Communication & Professional Skills Training Reviews & Testimonials

Student rating for Communication & Professional Skills Training: 4.7 stars by 1,082 students

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  • I enjoyed the class and learned skills that I can use for my professional and personal life.

  • Kelly G. Oct 7, 2026
    Managing Multiple Priorities Course

    Deborah Deichman was an amazing instructor with so much knowledge. It felt like she took professional and personal experiences and shaped the course share real and timely examples. Deborah made the course exciting and interesting.

  • Ericka Williams Oct 7, 2026
    Writing Essentials Course

    I came into the class not knowing what to expect but left with all sorts of knowledge.

  • The materials for the course were helpful and useful.

  • Carolyn B. Oct 1, 2026
    Writing Essentials Course

    Instructor Dan, from the start, came prepared to teach each enrollee/student. He provided a good student guidelines, and student handbook that was downloadable and available, before the class. The pre-course materials were made easily available via the Government Graduate School Portal. Dan opened the online course on time, and demonstrated a preparedness to teach, and that he did! He managed each topic efficiently, and with enthusiasm.

  • Lornah Ogola Sep 30, 2026
    Written Communication for Auditors Course

    I came in expecting hours and hours of boring writeup as writing is not my cup of tea. But the experience was fun and relatable; did well in all my exercises. The discussion times were my most favorite moments!

  • Tonya Jones Sep 30, 2026
    Writing Essentials Course

    I enjoyed the class! I was not expecting to find each module useful, but I did!

  • Michelle Marshall Sep 29, 2026
    Communicating for Results Course

    I think that this is one of the best courses that I have taken with the USA Graduate School. This course is priceless!

  • Excellent course experience overall. I enjoyed the course content, structure, and practical approach to stakeholder and communications management. Professor Young presented the material clearly and created an engaging learning environment. The course met my expectations and provided useful knowledge I can apply professionally. I would strongly consider Professor Young for future courses.

  • Great instructor, provides real life examples and aligns processes/tools utilized to detailed examples/explanations in practice

  • Excellent learning experience. The workbook, discussions, and practical exercises made the training engaging, relevant, and immediately applicable to my role. I highly recommend this class to anyone looking to grow professionally and lead from where they are.

  • Great experience.

  • Pamela B. Sep 26, 2026
    Federal Position Management Course

    Ms. Petty made the class interesting and engaging.

  • I enjoyed the class and it provided me with knowledge regarding leadership styles and DISC styles that I can explore further. I believe this will help me as a future supervisor. Thank you.

  • Brianna Poole Sep 25, 2026
    Leadership Skills for Non-Supervisors Course

    This course challenged me in ways I did not expect. Learning my most preferred and least preferred DISC styles has opened my eyes to ways I can grow in my professional career.

  • Andrea F. Sep 25, 2026
    Federal Position Management Course

    Engaging, knowledgeable, and adept at managing the class virtually. I would certainly take another course with Ms. Petty.

  • Ebony Werts Sep 25, 2026
    Federal Position Management Course

    Great class. Loved the individual time to work on assignments with breakout groups.

  • Tracy K. Sep 25, 2026
    Federal Position Management Course

    Student Guide was great.

  • Arthur Sharoyan Sep 25, 2026
    Leadership Skills for Non-Supervisors Course

    phenomenal instructor!

  • Myra Clendening Sep 25, 2026
    Federal Position Management Course

    Thank you! Class was very good!

  • Tomica Berry Sep 25, 2026
    Critical Thinking Course

    I learned the importance of probing situations for fact over option.

  • Silvy Abraham Sep 25, 2026
    Leadership Skills for Non-Supervisors Course

    I found this course very helpful and relevant to my role. It showed me that leadership is not limited to supervisors and that I can lead through accountability, communication, teamwork, and resilience. The real-life examples and practical exercises helped me understand how to apply these skills in my daily work.

  • Great class and classmates. listening to different experiences and perspectives was beneficial. Highly recommend this course!

  • Kelvin H. Sep 25, 2026
    Federal Position Management Course

    Trina Petty was extremely knowledgeable and presented this complex info in an easy to understand fashion! She's an amazing instructor and a huge asset to the Graduate School!!

  • Kimberly H. Sep 25, 2026
    Federal Position Management Course

    The instructor was absolutely assume!!! Very knowledgeable and patient with the students. Ms. Trina went above and beyond to ensure each student understood the material that was being presented.

  • Jenny O. Sep 25, 2026
    Federal Position Management Course

    This was a great class to take. It helped give a better understanding of position management.

  • Maria G. Sep 24, 2026
    Briefing Techniques Course

    Enthusiastic, knows the material, has great feedback.

  • Nancy J. Sep 24, 2026
    Customer Service Excellence Course

    She is a good course facilitator and obviously knows the material/topic. She speaks clearly and was easy to interact with.

  • Michael T. Sep 24, 2026
    Customer Service Excellence Course

    It was worth my time to attend and learn some great refresh tips and helpful points to use in my daily work.

  • Rita M. Sep 18, 2026
    Introduction to Supervision Course

    Great content! Enjoyed all of the discussions.

  • Arnice M. Sep 18, 2026
    Federal Human Resources Management for Supervisors and Managers Course

    The content used for this course was very well organized and Mrs. Adrianna navigated both slides well.

  • Marlon Jefferson Sep 18, 2026
    Federal Human Resources Management for Supervisors and Managers Course

    I will share some of this knowledge and encourage other supervisors to look into this course for their professional benefit.

  • Mac was very knowledgeable and gave very impactful examples to help lead our training. He is exceptionally well-spoken and an amazing teacher! I thoroughly enjoyed the activities given and his feedback to our discussions. I hope to have Mac again in the future!

  • Joy Namulondo Sep 18, 2026
    Leading Through Relationship-Building Course

    This class is loaded with relevant modules to relation building. I am so glad it was a 2-day class

  • Joy Namulondo Sep 18, 2026
    Speaking with Confidence Course

    Great class. I can now speak with more confidence than I thought I could

  • Diana F. Sep 18, 2026
    Introduction to Supervision Course

    One of the better virtual trainings I've taken. Others have overemphasized slide deck material and defining terms. While there was still some time spent on definitions, this was more appropriately weighted to providing useful frameworks for approaching challenges and towards spending time in breakout discussions. At 13 participants, it was the right size for being small enough that we all got to know each other and have space to participate while also being large enough to hear from many different perspectives and experiences.

  • Marin W. Sep 18, 2026
    Introduction to Supervision Course

    Would recommend this course.

  • Erickson M. Sep 18, 2026
    Introduction to Supervision Course

    Great Course - Highly recommended!!

  • Myles Martin Sep 18, 2026
    Introduction to Supervision Course

    I very much enjoyed the many breakout sessions we did throughout the week. It kept us engaged and I really enjoyed hearing others' perspectives and everyone brought valuable experiences and thoughts to share. It helped us all think through the various scenarios.

  • Nyree B. Sep 18, 2026
    Introduction to Supervision Course

    Very natural presentation style, shows wisdom and experience.

  • Joseph B. Sep 18, 2026
    Introduction to Supervision Course

    Instructor was very knowledgeable about the content and managed the class well.

  • Alexander Yerg Sep 18, 2026
    Introduction to Supervision Course

    Pam is great!

  • I learned more about critical thinking than I expected to, and I enjoyed the sessions.

  • He had a lot of energy and experience. I liked that he had easy to remember anecdotes to remember some of the important concepts. I liked that he did not read entirely from the slides and used real life examples.

  • This course provided practical tools and real-world examples that helped me see the bigger picture of my role. I gained a stronger understanding of how budgeting, performance, acquisitions, project management, leadership, and strategic thinking work together to support the organization’s mission. I’m leaving the course with knowledge and tools that I can immediately apply in my day-to-day work.

  • The practical stories helped with the understanding of the lesson. Her soft-spoken voice was very soothing

  • Great Class!

  • Overall, i had a very positive experience with the course. The training was informative, engaging, and relevant to my professional responsibilities. I gained practical knowledge and useful techniques that i can apply in my work.

  • Christine Viray Sep 17, 2026
    Interviewing Techniques for Auditors Course

    I felt like I had a good set of interviewing skills with the class, but I gained a lot from this class as it gave me the opportunity to hear multiple perspectives of how other fellow Auditors conducted their auditee interviews and the practice sessions helped as well. Kudos to the instructor.

  • I liked the slides especially because I could easily just edit the class material right there with my notes.

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