Understanding Critical Thinking as a Process

Understanding Critical Thinking as a Process

Critical thinking is not about quick answers—it’s about careful reasoning. It’s the process of slowing down, asking questions, and building conclusions that hold up under scrutiny. In Clear Expression Through Critical Thought, Module 1 explores how structured, step-by-step thinking leads to sound, well-supported decisions in any field.

The Six Steps of Critical Thinking

The course breaks the process into six clear steps that apply to any challenge or workplace situation:

  1. Identify: Recognize a problem or question that needs to be addressed.

  2. Research: Gather relevant information and data.

  3. Analyze: Break information into parts and look for connections.

  4. Infer and Conclude: Form logical conclusions or hypotheses from the evidence.

  5. Evaluate: Check whether your conclusion is supported by solid reasoning.

  6. Explain: Communicate your reasoning clearly so others can understand it.

These steps are meant to be iterative—each one builds on the last, ensuring decisions are informed and defensible.

Critical Thinking in Action

The course includes case studies showing how these steps work in real-world scenarios. Whether it’s a public relations crisis, a scientific study, or conflict resolution, the process remains consistent: assess, analyze, conclude, act, and evaluate results.

One example involves Dr. Lee, a public health official managing an outbreak. She identifies the issue, gathers hospital data, tests hypotheses about contamination, and communicates clear solutions to the public. Her systematic thinking helps contain the crisis and improve future response planning.

Critical thinking empowers professionals to stay calm under pressure, avoid assumptions, and make choices that stand up to review.

photo of Heather Murphy Capps

Heather Murphy Capps

Heather is an instructor and program manager at Graduate School USA, where she has served since 2008, teaching in the areas of Leadership and Management while also developing course content for the Center for Leadership and Management. An education and media professional with more than 30 years of experience, she brings a diverse background in teaching, professional skills training, broadcast journalism, and public relations.

Her education career began with a teaching stint in a Western Kenya high school. After returning to the United States, she earned a Master’s degree in journalism and built a dual-track career as a television and radio journalist while teaching high school and university students in writing, politics, and journalism.

In the early 2000s, Heather stepped away from her news career to serve as Press Secretary to the Mayor of Jacksonville and as the Special Projects Director for the Jacksonville Super Bowl Host Committee. In these roles, she led major public relations and media outreach initiatives to elevate the city’s visibility, strengthen its public image, and enhance hospitality efforts in advance of Super Bowl XXXIX.

Heather holds a bachelor’s degree in political science from Bryn Mawr College and a Master of Science in journalism from Boston University.

More articles by Heather Murphy Capps