Managing Employee Conduct and Performance Course
- IDLABR7011
- Weekdays only
- 2 Days
- Open to beginners
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Our courses provide supervisors and managers with extensive overview of the HR functions in which they must operate each day.
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Learn the fundamental principles and policies governing federal employee rights and responsibilities, including performance management, discipline, and leave issues.
Master the principles of federal position classification, including interpreting standards, preparing descriptions, and managing classifications effectively.
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance.
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Learn about the various types of sexual harassment and the kinds of behavior that may be interpreted as sexual harassment in the workplace. Recognize your role in preventing sexual harassment and your responsibilities when sexual harassment complaints are raised.
Develop the skills to evaluate, track, and improve employee performance in alignment with federal performance management systems.
Use AI tools to analyze, draft, refine, and verify federal position classification work while applying human judgment, ethical safeguards, and OPM compliance standards throughout the process.
Create a personalized Claude workflow that helps you produce faster, clearer, and more consistent HR documents, programs, and communications across the full employee lifecycle.
Artificial intelligence is reshaping how government supervisors and HR professionals set expectations, measure outcomes, and recognize employees. This 4-hour interactive training gives federal staff practical, responsible ways to bring AI into every stage of the performance cycle, grounded in real government examples and current OPM guidance.
Participants will analyze real-world case studies, engage in executive-level discussions, and develop action plans for aligning talent, technology, and mission outcomes. The course emphasizes actionable strategies to foster an adaptable, future-ready workforce and sustain public trust in the age of intelligent automation.
Learn to use AI confidently in federal HR work to improve classification, hiring, and employee development while applying sound judgment to ensure fairness, accuracy, and compliance.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs. Their feedback highlights how Graduate School USA training has advanced their skills, supported their agencies’ missions, and fostered long-term professional growth.
Ms. Carla was extremely knowledgeable and professional. She provided consistent instruction and feedback in a manner that was clear and corrective, but mindful and supportive for the supervisors with various levels of experience. Course was long but valuable. I enjoyed the discussions and activities with others from various agencies and with varied levels of experience. My organization often sends new superiors to this course and I'm happy to say that I will recommend that we continue with this course.
Afrika H.
I found the course content was easy to follow. The instructor was also very knowledgeable and kept the classroom engaged in discussions.
Natasha G.
Taking this class was such a great experience! Even though there were only two of us, the small group setting made the lessons feel personal and engaging. Our instructor made every session fun with their sense of humor and down-to-earth approach, making the material easier to understand and really enjoyable to learn. They were relatable, approachable, and lightened the class atmosphere while ensuring we walked away with fundamental knowledge and skills. The in-person experience was absolutely worth it, and I’d highly recommend this instructor to anyone looking for both learning and laughter.
Ines Hungria
Dr. Frazier was interactive and entertaining on a challenging subject. He encouraged questions, discussion, and role play to help the class address real-life situations. He used real life examples from his experiences to illustrate many of the topics and went beyond the materials when it will help address a question posed by the class.
Amanda F.
I have learned a lot that I can use in my role as a first-time supervisor. Instructor was good and knew the material. Had lots of stories to relate to the content.
Chelsea A.
I enjoyed the course and would definitely recommend it to my coworkers. Very informative, lots of information, great instructor.
Sandra McKenney
This is the 2nd course I've taken with Mr. Criscuolo, and I really enjoyed the overall experience. He creates a collaborative and welcoming virtual classroom environment and ensures that everyone participates equitably.
Nicholas H.
I feel as though I picked up a year's worth of management experience over these 5 days. It gave me a lot of confidence to get some of the answers right without any management experience. Bob is great. Very engaging. Very respectful of our time and our work/personal needs. The scenario-based format is excellent. As a new manager, it was great to think through the many scenarios.
Franklin J.
Great subject matter. I am passionate about the topic of HR. Bob showed deep knowledge of the rules and regulations that govern the topics of this course.
Kerri Clay
My experience in the Introduction to Supervision course was exceptional! The small class size provided the opportunity for detailed discussions, personalized guidance, and ample chances to ask questions. The interactive activities, particularly the role plays, were invaluable in helping me practice the concepts and build confidence in my leadership abilities. I am especially grateful to Mrs. Collins for her dedication throughout the week, ensuring every participant fully understood all the concepts.
Helen Zeraye
Student rating for Human Resources for Supervisors and Managers Training: 4.7 stars by 485 students
Great content! Enjoyed all of the discussions.
The content used for this course was very well organized and Mrs. Adrianna navigated both slides well.
I will share some of this knowledge and encourage other supervisors to look into this course for their professional benefit.
One of the better virtual trainings I've taken. Others have overemphasized slide deck material and defining terms. While there was still some time spent on definitions, this was more appropriately weighted to providing useful frameworks for approaching challenges and towards spending time in breakout discussions. At 13 participants, it was the right size for being small enough that we all got to know each other and have space to participate while also being large enough to hear from many different perspectives and experiences.
Would recommend this course.
Great Course - Highly recommended!!
I very much enjoyed the many breakout sessions we did throughout the week. It kept us engaged and I really enjoyed hearing others' perspectives and everyone brought valuable experiences and thoughts to share. It helped us all think through the various scenarios.
Very natural presentation style, shows wisdom and experience.
Instructor was very knowledgeable about the content and managed the class well.
Pam is great!
I would definitely recommend this class.
I really enjoyed the class. Very informative and class was a good pace. I learned a lot in those 2 days. Instructor was stellar! Would recommend to my coworkers.
Instructor was well-articulated and thoughtful regarding the course material and delivery.
Very knowledgeable instructor, clear and had great delivery.
The instructor was great.
Great class!!
Scenarios were appropriate.
Carla was great. She speaks clearly, had clear understanding of everything, walked us thru different situations.
The instructor was great and the course material was excellent as well. I appreciate the real world examples provided by the instructor, related news articles, and videos that were shown.
Very knowledgeable, engaging, taught with clarity. Great instructor.
The instructor was very knowledgeable and very engaging. I learned a lot of new things about FMLA and the rules and laws.
I would recommend this class to others.
I appreciate the experience the instructor was able to share from, and how she was able to ask questions to get us to think, and to encourage conversation and more learning.
Carol led the class as a facilitator rather than a lecturer. She actively solicited input from the group, encouraged meaningful discussion and peer-to-peer conversation, and effectively guided us through the various learning outcomes. Well done!
Incredible! The instructor was engaging and made the content easy to digest. Being new to the agency, I have been through many courses, and this was by far the best experience I have had. Incredibly grateful to learn from such an experienced HR professional and hope to have her for future courses.
Showing 25 of 71 reviews
Attend courses in-person in Washington, DC or live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
All times are listed in Eastern Time unless otherwise specified.
| Course, dates, and times | Price and duration | Description | Registration |
|---|---|---|---|
| October 2026 | |||
|
October 26–30
Monday to Friday
9am–4:30pm
|
$1,849
5 Days
|
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management. |
|
| November 2026 | |||
|
November 19–20
Thursday to Friday
9am–4:30pm
|
$1,049
2 Days
|
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance. |
|
| December 2026 | |||
|
December 7–11
Monday to Friday
9am–4:30pm
|
$1,849
5 Days
|
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management. |
|
| January 2027 | |||
|
January 25–26
Monday to Tuesday
9am–4:30pm
|
$1,049
2 Days
|
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance. |
|
| February 2027 | |||
|
February 1–5
Monday to Friday
9am–4:30pm
|
$1,849
5 Days
|
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management. |
|
Showing 5 of 19 courses