I recommend Graduate School USA courses for new employees of the federal government. Heather is an excellent trainer and facilitator! She kept participants engaged for two full days. She was also patient when answering questions AND frequently checked in with participants to see how they were doing and/or if there were any questions. I look forward to taking the proofreading course!
I feel much more confident in my writing process. The tools provided in the class materials create an invaluable template for successful written responses, on a professional level. There should be no reason to question my confidence when submitting a response or message going forward. I got this!
Class was so good, I am going to tell my staff about. Content was eye-opening and the instructor, Geri Fuller, was wonderful!
Deborah provided great information and support for future engagements.
It was a very positive learning experience due to the instructor, course materials, and small class size. The course was paced well with a mix of lecture, engaging activities, and the right number of breaks. I will recommend this course and look forward to taking more courses like this.
I was surprised at the things I already knew and excited to gather a few new nuggets. Easy to follow, and great explanations and examples.
Good experience and would recommend this instructor/class! Very good instructor. Made the class interesting and fun.
The instructor kept us all engaged and was very pleasant and knowledgeable.
Mark was very knowledgeable. There were only 3 of us which was great. Mark made the subject interesting and fun.
Instructor Dees Stallings was great. Could not have asked for a better pace, depth of knowledge, or his ability to relate the information to our specific jobs. just great all around. Overall very good course.
Deborah did a great job teaching us about interpersonal communications! I appreciate her realizing that though we're not talkative, its not personal. We're auditors and mainly introverts :) Debbie was thoroughly enjoyable, patient, and flexible. One of the best teachers here.
Debbie was a great instructor. Very upbeat and engaging. Class content was easy to follow. Overall, a great training course.
Great experience! Deborah Deichman was engaging. I truly enjoyed this class.
This was an excellent and engaging class. Very fun and informative. Best class and instructor I've had so far!
Deborah is very engaging and pleasant. Also, she provided thought-provoking scenarios.
Thank you so much! Deborah was understanding and open to various styles of communication. This course provided a great amount of content to grasp the topic easily.
Good content. Anthony Santini is very knowledgeable and gives great examples. He makes the information accessible.
Anthony was very engaging kept the class going, shared wealth of knowledge and experiences to help process much of the material for someone such as myself, who did not have working knowledge of position management.
Anthony was great. Very informative and helpful!
Great instructor! Very knowledgeable and kept the class interesting.
Very helpful exercises and easy to understand explanations. Tony is very knowledgeable about federal HR functional work. I enjoyed his engagement and his responses to the questions that were asked.
My overall experience with this class was excellent and I will be looking forward with taking more classes in the future. Ms. Debbie Deichman did an excellent job teaching this course. She is very knowledgeable and had great answers for all kinds of questions that were asked.
This course was a very important tool for me to improve my managing of my work and priorities of daily assignments. The instructor was very friendly, courteous and detailed in presenting the class. Very positive overall experience
I highly recommend the course! I had a great experience, and the group sessions were fun. It was good to hear from people from different federal agencies. Deborah was knowledgeable and likeable. She made the class fun and I would take another class with her again.
I was satisfied with the class content. Chris' experience in the federal sector allows for a more thorough analysis of our briefings. She easily communicated the areas for improvements and the case for why those gaps may have existed.
I was satisfied with the class content. Chris' experience in the federal sector allows for a more thorough analysis of our briefings. She easily communicated the areas for improvements and the case for why those gaps may have existed.
If I could take this class again, I would. I would recommend this course to others in my organization, especially those in roles that contain more technical writing than mine. It will provide you with the knowledge and tools to improve your technical writing skills and grow as a writer overall. The instructor was patient with the students and very understanding of any technology issues we encountered. He was very engaging and showed great concern for his students; he ensured we received everything the course had to offer and more.
Honestly, I've taken a few Grad School USA courses over the years, and this is one I found meaningfully, helpful, and insightful. Instructor was wise, patient, clear communicator, gives constructive and helpful feedback.
Best certificate course I have taken! Awesome course and great use of case studies!
Instructor was very knowledgeable in HR and provided relevant examples to explain the area of focus.
I shared during the class that I have been in field for 15 years, with the last 10 years being primarily Labor Relations. A new Executive Order issued in January 2025 essentially removed labor duties. Though I was able to maintain my job while going into the ER lane, I felt that I didn't add a lot of value because there was so much to absorb. During the class, the fire for the job returned as I realized that I do have value to add to any Agency or environment because of my 40 years of federal experience. Thank you!
The course was very useful and a great capstone for the Level 3. Our instructor was clearly knowledgeable and conveyed the information in way that was easy to understand and applicable.
I thoroughly enjoyed the class and benefited by the material presented. The lectures were well organized and structured. Additionally, the instructor created a non-intimidating learning environment making it easy to share experiences and information.
The content was excellent. Mr. Talley was very professional and considerate when it came to time. Mr. Talley was open to the suggestions of the students regarding improving the class.
This class helped me rethink how I manage my time and priorities. The strategies were simple yet powerful, and I’m already seeing positive changes in how I organize my workday.
Very pleasant demeanor, helpful and informative. Loved it! Thank you, Ms. Michele!
Positive and educational.
The Decision Making and Problem-Solving class was excellent and very engaging and informative. It helped me think more strategically and approach problems with confidence.
Instructor was very knowledgeable and aware of class structure. Content was relevant to my job.
Dit was a great instructor. Encouraged class participation and walked us through concepts in a way that helped gain a great understanding.
Very informative. Great experience and well organized course.
Instructor was engaging and did a good job presenting the material.
Great course and refresher for all level of staff. Instructor was very supportive and provided encouraging and relevant feedback.
The instructor was informative and gave sufficient feedback on how my interviewing techniques could be improved. Overall, I enjoyed this class, although it was intensive and it challenged my skills. I definitely left the class knowing how to structure my interviews so that they are efficient and effective.
It was a great course, I would highly recommend it. I was pleasantly surprised about how updated the content was. Instructor was also very engaging and she answered all of our questions.
Great experience. Highly recommend! Mrs. Doris McMillon, was splendid. Her knowledge of the material, ability to effectively relay the information, and relate to students facilitated learning.
This experience was wonderful and rememberable. Instructor was also very knowledgeable and provided excellent insight into this course.
This class was very insightful and can be used in and outside of my career.
I am very thankful for this opportunity. The class was conducted one-on-one, and I truly appreciate both my instructor and the Graduate School for making this possible. The most valuable aspect of the training was its personalized focus—it was tailored specifically to my current situation, which made it highly relevant and immediately applicable. In the past, I’ve taken training from the Graduate School and other providers, but the material often catered to large agencies like the Department of Defense. This time, however, the instruction was centered on my needs, which made a significant difference.
My experience in the Introduction to Supervision course was exceptional! The small class size provided the opportunity for detailed discussions, personalized guidance, and ample chances to ask questions. The interactive activities, particularly the role plays, were invaluable in helping me practice the concepts and build confidence in my leadership abilities. I am especially grateful to Mrs. Collins for her dedication throughout the week, ensuring every participant fully understood all the concepts.
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