Managing Employee Conduct and Performance Course
- IDLABR7011
- Weekdays only
- 2 Days
- Open to beginners
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Our courses provide supervisors and managers with extensive overview of the HR functions in which they must operate each day.
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Learn the fundamental principles and policies governing federal employee rights and responsibilities, including performance management, discipline, and leave issues.
Master the principles of federal position classification, including interpreting standards, preparing descriptions, and managing classifications effectively.
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance.
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Learn about the various types of sexual harassment and the kinds of behavior that may be interpreted as sexual harassment in the workplace. Recognize your role in preventing sexual harassment and your responsibilities when sexual harassment complaints are raised.
Develop the skills to evaluate, track, and improve employee performance in alignment with federal performance management systems.
Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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Our alumni consistently commend the expertise of our instructors and the real-world relevance of our programs. Their feedback highlights how Graduate School USA training has advanced their skills, supported their agencies’ missions, and fostered long-term professional growth.
My experience in the Introduction to Supervision course was exceptional! The small class size provided the opportunity for detailed discussions, personalized guidance, and ample chances to ask questions. The interactive activities, particularly the role plays, were invaluable in helping me practice the concepts and build confidence in my leadership abilities. I am especially grateful to Mrs. Collins for her dedication throughout the week, ensuring every participant fully understood all the concepts.
Helen Zeraye
Carol is a great instructor. She is knowledgeable and engaging. I've taken the introductory supervision course several times over the years due to the OPM requirement and the leadership philosophies of my various agencies. This is one of the better sessions.
Brendan C.
The instructor was great and moved at a great pace while allowing everyone to share and participate. The vibe was welcoming and professional. I enjoyed the thought-provoking exercises. The small group class size was also a bonus, as I don't think the class would have produced the same level of personalized learning with a larger group.
India R.
I liked the course, and I found value in the information presented. Ms. Carol McCreary-Maddox gave me some tips to consider and put in practice. She is a great instructor! Her delivery of the information kept the class engaged. She offered different perspectives that expanded my thinking and approach to supervision.
Samantha Walkes
The instructor was full of information and detail. Really appreciated all the additional insight on the coursework, specific cases, and willingness to answer questions.
Andrea R.
Daniel was a gem and a great instructor! This class is well worth the investment of your time as a new supervisor/manager. By weeks end, you will have a tool chest of resources to help you be successful.
Tara Bullock
I highly recommend this course to any supervisor or manager seeking to strengthen their HR knowledge, leadership skills, and workplace effectiveness. The class content was highly engaging, and the materials were very informative and easy to follow. It was such a pleasure to have Dan as an Instructor. Dan was very knowledgeable and provided great feedback throughout the training. Overall, I thoroughly enjoyed the Human Resources Management for Supervisors and Managers course. The scenarios, breakout sessions, and opportunities to engage with different colleagues each day really made for an engaging and impactful learning experience. The lessons I've learned throughout the training will help strengthen my leadership perspective and management approach.
Vanessa Morgan
I took on this program after losing HR Specialist during the Workforce Reshaping initiative. I had little to no knowledge of the program. Anna was able to teach me the FMLA programs and no I feel confident in my new assignments
Tanya Holt
Anna was a great instructor and very knowledgeable. I enjoyed her instructions which were clear and concise.
Erika Johnson
Ms. Carla was extremely knowledgeable and professional. She provided consistent instruction and feedback in a manner that was clear and corrective, but mindful and supportive for the supervisors with various levels of experience. Course was long but valuable. I enjoyed the discussions and activities with others from various agencies and with varied levels of experience. My organization often sends new superiors to this course and I'm happy to say that I will recommend that we continue with this course.
Afrika H.
Great subject matter. I am passionate about the topic of HR. Bob showed deep knowledge of the rules and regulations that govern the topics of this course.
Kerri Clay
I feel as though I picked up a year's worth of management experience over these 5 days. It gave me a lot of confidence to get some of the answers right without any management experience. Bob is great. Very engaging. Very respectful of our time and our work/personal needs. The scenario-based format is excellent. As a new manager, it was great to think through the many scenarios.
Franklin J.
This is the 2nd course I've taken with Mr. Criscuolo, and I really enjoyed the overall experience. He creates a collaborative and welcoming virtual classroom environment and ensures that everyone participates equitably.
Nicholas H.
I enjoyed the course and would definitely recommend it to my coworkers. Very informative, lots of information, great instructor.
Sandra McKenney
I have learned a lot that I can use in my role as a first-time supervisor. Instructor was good and knew the material. Had lots of stories to relate to the content.
Chelsea A.
Dr. Frazier was interactive and entertaining on a challenging subject. He encouraged questions, discussion, and role play to help the class address real-life situations. He used real life examples from his experiences to illustrate many of the topics and went beyond the materials when it will help address a question posed by the class.
Amanda F.
Taking this class was such a great experience! Even though there were only two of us, the small group setting made the lessons feel personal and engaging. Our instructor made every session fun with their sense of humor and down-to-earth approach, making the material easier to understand and really enjoyable to learn. They were relatable, approachable, and lightened the class atmosphere while ensuring we walked away with fundamental knowledge and skills. The in-person experience was absolutely worth it, and I’d highly recommend this instructor to anyone looking for both learning and laughter.
Ines Hungria
I found the course content was easy to follow. The instructor was also very knowledgeable and kept the classroom engaged in discussions.
Natasha G.
Our Human Resources for Supervisors and Managers Training are rated 4.7 stars by 107 students
The instructor was great and moved at a great pace while allowing everyone to share and participate. The vibe was welcoming and professional. I enjoyed the thought-provoking exercises. The small group class size was also a bonus, as I don't think the class would have produced the same level of personalized learning with a larger group.
Carol is a great instructor. She is knowledgeable and engaging. I've taken the introductory supervision course several times over the years due to the OPM requirement and the leadership philosophies of my various agencies. This is one of the better sessions.
I liked the course, and I found value in the information presented. Ms. Carol McCreary-Maddox gave me some tips to consider and put in practice. She is a great instructor! Her delivery of the information kept the class engaged. She offered different perspectives that expanded my thinking and approach to supervision.
The instructor was full of information and detail. Really appreciated all the additional insight on the coursework, specific cases, and willingness to answer questions.
Daniel was a gem and a great instructor! This class is well worth the investment of your time as a new supervisor/manager. By weeks end, you will have a tool chest of resources to help you be successful.
I highly recommend this course to any supervisor or manager seeking to strengthen their HR knowledge, leadership skills, and workplace effectiveness. The class content was highly engaging, and the materials were very informative and easy to follow. It was such a pleasure to have Dan as an Instructor. Dan was very knowledgeable and provided great feedback throughout the training. Overall, I thoroughly enjoyed the Human Resources Management for Supervisors and Managers course. The scenarios, breakout sessions, and opportunities to engage with different colleagues each day really made for an engaging and impactful learning experience. The lessons I've learned throughout the training will help strengthen my leadership perspective and management approach.
I took on this program after losing HR Specialist during the Workforce Reshaping initiative. I had little to no knowledge of the program. Anna was able to teach me the FMLA programs and no I feel confident in my new assignments
Anna was a great instructor and very knowledgeable. I enjoyed her instructions which were clear and concise.
My experience in the Introduction to Supervision course was exceptional! The small class size provided the opportunity for detailed discussions, personalized guidance, and ample chances to ask questions. The interactive activities, particularly the role plays, were invaluable in helping me practice the concepts and build confidence in my leadership abilities. I am especially grateful to Mrs. Collins for her dedication throughout the week, ensuring every participant fully understood all the concepts.
I enjoyed the course and would definitely recommend it to my coworkers. Very informative, lots of information, great instructor.
This is the 2nd course I've taken with Mr. Criscuolo, and I really enjoyed the overall experience. He creates a collaborative and welcoming virtual classroom environment and ensures that everyone participates equitably.
I feel as though I picked up a year's worth of management experience over these 5 days. It gave me a lot of confidence to get some of the answers right without any management experience. Bob is great. Very engaging. Very respectful of our time and our work/personal needs. The scenario-based format is excellent. As a new manager, it was great to think through the many scenarios.
Great subject matter. I am passionate about the topic of HR. Bob showed deep knowledge of the rules and regulations that govern the topics of this course.
I have learned a lot that I can use in my role as a first-time supervisor. Instructor was good and knew the material. Had lots of stories to relate to the content.
Taking this class was such a great experience! Even though there were only two of us, the small group setting made the lessons feel personal and engaging. Our instructor made every session fun with their sense of humor and down-to-earth approach, making the material easier to understand and really enjoyable to learn. They were relatable, approachable, and lightened the class atmosphere while ensuring we walked away with fundamental knowledge and skills. The in-person experience was absolutely worth it, and I’d highly recommend this instructor to anyone looking for both learning and laughter.
Dr. Frazier was interactive and entertaining on a challenging subject. He encouraged questions, discussion, and role play to help the class address real-life situations. He used real life examples from his experiences to illustrate many of the topics and went beyond the materials when it will help address a question posed by the class.
I found the course content was easy to follow. The instructor was also very knowledgeable and kept the classroom engaged in discussions.
Ms. Carla was extremely knowledgeable and professional. She provided consistent instruction and feedback in a manner that was clear and corrective, but mindful and supportive for the supervisors with various levels of experience. Course was long but valuable. I enjoyed the discussions and activities with others from various agencies and with varied levels of experience. My organization often sends new superiors to this course and I'm happy to say that I will recommend that we continue with this course.
Showing 18 of 18 reviews
Attend courses in-person in Washington, DC or live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
Get face-to-face interaction with an instructor and other students when you learn at our DC campus. Courses are hands-on with a computer and software provided.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
All times are listed in Eastern Time unless otherwise specified.
| March 2026 | |||
|---|---|---|---|
|
March 17–18
Tuesday to Wednesday
9–4:30pm
|
$1,049
2 Days
|
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance. |
|
|
March 23–27
Monday to Friday
9–4:30pm
|
$1,849
5 Days
|
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management. |
|
| April 2026 | |||
|
April 13–17
Monday to Friday
9–4:30pm
|
$1,849
5 Days
|
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management. |
|
| May 2026 | |||
|
May 5–6
Tuesday to Wednesday
9–4:30pm
|
$1,049
2 Days
|
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance. |
|
|
May 18–22
Monday to Friday
9–4:30pm
|
$1,849
5 Days
|
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management. |
|
Showing 5 of 11 courses