size and complexity of the federal workforce demanded a more unified system. The Classification Act of 1949 established the General Schedule (GS), creating 15 grades that remain the standard for federal white-collar positions. Each grade represented increasing levels of difficulty, responsibility, and required qualifications.

The law required the Civil Service Commission (now OPM) to publish official position classification standards, narrative guides that defined the levels of work within each occupation. These standards became the tools for determining the correct grade of a position. Over time, many were updated to the point-based Factor Evaluation System, while others remain narrative.

The 1949 Act also recognized that trades, crafts, and labor jobs required a different approach. Its framework eventually led to the establishment of the Federal Wage System (FWS) in 1972, ensuring consistent job grading for wage-grade employees across agencies.

By the end of the 1940s, the federal classification architecture we still rely on today was firmly in place: the GS schedule for white-collar positions, the wage-grade system for trades, and formalized classification standards to guide both.

The Factor Evaluation System (1976): Modernizing Job Classification

As specialized and technical jobs increased in the 1970s, the federal government introduced the Factor Evaluation System (FES) to bring greater precision and objectivity to classification. Adopted in 1976, FES is a point-factor evaluation method that breaks each job into nine standard factors, including Knowledge Required, Supervisory Controls, Complexity, and Scope and Effect. Each factor has defined levels with assigned point values, and the total score determines the grade.

This quantitative approach made it easier for classifiers to produce consistent, defensible results. Today, many major occupational series, such as Human Resources Specialists (GS-0201) and IT Specialists (GS-2210), are evaluated using FES. Roughly one-third of GS occupations still use narrative standards, meaning classifiers must be skilled in both systems.

FES represented a major step forward, showing that as work evolves, the classification system can evolve with it, balancing consistency and adaptability.

The Civil Service Reform Act of 1978: Flexibility and Innovation

By the late 1970s, the federal workforce had become increasingly knowledge-based and competitive with the private sector. The Civil Service Reform Act (CSRA) of 1978 modernized many aspects of HR, including classification. It authorized demonstration projects to test new approaches to pay, performance, and classification, introducing ideas like pay banding, broader career levels, and flexible pay systems.

Some of these experimental systems became permanent within agencies such as the FAA and the Department of Defense, paving the way for models like AcqDemo. The 1978 reforms reinforced the idea that classification systems must be flexible enough to adapt to changing mission and workforce needs.

Why This History Matters

It’s one thing to know the technical rules of classification; it’s another to understand why those rules exist. Each reform in this history was designed to make government service more fair, logical, and adaptable to the times.

  • Merit and Fairness: The Pendleton Act introduced the merit principle; positions, not people, are classified and filled through fair competition.
  • Standardization and Equity: The 1923 and 1949 Acts established consistent grade structures and pay systems across agencies.
  • Structured Flexibility: The 1976 introduction of FES brought precision to classification, allowing for clear evaluation and comparability.
  • Adaptability and Improvement: The 1978 reforms encouraged experimentation, ensuring classification continues to evolve.

Classification is the foundation for every other HR function, recruitment, compensation, and performance management all depend on it. Understanding this history helps HR professionals apply the system effectively, explain it clearly, and continue its tradition of fairness and transparency.

The history of federal position classification is a story of steady progress. Each reform responded to the challenges of its era and strengthened the merit-based system we depend on today. By understanding where the system came from, HR practitioners can better honor its intent and guide its continued evolution.

Trina Petty

Trina Freeland Petty retired from the Federal Deposit Insurance Corporation, Office of Inspector General in September 2020 where she served as the Deputy Assistant Inspector General for Management/Director of Human Resources. Her professional experience includes a long career in the various operational areas of human resources management, business and financial management, strategic planning, training and development and serving as a leader for different opportunities for career development opportunities. Through her strong commitment to sharing her knowledge, Trina has served as a mentor and leader to many who have crossed her path.

As a former civil servant, Trina wanted to share her knowledge with others, so she began her next chapter in her book of life working at the Graduate School US in September 2023. She teaches students on a virtual training platform, in-person, and in a hybrid setting in areas of human resources. Her expertise is in Position Classification, and she teaches both basic and advanced workshops on the subject.

Trina also served in the United States Army National Guard in (the former name) Personnel Operations for 6 years. She earned her Bachelor of Science (BS) Degree in Industrial Psychology from Hampton University and her Master of Science (MS) in Management with a Human Resources Concentration from the former University of Maryland University College (UMUC).

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