Communication & Professional Skills Training Reviews & Testimonials

Our Communication & Professional Skills Training are rated 4.8 stars

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  • Great class- content and presentation were valuable. I think Alan was very interesting and provided examples that kept the class motivated to continue. This class provided the foundation I needed to fill in the instructional gaps I have in ER.

  • Sharon Smith Aug 28, 2025
    Speaking with Confidence Course

    If you had asked me before taking this class whether it would boost my confidence, I would have said no. But after just three days, I was able to facilitate a meeting with confidence. The shift was surprising and empowering.

  • Moira D. Aug 28, 2025
    Speaking with Confidence Course

    This has been the best course i have taken. Coach Don is an excellent instructor.

  • Maliah Morgan Aug 28, 2025
    Federal Position Management Course

    Instructor was knowledgeable and experienced in the field. She was able to use her real world examples from her career to guide us through. The timing of this class was perfect as the government restructures who and how we work. Great class, great instructor, and I am glad I was able to take this class!

  • Katie Hayden Aug 28, 2025
    Federal Position Management Course

    One of the best classes I've taken in a very long time. Kept me engaged the entire time and didn't want to miss any part of it.

  • Loved Trina- she's passionate about teaching this class, kept everyone engaged, and kept us on our toes!

  • Very positive experience and took away a lot of great information.

  • Esteban M. Aug 28, 2025
    Federal Position Management Course

    Trina Petty was outstanding and provided very knowledgeable information. I would highly recommend this course for those needing knowledge in position management.

  • Letitia W. Aug 28, 2025
    Leadership Communication Course

    The instructor had very personal delivery and was very knowledgeable!

  • Nha Truc Duong Aug 28, 2025
    Speaking with Confidence Course

    Everything went well, very interactive and professors were well prepared.

  • Bernice was great, she was very engaging despite the small class size (2 people). I learned a lot from Bernice and the course materials.

  • Instructor is very personable, understanding, and engaging that made the class very intellectually stimulating. Overall would recommend the course.

  • It was nice to have the prospective of someone with such immense experience and pride in the position. It gave me a sense that the work I do is valuable.

  • Impressive instructor! Appreciated learning through his shared experiences. The activities were worthwhile. Great class. Changed my outlook on the AO role. Gave direction on further education.

  • Awesome training! It was a GREAT experience. We had a great instructor. The small groups gave us an opportunity to apply what we learned.

  • The instructor did an outstanding job. Great job by instructor to keep the class engaged.

  • Very engaging. Very helpful content. Easy to follow. Will use in my day to day activities at work.

  • I found the two-day course very valuable. It gave me a structured way to approach problem solving and decision making, and I feel more confident in addressing challenges such as groupthink in team settings. I also appreciated the focus on ethics, which helped me think about how to apply ethical considerations when making or supporting decisions. Overall the course gave me practical tools I can apply directly in my work.

  • Evelyn Botchway Aug 26, 2025
    Emotionally Intelligent Leaders Course

    Great class. Dit Talley was an exceptionally knowledgeable and professional instructor. His years of experience helped me understand the content better. He is a great asset to the university and I will look for other courses by him. Content was just right and provides helpful information and resources. Great experience overall.

  • The course was outstanding! Stefan made it very engaging and relevant to problem solving and decision making at my agency. Looking forward to sharing the information with my team.

  • Highly recommended.

  • Mr. Sanders was very knowledgeable and engaging. The class was filled with interesting information which is useful in my everyday job.

  • The course was good.

  • The Decision Making and Problem Solving two day course was informative with live interactions with other professionals. I would certainly sign up for additional courses as I continue to professionally develop myself as a leader. Thank you.

  • Stefan was patient and very engaging in his style. I particularly liked the relatable content and the examples to apply the tools. Overall, this was a surprisingly engaging and fulfilling experience.

  • The instructor did an amazing job presenting the materials and making the course come to life with examples and knowledge.

  • Enjoyed the engagement and the case study was interesting.

  • Very engaging.

  • I enjoyed the class. The instructor was very good. Great material!

  • The instructor was prepared and really engaging. This class will give you technical terminology and methods to document your decisions for processes that you do daily.

  • Krishawn Graham Aug 26, 2025
    Emotionally Intelligent Leaders Course

    An essential course for leaders who want to bring emotional intelligence into real-world action. This course will help me lead with greater empathy, focus, and purpose.

  • This was an excellent course. I learned a lot.

  • Sherie Coleman Aug 25, 2025
    Constructive Conflict Resolution Course

    I have a better understanding of the win win concept, and the importance of my listening skills.

  • Mr. Criscuolo was very pleasant and knowledgeable instructor in the course. I enjoyed being in the class over the two day time period. He made the class very engaging and fun to be in. I would attend another class Mr. Criscuolo teaches in future.

  • Ms. Carla was extremely knowledgeable and professional. She provided consistent instruction and feedback in a manner that was clear and corrective, but mindful and supportive for the supervisors with various levels of experience. Course was long but valuable. I enjoyed the discussions and activities with others from various agencies and with varied levels of experience. My organization often sends new superiors to this course and I'm happy to say that I will recommend that we continue with this course.

  • This class was transformative in developing my critical thinking and problem-solving skills. Dr. Sarah Lee’s expertise, coupled with practical exercises and real-world case studies, made the learning experience both engaging and impactful. I now feel more confident in analyzing complex problems and presenting clear, actionable solutions. Highly recommended for anyone looking to enhance their decision-making and communication abilities.

  • Great experience.

  • It was great with helpful insights and it helped me to identify ways to support my agency's missions and become more effective with specific assignments. Thank you! This was a great class.

  • I needed this class very much! It is clear that Betsy knows her stuff, and I hope she accepts it as a compliment when I say that I never had butterfly eyes (fluttering eyes due to sleepiness) during the 3 days of this class. I will definitely take what I learned in this class and share it w/ my teammates.

  • Betsy was very kind and funny. You can tell she's a well seasoned auditor with lots of valuable experience.

  • High marks for the course and the instructor.

  • Enjoyed the course overall. Appreciated the smaller class size and more personal setting.

  • Naomi Adams Aug 21, 2025
    Managing Multiple Priorities Course

    GREAT interactions with my peers, would definitely tell others to take this class.

  • Dan McMahon Aug 21, 2025
    Briefing Techniques Course

    This was probably the best soft skill training I have received. This training helped me become more comfortable when briefing by focusing on the techniques and core principles that were discussed.

  • Srini Somayajula Aug 21, 2025
    Briefing Techniques Course

    Great class!

  • Rabia Rafiq Aug 21, 2025
    Briefing Techniques Course

    Excellent teaching style, highly recommended.

  • Ryan M. Aug 21, 2025
    Briefing Techniques Course

    I enjoyed this class a lot, and will take a lot of the knowledge with me. Clear and easy to follow content with both the PP and manual. It was good breaking up the course with videos, exercises, and lectures.

  • Al J. Aug 21, 2025
    Briefing Techniques Course

    The materials will be a great reference going forward. Instructor was personable and very adaptive to the classes requirements. I would recommend this course to teamates.

  • Emma Delehanty Aug 21, 2025
    Briefing Techniques Course

    Great course. Clear materials.

  • Frank Pope is very engaging and makes the course fun with his comments and jokes. He was great about identifying the experience level of the students so we didn't spend too much time on more basic material. He was impartial, calling on everyone to participate and allowing for a variety of comments and discussions. Great instructor, fun group, easy-to-follow and thorough material.

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