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Online Training for Federal Employees

Hands-on Training from Experts Self-Paced Online Training

Our OnDemand online courses help you achieve your training objectives at your own pace, and on your own schedule. And our portfolio of online offerings is constantly expanding to help you meet your needs.

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Federal Human Resources Training Online

  • Federal Classification Course (Self-Paced)

    • IDCLAS7052
    • 36 Hours
    • Open to beginners

    Learn the basic, crosscutting principles you need to classify and analyze federal positions for compensation purposes, and apply these concepts by classifying GS, FWS, and alternative system positions. Improve your analytical skills to ask good questions about position duties and organizational design, write Factor Evaluation System (FES) position descriptions, and analyze position management alternatives. Students benefit from instructor assistance and feedback on assignments as well as facilitated blogging and discussions.

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  • Fair Labor Standards Act Course (Self-Paced)

    • IDCLAS7102
    • 12 Hours
    • Open to beginners

    Equip yourself with the information, understanding, and ability to correctly apply the provisions of the FLSA. Learn the general principles of FLSA and the administrative procedures by which covered work time must be compensated; how hours of work and scheduling of work become important factors when considering overtime pay entitlements; how to treat time outside regular work hours spent traveling away from the official duty station; and the responsibilities of those who have to ensure that FLSA provisions are not violated. This course is part of the Certificates of Accomplishment in Human Resources Management

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  • Writing Federal Position Descriptions Course (Self-Paced)

    • IDCLAS7911
    • 12 Hours
    • Open to beginners

    Learn how to make effective use of your organization’s human resources by planning and describing positions completely and accurately. Include important duties, organizational relationships, and essential knowledge in employee position descriptions (PDs) since PDs form the basis for many HR actions, including compensation, hiring, and RIF. Facilitate the accomplishment of an agency’s mission, goals, and objectives at both the macro and micro levels with effective PDs.

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  • EEO Counseling Course (Self-Paced)

    • IDEEOP7002
    • 36 Hours
    • Prerequisites required

    This course is designed to give Federal employees who are, or will be, EEO Counselors a basic understanding of the equal employment opportunity (EEO) counseling process: who is covered by the Federal sector discrimination complaint process, the Federal EEO discrimination complaint process itself, and the role of the EEO Counselor in the process. This course meets the 32-hour requirement for new EEO counselors outlined in MD-110. 

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  • Basic Labor Relations Course (Self-Paced)

    • IDLABR7051
    • 40 Hours
    • Open to beginners

    Learn about the fundamentals of collective bargaining and the rights and responsibilities of employees, management, and unions in the federal labor relations process.

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  • Pay Setting for FWS Positions Course (Self-Paced)

    • IDPADM7001
    • 36 Hours
    • Prerequisites required

    Learn how to set pay for employees under the Federal Wage System (FWS) in this extensive technical course. Implement and apply the rules and requirements related to:New appointmentsReinstatement and reassignmentsTransfers and conversionsPromotions, changes to lower grade, and other pay changesRecruitment, relocation, and retention incentivesSpecial qualifications, grade and pay retention, severance pay, and movement between pay systems.

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  • Pay Setting for GS Positions Course (Self-Paced)

    • IDPADM7002
    • 36 Hours
    • Prerequisites required

    Learn how to set and administer pay for employees under the General Schedule (GS) in this extensive technical course. Implement and apply the complex array of rules and requirements, including those related to:New appointmentsReinstatement and reassignmentsTransfers and conversionsPromotions, changes to lower grade, and other pay changesRecruitment, relocation, and retention incentivesGrade and pay retention, severance pay, and movement between pay systems.Blogs and discussions are designed specifically for students. There is limited instructor assistance.

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  • Federal Human Resources Management Course (Self-Paced)

    • IDPERS1731
    • 18 Hours
    • Open to beginners

    Learn about the federal human resources management (HRM) process, the unique merit system environment within which it takes place, its special terminology, and the relationships between the following HRM functions: compensation, hiring, employee engagement, performance management, and human resources relations. This course is part of the Certificates of Accomplishment in Human Resources Management.

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  • Using the Guide to Processing Personnel Actions Course (Self-Paced)

    • IDPROC7004
    • 6 Hours
    • Open to beginners

    This course is an overview of the structure and use of the Guide to Processing Personnel Actions by walking through the Guide and related manuals. In this course, you will see what is covered, how information is organized, and how DLTs and other GPPA content are used. Content is enriched with video and other multimedia. Blogs and discussions are designed specifically for students. There is limited instructor assistance.

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  • Qualifications Analysis Course (Self-Paced)

    • IDSTAF7024
    • 18 Hours
    • Prerequisites required

    Evaluate applicants for federal jobs by applying eligibility and qualifications requirements found in OPM's Qualifications Standards, including basic eligibility, minimum qualification requirements, specialized experience requirements, positive education requirements, and the substitution of education for experience. This course is part of the Certificates of Accomplishment in Human Resources Management

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  • Basic Staffing and Placement Course (Self-Paced)

    • IDSTAF7100
    • 36 Hours
    • Open to beginners

    Learn about the federal hiring process, including current staffing law, regulations, rules, and procedures that must be used to ensure that federal hiring is fair and based on merit, as well as how to select and retain the best-qualified candidates for your agency's jobs. Content is enriched with video and other multimedia.This course is part of the Human Resources Management Certificate Program, Level I, which can be completed entirely online. Blogs and discussions are designed specifically for students. There is limited instructor assistance.

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  • Federal Staffing Course (Self-Paced)

    • IDSTAF7102
    • 40 Hours
    • Open to beginners

    Learn how to select and retain the best-qualified candidates for your agency's jobs. Learn about the federal staffing process and procedures that must be followed when hiring employees. This course provides federal HR practitioners with the background and knowledge necessary to operate in the complex environment of the federal staffing process.Students receive instructor assistance and feedback on assignments through facilitated blogging and discussions. This course is part of the Human Resources Management Certificate Program, Level I, which can be completed entirely through distance education.

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  • Adjudicating and Applying Veterans' Preference Course (Self-Paced)

    • IDSTAF8607
    • 6 Hours
    • Prerequisites required

    Ensure your agency fully complies with all current and applicable veterans' preference laws, rules, and regulations. Understand who meets the definition of veteran; who is entitled to preference in employment in the competitive and excepted services; and the circumstances under which veterans' preference applies, including competitive appointments, noncompetitive appointments, and merit promotion.

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  • Using Laws, Regulations, and Operating Guidance Course (Self-Paced)

    • IDPMGT7105
    • 6 Hours
    • Open to beginners

    To carry out the work of a federal HR practitioner, you must be able to find and use the applicable laws and regulations related to HR management, as well as the operating guidance issued by regulatory agencies overseeing federal HR, such as the Office of Personnel Management (OPM), to transmit additional information on day-to-day human resources management matters. This course helps you understand how policy is established, where to find federal HR law, regulations, and operating guidance, and how they work together. You will also learn to use these issuances to answer questions you will encounter in your daily work.

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  • Guiding Principles for Federal HR Course (Self-Paced)

    • IDPMGT7200
    • 12 Hours
    • Open to beginners

    This course discusses the basic values—the foundation—for federal human resources management. These values must be expressed in every decision made regarding a federal employee and are implicit in the laws, regulations, and operating guidance that frame the federal merit system. Thus, this course covers and applies the principles that undergird federal HRM – the Merit System Principles (MSPs), Prohibited Personnel Practices (PPPs), and Equal Employment Opportunity (EEO).

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Communication, Leadership & Professional Skills Training Online

  • Customer Service Excellence Course (Self-Paced)

    • IDADMB7015
    • 12 Hours
    • Open to beginners

    Become "customer-driven" and learn how to take service to the top, inspiring others to provide quality service. Gain proficiency in identifying your internal and external customers. Discover the latest methods for enhancing customer service and handling problems, including anticipating and responding to customers' needs.

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  • Managing Multiple Priorities Course (Self-Paced)

    • IDADMB7005
    • 6 Hours
    • Open to beginners

    Regain control over your workload, increase your efficiency, and ease your stress. Learn ways to dig out from beneath the mountain of paperwork, emails, and assignments, and eliminate anxiety over and frustration about your many responsibilities. Discover strategies for goal setting and prioritizing, as well as methods for overcoming procrastination. Learn to handle professional challenges with confidence!

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  • Time Management Course (Self-Paced)

    • IDADMB7027
    • 12 Hours
    • Open to beginners

    Discover practical techniques for managing time and increasing your professional and personal effectiveness. Learn how to devote time to the most important tasks and goals, how to organize yourself and how to organize your environment. Implement strategies for handling interruptions, anticipating deadlines and motivating yourself.

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  • Effective Meetings Course (Self-Paced)

    • IDADMB8008
    • 12 Hours
    • Open to beginners

    Master one of the most important skills in the workplace: planning and running productive meetings. Whether you hold face-to-face or virtual meetings, become adept at creating an outcome-oriented agenda, staying on time and topic, and facilitating attendees to ensure full participation. Make the most out of each meeting you convene. Instructor assistance and feedback on assignments. Facilitated blogging and discussions.

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  • Assertiveness Skills Course (Self-Paced)

    • IDCOMM7040
    • 12 Hours
    • Open to beginners

    Learn to speak honestly and directly, make decisions more easily, and influence people. Create a turning point in your life by recognizing the difference between assertive and aggressive behaviors, communicating more effectively, and listening to understand others' motives. Effectively handle criticism, deal with workplace anxieties, and build self-confidence by learning to approach business situations assertively.

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  • Briefing Techniques Course (Self-Paced)

    • IDCOMM7042
    • 18 Hours
    • Open to beginners

    Develop your ability to give concise briefings that convey your main message quickly and clearly. Learn and practice essential strategies for delivering short, structured briefings in this hands-on course. Your briefings are recorded for playback, and your instructor will provide useful coaching and tips. Class size is limited to 15 participants to ensure individualized attention.

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  • Communicating for Results Course (Self-Paced)

    • IDCOMM7030
    • 12 Hours
    • Open to beginners

    Overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communication style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.

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  • Constructive Conflict Resolution Course (Self-Paced)

    • IDCOMM7044
    • 12 Hours
    • Open to beginners

    Conflict is inevitable, but transforming it into positive outcomes is a skill. Learn how to shape even the most difficult circumstances into satisfying, win-win experiences. Discover a wide variety of proven constructive approaches that lead to productive resolutions and teaching moments. Develop the tools for quickly analyzing and responding to difficult situations and share them with your team to make conflicts approachable and productive.

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  • Communication Skills Course (Self-Paced)

    • IDCOMM7050
    • Open to beginners

    Master the fundamental communication skills needed to get ahead. Much of your job success depends on your ability to communicate well, both in person and on paper. Discover how to analyze verbal and nonverbal communications, write clearly and concisely, organize and deliver an oral presentation, and break down communication barriers to work better with others.

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  • Interpersonal Communications Course (Self-Paced)

    • IDCOMM7060
    • 12 Hours
    • Open to beginners

    Learn proven techniques to work more productively and improve your everyday interactions with others. Discover conflict resolution strategies and negotiation techniques, and benefit from useful tips on tact and diplomacy.

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  • Listening and Memory Development Course (Self-Paced)

    • IDCOMM7070
    • 12 Hours
    • Open to beginners

    Improve work performance by increasing your ability to absorb and retain information. Learn the techniques for listening and capturing information for convenient recall. Develop more confidence and improve productivity with your enhanced ability to access and recall important deadlines, policies, and other information.

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  • Positive Approaches to Difficult People Course (Self-Paced)

    • IDCOMM7090
    • 12 Hours
    • Open to beginners

    Do not let "difficult" people ruin another day! Learn approaches for maintaining your composure and clarifying underlying issues, as well as strategic questioning and listening techniques to discover what is behind someone with a difficult personality. Leave the course refreshed and prepared to minimize the negative impact of difficult people in your work environment.

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  • Effective Communication with Customers Course (Self-Paced)

    • IDCOMM8002
    • 12 Hours
    • Open to beginners

    Develop superior customer service by learning the basics of effective communication to successfully interact with internal and external customers. Become adept at recognizing and anticipating the needs of others; being flexible when handling requests and complaints; and spotting and responding to important verbal and nonverbal messages.

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  • Leadership Essentials Course (Self-Paced)

    • IDMGMT7040
    • 18 Hours
    • Open to beginners

    Unlock your ability to lead effectively with this in-depth course. Learn the difference between leading and managing; explore proven techniques to communicate effectively; think strategically; and move from a reactive environment to a proactive one.

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  • Managing a Virtual/Hybrid Workforce Course (Self-Paced)

    • IDMGMT9016
    • 6 Hours
    • Prerequisites required

    Discover the requirements of the Telework Enhancement Act of 2010 (Public Law 111-292), and discuss the challenges of implementing those requirements. Recognize the similarities in managing on-site and virtual employees, and learn tips for managing virtual teams. Discover helpful resources, including links to online tools, for use back at the office. Leave the course one step closer to implementing a successful program to manage a virtual workforce. 

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  • Preparing to Lead in the 21st Century Course (Self-Paced)

    • IDMGMT9022
    • 12 Hours
    • Open to beginners

    Gain a fundamental understanding of leadership and an increased awareness of your own leadership capacities. Receive opportunities to experience personal leadership while building skills in self-awareness and critical thinking. Discover how to integrate a leadership mindset into your everyday activities and how to approach situations in a collaborative and self-directed manner.

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  • Negotiating Techniques Course (Self-Paced)

    • IDMGMT9140
    • 12 Hours
    • Open to beginners

    Learn to create win-win situations and improve work relationships with colleagues, employees, customers, and others. Focus on issues of negotiation, including using multiple strategies, applying the no-fault formula, interest-based methods, and empathy in the negotiation process. 

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  • Effective Government Correspondence Course (Self-Paced)

    • IDWRIT7006
    • 12 Hours
    • Open to beginners

    Ensure that your government emails, memos, and letters meet readers' needs and expectations, and comply with the standards of the Plain Writing Act of 2010. Learn techniques to write clearly and simply so your readers can easily understand your message.

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  • Thinking Critically, Writing Clearly Course (Self-Paced)

    • IDWRIT7301
    • 45 Hours
    • Open to beginners

    Develop your critical thinking skills to enhance your writing skills so that the reader can understand your intended message. Critically read information so you can analyze and understand the message of the writer. 

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  • L.E.A.D Certificate Program (Self-Paced)

    • IDLEADODP
    • 40 Hours
    • Open to beginners

    This program, developed in combination with cutting-edge AI technology, offers a personalized and engaging learning experience, allowing you to choose your preferred learning method at any time: reading, video, or interactive games. As you progress, you can adapt your course experience to your knowledge and confidence levels, ensuring an optimized learning journey tailored to your needs.

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Learning Experience Highlights

Training from government‑experienced instructors

Receive instruction from subject‑matter experts who bring proven government experience.

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Specialized for government & DOD

Courses that are regularly updated based on feedback and industry developments, ensuring versions are mapped to federal competencies.

The instructor was wonderful and so knowledgeable. The course materials were extremely relevant to what my job is. I feel like I can be better because of this class.
— 2025 student

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Real-world solutions

Directly addressing the day-to-day challenges of federal employees.

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Your trusted training partner, equipping public service professionals with the skills and knowledge to excel in their roles and drive meaningful impact.

Data Analytics Training Online

  • Data Science for Business Professionals Course (Self-Paced)

    • IDDTAE7000
    • 4 Hours
    • Prerequisites required

    This self-study course includes the DSBIZ eLearning, assessment, and credential. The ability to identify and respond to changing trends is a hallmark of a successful business. Whether those trends are related to customers and sales, or regulatory and industry standards, businesses are wise to keep track of the variables that can affect the bottom line. In today's business landscape, data comes from numerous sources and in diverse forms.

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  • Data Analytics Certificate Online (Self-Paced)

    • IDCEIG
    • 156 Hours
    • Open to beginners

    Learn the essential skills needed to become a Data Analyst or Business Analyst, including data analysis, data visualization, and statistical analysis. Gain practical experience through real-world projects and prepare for a successful career in the field of data analytics.

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  • Excel for Data Analytics Course Online (Self-Paced)

    • IDFMV
    • 18 Hours
    • Open to beginners

    Improve your data analysis skills with our Excel for Data Analytics class. Learn essential functions, formulas, and advanced techniques like Pivot Tables and VLOOKUP. Gain hands-on experience and optimize your workflow for efficient data analysis.

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  • Data Science & AI Certificate Online (Self-Paced)

    • IDCMIV
    • 114 Hours
    • Open to beginners

    Learn Python, SQL, automation, and machine learning to become a Data Scientist. Gain Python programming, data analysis, SQL querying, and predictive modeling skills. Perfect for beginners, this program prepares you for entry-level data science and Python engineering roles. Unlock high-paying job opportunities in the field of data science.

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  • Python for Data Science Course Online (Self-Paced)

    • IDOXC
    • 30 Hours
    • Open to beginners
    • 1:1 Bonus Training

    Unlock the power of Python for data-driven decision-making as you master Python programming fundamentals and dive into data analysis. Acquire essential skills to clean and manipulate data, create insightful visualizations, and perform statistical analysis, all through hands-on projects with real-world datasets.

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  • Data Analytics Foundations Course Online (Self-Paced)

    • IDYQQ
    • 12 Hours
    • Prerequisites required

    Learn the fundamentals of data analytics, including descriptive and inferential statistics, and how different industries and organizations use data for forecasting and decision-making. Explore statistical analysis and modeling, including statistical algorithms, theorems, and models.

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Group Training

Since 1921, Graduate School USA has partnered with over 125 federal agencies and trained more than one million federal employees. Led by instructors with deep, real-world knowledge of federal regulations, policies, and practices, our private group programs are practical, mission-driven, and tailored to your agency’s objectives. We offer expertise across key federal domains—including human resources, financial management, acquisition and contracting, leadership, and more—to deliver training where and how your team needs it.

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Graduate School USA offers workforce training and services across the U.S. and around the world. We are a leading provider of professional development and training courses for the federal government and the private sector, serving organizations and individuals with programs designed to support organizational missions and the personal ambitions of adult learners.

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