Class was informative and cleared up several questions I had as well as corrected some errors that I have made in the past.
An exceptional course that immediately sharpens your logic. The real-world case studies perfectly demonstrate how to strip away assumptions and communicate with absolute clarity.
Heather was fantastic and knowledgeable on the topic areas. She made this course despite the time zones enjoyable and overall good course. The class content is very useful and I will definitely use this to further critical think and challenge, make decisions in my workplace. Gives an organized way to put ideas on paper, that is clear with evidence based backing.
Taking this class with Mr. White was a rewarding experience that significantly strengthened my understanding of what effective communication looks like in real world. His dedication to student success is clear, and I would gladly take another course with them in the future!
Fabulous!
As an overall experience, this training met its mission. There was great coverage of the negotiation process wholly, even more than I anticipated. Additionally, the training format allowed me to step outside my comfort zone focusing on real-life practice scenarios which was done in an engaging way.
Great experience; the class should be a mandatory for employees.
I will use what I learned in this course immediately at my current job. Again, the class writing project was so helpful that I am using it for an important persuasive writing memo
Overall, I absolutely learned something.
The instructor was great and the course material was excellent as well. I appreciate the real world examples provided by the instructor, related news articles, and videos that were shown.
Instructor was great! I liked the mix of individual and small group activities.
The content of the class was very useful. I will be able to apply to the things learned immediately in my work and personal writing. I will also pass on some of the tools to others in the workplace as I believe it would be helpful.
Overall, this course is useful for people who would like to improve their writing skills
Loved learning about a subject I had been avoiding for such a long time. I feel confident in using what I learned in everyday life.
Heather was great!
Heather did an excellent job teaching the Writing Government Technical Documents course. She communicated clearly, kept the energy up and kept us active and engaged the whole time.
Bascom kept his enthusiasm strong despite two full virtual days and our participation waning as each day went on. He adapted his teaching style appropriately to match our level of energy as the course went on.
Instructor was very knowledgeable, articulate, definitely qualified. Also, passionate about the subject.
Instructor was clear and well spoken.
I learned a lot about leadership and some of the key knowledge and tools we can use to become better leaders. Interacting and hearing the views of my peers was a highlight of the course. The DISC method is key to interacting with peers and managers.
Useful and relevant information.
Well spoken and brought great insight to the various topics covered in the course. Examples were relevant and thought provoking. I especially liked that he didn't shy away from some of the more sensitive topics that happened to be relevant to a given topic.
Not too much and not too little. Just right! Has good resources linked in participant guide.
Maximized participation in efforts of getting others engaged. I hope to attend more GSUSA courses in the future.
10 out of 10, Would take a class with Ms. Carol again and again.
I highly recommend this course for those in the role or aspiring to be an Administrative Officer/Executive Assistant. The 3-days went by quickly, as the information is essential to being a successful AO/EA.
I highly recommend this course for those in the role or aspiring to be an Administrative Officer/Executive Assistant. The 3-days went by quickly, as the information is essential to being a successful AO/EA.
The content was excellent and gave me a new perspective on my role. I learned quite a bit. It was very enlightening.
This was my first time taking an online GSA Grad course, so now my concerns about online learning have been resolved as a result of my experience with this course.
Instructor was engaging, made sure there was participation from all.
This was a superior training about real-life principles of how to better support your team and be a more productive team-member.
Instructor was very knowledgeable and pleasant demeanor.
Overall, my experience was excellent. the training was informative and practical. I gained a better understanding of DISC styles, how they influence communication and leadership and how I can use this awareness to better develop and support others.
I liked the incorporation of the YouTube videos to create a break in the lecture. That was helpful. It is also clear he has a lot of experience and was able to incorporate his own experiences. I also like being in rooms with different people and getting different perspectives.
Instructor was very open and welcomed questions.
The instructor (Anna Valdez) was knowledgeable, professional, and easy to understand. She created a positive learning environment, explained the materials clearly, and was always willing to answer questions. Overall, I had a positive experience with this course.
Great learning experience over all! Nothing to complain about.
Very knowledgeable and helpful, Every Module was explained in way to understand, learn and practice .
Dan was absolutely wonderful. He did a great job teaching the essentials of writing course. I had a great experience taking this course.
SO impressed with Dan. He is warm, encouraging, patient and KNOWLEDGABLE. He exceeded my expectations. Thanks, Dan.
Expression through critical thought is next level!
Thanks for everything!
You will get out of it, what you put in it! Knowledge is Power...!
Heather took time to ensure we understood the information.
Ms. Heather Murphy-Capps is always a great instructor, I very much enjoyed her writing class and would enjoy any class she teaches as she is very knowledgeable and detailed in her trainings. Also she has a sense of humor that keeps the class going.
I recommend this class for seasoned career HR professionals. Although this can be useful knowledge for those new to classification or resource management/workforce planning, staffing, etc., I do not think this course should be for someone brand new to those career fields. . . . LOVED the course! LOVED the instructor. Thank you!!
This course provided a clear and practical understanding of federal position management. The instructor presented the material in an engaging way, and the exercises reinforced how to apply the concepts to staffing, classification, workload analysis, and organizational structure decisions. I highly recommend this course to professionals in these areas!!
The Fundamentals of Position Management course gave me exactly what I needed to strengthen my work as an HR Classifier. The training helped me understand how organizational structure, workflow, and position design all tie together, and it provided practical tools I can apply immediately—like reviewing spans of control, validating duties through workflow analysis, and ensuring positions are aligned to mission requirements. I now feel more confident evaluating position descriptions and advising managers on how to structure their workforce more effectively. This course truly elevated the quality and accuracy of my classification work.
The instructor was very knowledgeable about position classification.
Learned so much about Federal Position Management. Thank you Beth for teaching the course!
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