Supervisors and managers today are often tasked with leading a workforce they rarely see in person, including teleworkers, contractors, and remote team members. This course provides practical strategies for maintaining performance, communication, and accountability in a virtual environment. Participants will explore the requirements of the Telework Enhancement Act of 2010 (Public Law 111-292) and examine the challenges of implementing these standards in real-world settings. The curriculum highlights the commonalities between managing on-site and remote employees, offering techniques to bridge the gap between the two.
Through discussions, case examples, and curated resources, participants will gain tools to support effective virtual team management. Topics include contingency planning for situations where employees cannot access the office, methods for fostering collaboration, and ways to integrate agency-specific policies and collective bargaining agreements. By the end of the course, learners will be equipped to tailor strategies to their organization’s needs, implement a successful virtual workforce program, and access a selection of online tools to enhance ongoing management efforts.
Students should have prior experience working in team or organizational settings, familiarity with basic workplace communication and collaboration skills, and an understanding of professional conduct and cultural sensitivity in diverse environments.
Receive instruction from subject‑matter experts who bring proven government experience.
Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.
The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student
Directly addressing the day-to-day challenges of federal employees.
Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.
Attend this course Live Online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.
At Graduate School USA, you’ll learn in small groups and receive personalized attention.
Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.
Our instructors are industry experts and experienced educators, driven to help you succeed.
Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!
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Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.
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