This certificate program is designed for professionals seeking to develop strong change management capabilities. It consists of courses that focus on leading organizational change, managing resistance, strategic communication, and adaptive leadership skills. Through these courses, participants will learn to plan and implement change initiatives, overcome employee resistance, communicate strategically with stakeholders, and lead teams through transitions in the federal workplace. All courses provide practical strategies for driving positive change within government organizations.
This is the recommended order, but some courses may be taken in a different order.
Unit 1 1 Day
Learn how to manage change effectively in the workplace by applying a structured framework and recognizing emotional, behavioral, and cultural responses. This course provides leaders with tools to facilitate smoother transitions and achieve desired outcomes.
Unit 2 1 Day
Ideal for senior leaders, this one-day advanced seminar builds expertise in designing, guiding, and evaluating strategic organizational change initiatives. Participants learn how to plan and manage transitions across mission-critical operations.
Unit 3 1 Day
Ideal for managers and supervisors facing workplace shifts, the one‑day session teaches how to help teams experience and embrace change. Participants explore the stages and emotional reactions to change and develop coaching strategies to support individuals and groups through transitions.
Unit 4 2 Days
Learn how to connect with people, build rapport, and bridge cultural and generational gaps to enhance leadership effectiveness. This course focuses on emotional intelligence, conflict resolution, and strategies for achieving consensus and driving results.
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this certificate program Live Online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
At Graduate School USA, you’ll learn in small groups and receive personalized attention.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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