Continuing Education Units (CEUs) document participation in structured professional development and continuing education across a wide range of industries. One CEU represents ten contact hours of qualified learning delivered by an approved or accredited training provider.
Graduate School USA offers professional training that may qualify for Continuing Education Units (CEUs), which are commonly used to verify participation in structured learning programs for career development, compliance, and employer requirements. CEUs are recognized by many organizations, including IACET-accredited providers, universities, training institutions, and employers who track ongoing professional development. One CEU equals ten contact hours of formal instruction, reflecting the time a learner spends in a qualified course, seminar, or workshop. Because CEU acceptance can vary by organization or industry, students should confirm how CEUs apply to their specific professional or employer requirements. Graduate School USA’s programs provide high-quality, instructor-led learning experiences that help individuals demonstrate continued growth and competency in their fields.
This is a full list of courses we offer that provide CEU (Continuing Education Unit) credits.
Master interior design for both residential and commercial spaces with a program that combines creativity and technical skills. Learn to create detailed floor plans, 3D models, and professional presentations using industry-leading tools like Revit Architecture, SketchUp, and Photoshop. Develop versatile skills to design functional and visually appealing environments.
Traditional federal government training and procurement practices often inhibit agencies’ ability to effectively acquire and implement modern IT and digital services because they lag behind the rapidly changing technology and markets. Timely, relevant, and continuous training for acquisition professionals is the key to keeping pace. In recognition of this urgent need, the Office of Federal Procurement Policy (OFPP) — in cooperation with US Digital Services (USDS) — established an immersive five-month training and development program called the Digital IT Acquisition Program (DITAP).
Gain foundational knowledge in supply chain management tailored for contracting professionals. Learn key principles of procurement, supplier management, logistics, and risk mitigation in the contracting context.
The Executive Leadership Program (ELP) is a nine-month competency-based leadership development program that provides training and developmental experiences for mid-level employees at the GS-11 to GS-13 levels or equivalent. The program theme is "Leading People." The program objectives are to help participants strengthen their knowledge, expand their experience, and increase their impact through a curated selection of competency-based developmental activities.
The Executive Potential Program (EPP) is a 12-month competency-based leadership development program that provides training and developmental experiences for high-potential executives at the GS 13-15 levels or equivalent.
Gain in-depth expertise in Revit Architecture and prepare for the Autodesk Certified User Exam with this all-encompassing course. Progress from beginner to advanced skills, learning to create 3D models and detailed construction documents using Revit.
Start your federal HR career by building core technical skills in staffing, classification, labor relations, EEO, and HR data practices aligned with OPM competencies.
Establish a strong foundation in AutoCAD and advance your skills to create high-quality construction documents. This thorough training prepares you for Autodesk CAD certification, equipping you with the essential skills for a successful career in design and drafting.
Enhance your 2D drafting and technical drawing skills with AutoCAD in this comprehensive self-paced program. Gain hands-on experience, master industry-standard tools, and prepare for the Autodesk Certified Professional exam with expert guidance.
Develop core competencies in federal accounting, budgeting, financial management, and appropriations law.
Gain the knowledge and skills to manage, control, and dispose of federal personal property in compliance with applicable laws and regulations.
Enter the world of government auditing with foundational training in auditing standards, fraud detection, and performance evaluation.
Become a trusted HR advisor to agency leadership. Strengthen advisory and analytical skills aligned with federal HR management competencies.
Deepen your expertise in federal financial analysis, budget justification, and resource management to support strategic decision-making.
The New Leader Program (NLP) is a six-month program designed to prepare employees at the GS 7-11 levels for management and leadership positions. The program theme is "Leading Self." The program objectives are to give motivated individuals the confidence and training they need to set and meet personal and professional goals, expand their network, and broaden their experience.
Learn how to apply adjudicative criteria to make clear, defensible suitability or clearance decisions in alignment with federal guidelines.
Advance your audit career by deepening your skills in technical auditing techniques, analytical methods, and performance measurement. Designed for professionals who have earned Level I certification.
Gain essential skills to manage federal grants effectively, from pre‑award to closeout, while aligning with Uniform Guidance, cost principles, and monitoring protocols.
Gain the essential knowledge and federal‑specific procedures needed to accurately process personnel actions in the HR environment. Ideal for HR assistants and federal staff responsible for administering personnel changes.
Apply advanced analytical skills to real-world scenarios, including program evaluation, decision support, and stakeholder management.
This certificate prepares federal grant professionals to design, structure, and oversee federal assistance programs using risk-based decision making. Participants strengthen their ability to assess pre-award risk, structure awards, manage performance outcomes, and implement monitoring practices that support accountability and defensible grant management.
This certificate equips federal grant recipient professionals with the financial, legal, and oversight knowledge needed to manage federal grant funds responsibly. Participants develop practical skills in financial administration, subaward management, performance monitoring, and audit readiness to ensure compliance and accountability throughout the grant lifecycle.
Broaden audit leadership ability through a rigorous sequence of leadership, supervision, and supervisory audit strategy courses tailored to high-performance governmental audit teams.
Elevate your strategic HR capabilities and serve as a high-value advisor to agency leadership by aligning workforce initiatives with mission objectives.
This capstone-level certificate course prepares seasoned federal financial professionals to lead teams and supervise operations within the federal financial management environment. Learn leadership, strategic decision-making, and advanced financial oversight.
The Business Analysis Certificate Program equips professionals with practical skills to analyze business needs, manage stakeholders, apply project management fundamentals, and communicate data-driven insights that support effective organizational decision-making.
Lay the groundwork in program and management analysis with training in data collection, descriptive statistics, project fundamentals, and practical tool use.
The Entry Level FAC-P/PM certificate provides federal professionals with essential knowledge of the project and program management life cycle, contracting fundamentals, cost and financial principles, and leadership skills required in the acquisition environment. This program builds the foundation needed to contribute effectively to federal projects, PMOs, and Integrated Project Teams.
Boost your Civil 3D expertise and get ready for the Autodesk Civil 3D Certification exam through hands-on training and advanced civil engineering design techniques.
Enhance your analytical and communication skills through advanced management and program analysis training. Ideal for analysts seeking deeper expertise in research design, data interpretation, and stakeholder presentation.
Gain essential skills to manage federal grants effectively, from pre‑award to closeout, while aligning with Uniform Guidance, cost principles, and monitoring protocols.
Gain the knowledge, skills, and abilities classifiers need to do their work successfully. The focus of this course is on helping participants develop competence in applying various classification standards. It also provides participants with exposure to other topics important to federal classification programs, such as writing position descriptions and the Fair Labor Standards Act.
Advance your auditing impact by leading complex audit initiatives and driving organizational excellence. Develop leadership, risk management, and strategic audit planning skills.
Satisfy your CPE requirements with comprehensive training in fraud auditing, detection, and prevention designed for auditors and investigators.
The Aspiring Leader Program (ALP) is a six-week program designed to prepare employees for leadership and professional growth. Understanding the importance of planning early in one’s career, this program guides participants to develop a strategy for personal leadership and career development. The program has a target audience of GS professionals up to the Grade 7 level, or those who possess an equivalent classification in a wage grade series or in the private sector.
Develop a solid background in construction estimating while mastering digital takeoff methods. Learn industry tools, get ready for the Bluebeam Certified Professional Exam, and produce accurate cost estimates for real projects.
Build essential project management skills through hands-on training in planning, execution, and communication.
Our Productivity Certificate is designed to equip individuals with the skills and strategies needed to maximize their productivity. This comprehensive certificate program provides the tools to manage time effectively, prioritize tasks, and communicate with greater clarity and efficiency.
This certificate prepares federal grant professionals to design, structure, and oversee federal assistance programs using risk-based decision making. Participants strengthen their ability to assess pre-award risk, structure awards, manage performance outcomes, and implement monitoring practices that support accountability and defensible grant management.
This certificate equips federal grant recipient professionals with the financial, legal, and oversight knowledge needed to manage federal grant funds responsibly. Participants develop practical skills in financial administration, subaward management, performance monitoring, and audit readiness to ensure compliance and accountability throughout the grant lifecycle.
Traditional federal government training and procurement practices often inhibit agencies’ ability to effectively acquire and implement modern IT and digital services because they lag behind the rapidly changing technology and markets. Timely, relevant, and continuous training for acquisition professionals is the key to keeping pace. In recognition of this urgent need, the Office of Federal Procurement Policy (OFPP) — in cooperation with US Digital Services (USDS) — established an immersive five-month training and development program called the Digital IT Acquisition Program (DITAP).
Gain a solid introduction to Revit Architecture and its applications within Building Information Modeling (BIM). Explore the basics of architectural design, 3D modeling, and documentation workflows.
Develop a strong base in AutoCAD and computer-aided design through this complete course. Learn how to produce accurate drafting symbols, floor plans, and construction documents while mastering the essential AutoCAD tools used in professional workflows
Explore the world of interior design in this carefully designed beginner’s course. Learn essential design strategies, master the balance of functional and aesthetic space planning, and understand the core elements and principles of design through hands-on projects and expert instruction.
Gain the knowledge, skills, and abilities classifiers need to do their work successfully. The focus of this course is on helping participants develop competence in applying various classification standards. It also provides participants with exposure to other topics important to federal classification programs, such as writing position descriptions and the Fair Labor Standards Act.
Learn about the Guide to Processing Personnel Actions and how to use the Guide to document personnel actions. Understand how to prepare, process, and approve Requests for Personnel Actions (SF-52) and Notifications of Personnel Actions (SF-50), the essential personnel records for Federal employees. Use the correct and appropriate forms, terminology, codes, remarks, processes and procedures that affect personnel actions.
This program is designed to equip you with real-world mediation skills you can apply immediately and a sought-after certification to give you a professional edge.
Build leadership skills to guide teams through change, foster collaboration, and drive results. Best suited for federal professionals stepping into leadership roles.
Develop leadership skills in change management, team communication, and strategic decision-making.
Advance your leadership capabilities through targeted training in change management, organizational strategy, and team development. Designed for professionals with five or more years in formal leadership roles.
Learn federal travel rules governing both temporary duty (TDY) and permanent change of station (PCS) for civilian travel under FTR Chapters 300–304.
Learn to accurately prepare, process, and approve federal personnel actions using the Guide to Processing Personnel Actions, including SF-52 and SF-50 forms.
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management.
Master the skills to prepare for and conduct federal labor agreement negotiations, including resolving disputes and applying effective bargaining strategies.
Prepare for the PMP® certification exam with PMI-authorized training, expert instruction, and comprehensive exam preparation tools.
Learn to evaluate federal programs using systematic tools to describe purpose, collect data, and analyze effectiveness.
Build core cybersecurity competencies in threat detection, network security, and risk management while preparing for the CompTIA Security+ (SY0‑701) certification exam.
Prepare for the Cisco 200‑301 CCNA certification with hands‑on, instructor‑led training in routing, switching, IP connectivity, network access, security fundamentals, and automation.
Learn penetration testing methodologies and tools to simulate real‑world cyberattacks—and prepare for the CompTIA PenTest+ certification (PT0‑003).
In this course, you will cover the knowledge and skills required to transform business requirements in support of data-driven decisions by mining data, manipulating data, applying basic statistical methods, and analyzing complex data sets while adhering to governance and quality standards throughout the entire data lifecycle. In addition, it will help prepare candidates to take the CompTIA Data+ certification exam.
This course prepares federal supervisors and managers to navigate HR responsibilities confidently, from compliance and risk awareness to executing staffing, performance, and conduct actions in accordance with federal law and policy. Participants gain practical guidance to make defensible decisions and reduce organizational risk.
Learn to classify and analyze General Schedule (GS) positions by mastering federal classification principles, procedures, and evaluation systems.
Master the principles and procedures of personnel security and suitability adjudication to make informed determinations on security clearances and federal employment eligibility.
Gain the skills to confidently prepare and decide adverse and performance-based actions while meeting legal and procedural standards.
Master the rules, regulations, and procedures to effectively counsel federal employees on CSRS, CSRS Offset, and FERS retirement benefits.
Acquire foundational knowledge in personnel, physical, information, and cyber security program components relevant to federal security responsibilities.
Sharpen and improve your instructional skills and become a more polished presenter. Discover proven training techniques for large and small groups, in a variety of training venues, including methods for engaging remote participants. Practice using methodologies in addition to the lecture to enhance participant involvement and retention of learning outcomes. Experience hands-on engagement, including using a variety of instructional methods from presentation and demonstration to role-playing and game-playing. Develop a personal toolkit of training techniques and learn to evaluate your training success and return on investment.
Learn how to conduct a federal Reduction in Force with confidence, covering planning, retention factors, mock simulations, and rights-based decision-making under 5 CFR 351.
The Women in Leadership Certificate Program equips aspiring and current women leaders with the skills, strategies, and confidence to excel in today’s evolving workplace. Through four connected courses, participants develop practical tools to lead with authenticity, resilience, and meaningful influence.
This course provides HR practitioners with the knowledge to advise employees on federal benefits, including health insurance, retirement systems, and the Thrift Savings Plan.
This course provides senior-level federal program managers with advanced knowledge of systems development and total life cycle management. Participants learn to integrate technical disciplines with strategic objectives, applying systems thinking to manage risk, drive mission success, and ensure long-term program effectiveness.
This course provides federal program and project managers with advanced skills to lead secure, high-performing IT initiatives. Participants learn to manage cybersecurity risks, modernize legacy systems, implement cloud solutions, and apply data-driven strategies to enhance service delivery and mission impact.
This course prepares federal program and project managers to design and manage IT architectures that align with agency missions and modernization goals. Participants learn to apply enterprise architecture principles, integrate cybersecurity frameworks, and develop secure, scalable, and compliant IT solutions that drive mission performance.
This course equips you with the skills and confidence to chair and facilitate workgroups that deliver real results. Provided in partnership with ADR Vantage, Inc., you will learn practical tools to prepare strategically, guide focused discussions, manage challenging dynamics, and drive clear decisions and accountability in both in-person and virtual settings.
Learn to interpret blueprints for residential and commercial projects by engaging in hands-on, real-world practice.
Learn to create 3D building models and produce precise construction documents using Revit Architecture. This course teaches you how to effectively work within Building Information Modeling (BIM) to streamline architectural design and documentation workflows.
Advance your Revit expertise by mastering techniques for producing precise construction documents. Learn to integrate DWG files, develop custom schedules, create 3D parametric families, and apply BIM project management strategies.
This all-inclusive course is designed to help you master Revit for interior design. From drafting precise floor plans to creating high-quality renderings, you’ll gain the essential tools and skills needed to bring your design ideas to life.
Master the creation of detailed BIM construction models and site plans using Revit Architecture tools. In this course, you’ll model an existing commercial building, its two-story expansion, and incorporate topography and site planning elements.
Create a complete set of construction documents with Revit Architecture tools, including keynotes, detailed drawings, and schedules. This course emphasizes producing professional, ready-to-deliver architectural documentation.
Master the creation of detailed 3D building models and professional 2D architectural drawings using Revit. This course covers both residential and commercial projects, equipping you with the skills to design floor plans, elevations, and 3D perspectives.
Master the fundamentals of AutoCAD, including creating drafting symbols, floor plans, and assembling components into a complete sheet file. This course covers essential skills like layering, dimensioning, and plotting, with a focus on real-world applications.
Advance your AutoCAD skills by creating a complete set of construction documents, including floor plans, elevations, and more. This course covers advanced techniques like file referencing, layer management, and plotting, tailored for residential projects.
Learn to create professional construction documents by drafting titleblocks, floor plans, and building elevations. This course explores advanced techniques for file integration, layer management, and organizing deliverable sheets for residential projects.
Enhance your AutoCAD skills by producing detailed construction documents for a large residential project. This course covers advanced drafting techniques, file integration, and ensures adherence to National CAD Standards.
Gain the skills to perform precise construction takeoffs using Bluebeam Revu, focusing on digital measurement tools, quantity reporting, and organizing data for practical estimating workflows.
Develop advanced surveying and mapping skills with Civil 3D. This course covers essential tools such as point creation, parcel management, surface analysis, and more, tailored for professionals in design, engineering, and construction.
Master advanced transportation design techniques using Civil 3D, including alignments, profiles, corridors, intersections, and 3D visualization for road design projects.
This course explores the real-time rendering workflow between Revit and Twinmotion, with a focus on creating photorealistic interior visualizations. Through hands-on, project-based learning, you will learn how to link Revit models, apply materials and lighting, and populate scenes to create striking, portfolio-worthy renderings.
Master the creation of 3D models for a community park, incorporating site furnishings and topography. This course introduces SketchUp tools, workflows, and collaborative techniques to help students design and model architectural spaces effectively.
Master advanced SketchUp Pro tools to design 3D models, including topography, building interiors, and exteriors. This course emphasizes modeling workflows, applying textures, creating animations, and utilizing geo-location features.
Enhance your Photoshop skills with advanced techniques for planning, designing, collaborating, and exporting professional projects. This course emphasizes using Photoshop to achieve client objectives, strengthen branding, and create impactful marketing materials.
This hands-on online course teaches you the essential AutoCAD tools needed to design both residential and commercial interior spaces. Gain practical experience with real-world projects, including kitchen and bath layouts, egress plans, and furniture arrangements.
Build core cybersecurity competencies in threat detection, network security, and risk management while preparing for the CompTIA Security+ (SY0‑701) certification exam.
Learn penetration testing methodologies and tools to simulate real‑world cyberattacks—and prepare for the CompTIA PenTest+ certification (PT0‑003).
In this course, you will cover the knowledge and skills required to transform business requirements in support of data-driven decisions by mining data, manipulating data, applying basic statistical methods, and analyzing complex data sets while adhering to governance and quality standards throughout the entire data lifecycle. In addition, it will help prepare candidates to take the CompTIA Data+ certification exam.
Prepare for the PMP® certification exam with PMI-authorized training, expert instruction, and comprehensive exam preparation tools.
Master the skills to prepare for and conduct federal labor agreement negotiations, including resolving disputes and applying effective bargaining strategies.
Learn to evaluate federal programs using systematic tools to describe purpose, collect data, and analyze effectiveness.
Learn to accurately prepare, process, and approve federal personnel actions using the Guide to Processing Personnel Actions, including SF-52 and SF-50 forms.
Prepare for the Cisco 200‑301 CCNA certification with hands‑on, instructor‑led training in routing, switching, IP connectivity, network access, security fundamentals, and automation.
This course teaches HR practitioners how to evaluate federal job applicants by applying OPM's Qualifications Standards, including eligibility, minimum qualifications, and specialized experience requirements.
This course provides an overview of federal human resources management, covering compensation, hiring, employee engagement, and performance management.
This course provides federal personnel with the knowledge to set and administer pay for General Schedule (GS) employees, covering a wide range of pay-setting rules and scenarios.
Develop consulting skills to build partnerships with management and provide effective HR solutions within the federal context.
Explore the role of management analysts and gain foundational skills in data analysis, problem-solving, and presenting findings effectively.
Understand the role of training and development in federal HR management to enhance individual and organizational performance.
Develop the skills to evaluate, track, and improve employee performance in alignment with federal performance management systems.
Learn practical techniques to collect reliable primary data through observations, interviews, and surveys.
Enhance your ability to deliver concise, impactful briefings tailored to your audience and objectives.
Learn to handle Freedom of Information Act (FOIA) and Privacy Act (PA) requests while balancing transparency and confidentiality.
Develop essential skills and competencies to excel as an Administrative Officer or Executive Assistant in federal roles.
Gain advanced knowledge of federal employee relations to effectively address complex workplace issues and advise management.
Enhance your expertise in federal position classification by tackling complex cases and applying advanced techniques.
Enhance your classification expertise by tackling complex federal position evaluations and mastering desk audit techniques.
Master the skills to analyze, model, and visualize data using Microsoft Power BI for impactful business insights.
Deepen your understanding of federal labor relations, including bargaining, grievances, and union interactions, to effectively manage labor-management activities.
Develop essential leadership skills to effectively communicate, set goals, and transition from managing to leading.
Master the Joint Travel Regulations (JTR) for temporary duty (TDY) travel, including allowances, reimbursements, and compliance for Department of Defense personnel.
Gain the skills to effectively lead teams and groups by managing tasks, motivating members, and fostering collaboration.
Build confidence in public speaking with expert coaching, audience analysis, and effective presentation techniques.
Learn the fundamentals of cost-benefit analysis to evaluate projects, make informed decisions, and present actionable recommendations.
Develop facilitation skills to lead productive, inclusive group sessions, problem-solving meetings, and learning events.
Refresh classification fundamentals and tackle more advanced issues through guided practice and sample exercises.
Master advanced adjudication techniques for evaluating complex security and suitability cases, including due process procedures and official decision writing.
Learn how to craft clear, concise, and technically accurate documents—such as SOPs, Federal Register notices, or white papers—for government audiences.
Learn how to apply adjudicative criteria to make clear, defensible suitability or clearance decisions in alignment with federal guidelines.
Explore the end-to-end process of business analysis, including planning, requirements elicitation, and solution validation.
Learn the essential functions of federal warehousing operations, inventory control, and disposal processes to manage property across the lifecycle.
Acquire essential methods to plan, build, and evaluate effective training and e-learning programs using instructional design principles.
Learn how to plan and manage accurate, compliant inventories of federal personal property using project management tools and lifecycle accountability principles.
Understand and apply DoD-specific Reduction in Force procedures through mock scenario analysis and adherence to retention rules.
Learn how to apply laws and regulations to realistic problems in life-cycle management. Focus on acquisition, accountability (including inventory management, redistribution, and reconciliation), and disposal of property. Develop effective team-based skills for managing and leading life-cycle property management operations.
Learn how to onboard staff effectively in federal settings by planning for success, setting expectations, and ensuring readiness through structured support systems.
Strengthen grammar, usage, and editorial confidence through mastery of punctuation, sentence structure, capitalization, verb forms, and pronoun agreement.
The course helps participants be better equipped to lead change through a deeper understanding of leadership and team building skills and practices. The curriculum covers topics such as leading in turbulent times, emotional intelligence and leadership roles, leadership presence, situational leadership, change dynamics and tools, team development and trust, and appreciative inquiry. This course will address the theoretical and practical leadership aspects essential for survival in today's changing environment. Examine how the leader's attitude, values, and beliefs influence organizational performance. Analyze your critical thinking/ decision-making processes and apply strategies to improve them. Learn to be resilient, overcome setbacks and avoid career derailment in the rapidly changing, high-pressure environment of executive leadership.
This three-day course provides a foundational overview of federal grants and cooperative agreements from concept through closeout. Participants examine the evolution of policy and the core regulatory framework—especially the Uniform Guidance at 2 CFR 200—to understand how compliance, roles, and documentation are structured across programs. Through lecture, discussion, case studies, and practical exercises, learners connect policy to day-to-day grants management tasks.
Adjudicators who are authorized by their agencies to handle suitability case processing and adjudication as delegated by OPM under Title 5 CFR, Part 731.
This course provides federal HR professionals with a foundational understanding of federal staffing and placement laws, regulations, and processes, from recruitment through merit promotion and in-service placement.
This course provides mid-level program and project managers with the knowledge and skills to manage contracting activities across the federal acquisition lifecycle. Participants learn to apply the Federal Acquisition Regulation (FAR), balance risk and value in award decisions, and collaborate effectively with Contracting Officers to ensure successful program outcomes.
This course provides mid-level program and project managers with essential financial management skills for effective decision making in the federal environment. Participants learn to build business cases, develop cost estimates, align budgets with agency priorities, and apply earned value management to monitor project performance across cost, schedule, and scope.
This course provides senior-level program and project managers with advanced financial and business management skills to ensure effective and accountable program execution. Participants learn to analyze costs, develop budgets, apply earned value management, and integrate financial planning with agency priorities to support strategic decision making.
This intermediate course prepares federal supervisors and managers to execute staffing, performance, and conduct actions confidently while minimizing legal, procedural, and workforce risk.
Explore federal accounting mandates—including FASB updates and CFO Act requirements—for accurate financial reporting and compliance.
Gain the skills to confidently prepare and decide adverse and performance-based actions while meeting legal and procedural standards.
Acquire foundational knowledge in personnel, physical, information, and cyber security program components relevant to federal security responsibilities.
Learn how to conduct a federal Reduction in Force with confidence, covering planning, retention factors, mock simulations, and rights-based decision-making under 5 CFR 351.
Learn how to conduct a federal Reduction in Force with confidence, covering planning, retention factors, mock simulations, and rights-based decision-making under 5 CFR 351.
Sharpen and improve your instructional skills and become a more polished presenter. Discover proven training techniques for large and small groups, in a variety of training venues, including methods for engaging remote participants. Practice using methodologies in addition to the lecture to enhance participant involvement and retention of learning outcomes. Experience hands-on engagement, including using a variety of instructional methods from presentation and demonstration to role-playing and game-playing. Develop a personal toolkit of training techniques and learn to evaluate your training success and return on investment.
Master the principles and procedures of personnel security and suitability adjudication to make informed determinations on security clearances and federal employment eligibility.
This course prepares federal program and project managers to design and manage IT architectures that align with agency missions and modernization goals. Participants learn to apply enterprise architecture principles, integrate cybersecurity frameworks, and develop secure, scalable, and compliant IT solutions that drive mission performance.
Master the creation of professional detail drawings for construction documents using AutoCAD. This course teaches both manual drafting and referencing techniques to produce accurate and well-organized detail files.
Develop the skills to read construction blueprints for mixed-use commercial projects, such as hotels, retail spaces, and parking structures, focusing on the connections between drawings and how 3D models streamline the construction documentation process.
Master the basics of construction estimating, covering estimate types, quantity takeoffs, pricing techniques, and the creation of cost estimate proposals.
This course introduces government employees to artificial intelligence by building a clear foundation in technologies such as machine learning, deep learning, and large language models, and showing how AI can improve productivity, decision-making, and problem-solving while addressing ethical, legal, and regulatory considerations. Through practical activities and examples, participants learn key concepts, terminology, data interpretation skills, and best practices for using AI tools in real government contexts, helping strengthen digital confidence and support informed decisions. The course also covers prompt engineering, how AI models respond to natural language, and effective prompt design.
Participants will analyze case studies, engage in executive discussions, and develop strategies to implement AI governance, align talent with technology, and enhance performance management. The course covers establishing governance structures, managing risks, overseeing third-party solutions, and addressing legal and ethical challenges, while fostering a future-ready, adaptable workforce.
This course introduces government employees to artificial intelligence by building a clear foundation in technologies such as machine learning, deep learning, and large language models, and showing how AI can improve productivity, decision-making, and problem-solving while addressing ethical, legal, and regulatory considerations. Through practical activities and examples, participants learn key concepts, terminology, data interpretation skills, and best practices for using AI tools in real government contexts, helping strengthen digital confidence and support informed decisions. The course also covers prompt engineering, how AI models respond to natural language, and effective prompt design.
Gain essential knowledge and tools to align HR development with agency strategy. Learn to design training, assess performance, and support career growth in the federal workforce.
Acquire essential methods to plan, build, and evaluate effective training and e-learning programs using instructional design principles.
Refresh classification fundamentals and tackle more advanced issues through guided practice and sample exercises.
Build confidence in public speaking with expert coaching, audience analysis, and effective presentation techniques.
Learn how to onboard staff effectively in federal settings by planning for success, setting expectations, and ensuring readiness through structured support systems.
Master the Joint Travel Regulations (JTR) for temporary duty (TDY) travel, including allowances, reimbursements, and compliance for Department of Defense personnel.
Strengthen grammar, usage, and editorial confidence through mastery of punctuation, sentence structure, capitalization, verb forms, and pronoun agreement.
The course helps participants be better equipped to lead change through a deeper understanding of leadership and team building skills and practices. The curriculum covers topics such as leading in turbulent times, emotional intelligence and leadership roles, leadership presence, situational leadership, change dynamics and tools, team development and trust, and appreciative inquiry. This course will address the theoretical and practical leadership aspects essential for survival in today's changing environment. Examine how the leader's attitude, values, and beliefs influence organizational performance. Analyze your critical thinking/ decision-making processes and apply strategies to improve them. Learn to be resilient, overcome setbacks and avoid career derailment in the rapidly changing, high-pressure environment of executive leadership.
Deepen your understanding of federal labor relations, including bargaining, grievances, and union interactions, to effectively manage labor-management activities.
Gain advanced knowledge of federal employee relations to effectively address complex workplace issues and advise management.
Learn the essential functions of federal warehousing operations, inventory control, and disposal processes to manage property across the lifecycle.
Explore the role of management analysts and gain foundational skills in data analysis, problem-solving, and presenting findings effectively.
Learn how to plan and manage accurate, compliant inventories of federal personal property using project management tools and lifecycle accountability principles.
Explore the end-to-end process of business analysis, including planning, requirements elicitation, and solution validation.
Learn practical techniques to collect reliable primary data through observations, interviews, and surveys.
Learn how to apply laws and regulations to realistic problems in life-cycle management. Focus on acquisition, accountability (including inventory management, redistribution, and reconciliation), and disposal of property. Develop effective team-based skills for managing and leading life-cycle property management operations.
This course provides mid-level program and project managers with essential financial management skills for effective decision making in the federal environment. Participants learn to build business cases, develop cost estimates, align budgets with agency priorities, and apply earned value management to monitor project performance across cost, schedule, and scope.
Learn the fundamentals of cost-benefit analysis to evaluate projects, make informed decisions, and present actionable recommendations.
Adjudicators who are authorized by their agencies to handle suitability case processing and adjudication as delegated by OPM under Title 5 CFR, Part 731.
Learn to handle Freedom of Information Act (FOIA) and Privacy Act (PA) requests while balancing transparency and confidentiality.
This intermediate course prepares federal supervisors and managers to execute staffing, performance, and conduct actions confidently while minimizing legal, procedural, and workforce risk.
Learn how to craft clear, concise, and technically accurate documents—such as SOPs, Federal Register notices, or white papers—for government audiences.
Develop consulting skills to build partnerships with management and provide effective HR solutions within the federal context.
Master advanced adjudication techniques for evaluating complex security and suitability cases, including due process procedures and official decision writing.
Master the skills to analyze, model, and visualize data using Microsoft Power BI for impactful business insights.
Develop the skills to evaluate, track, and improve employee performance in alignment with federal performance management systems.
Develop essential leadership skills to resolve conflict and build stronger, more effective teams.
Learn the fundamental principles and policies governing federal employee rights and responsibilities, including performance management, discipline, and leave issues.
Learn to use position management tools and techniques to optimize organizational performance and address common workforce challenges.
Learn to analyze, interpret, and present HR data to support evidence-based decision-making and improve organizational outcomes.
Learn to conduct effective job analyses and develop assessment tools that meet regulatory guidelines and improve candidate selection.
Understand the fundamentals of federal labor relations, including collective bargaining, employee rights, and management responsibilities.
Enrolled students will learn how to design, track, and communicate performance measures in federal programs. Ideal for professionals seeking to improve accountability and data-driven decision-making.
Build and implement a mission-aligned workforce plan by analyzing workforce data, identifying skills gaps, and developing strategies to recruit, retain, and deploy talent effectively.
Learn to create accurate and comprehensive federal position descriptions that align with organizational goals and HR requirements.
Learn practical strategies to manage your time effectively, prioritize tasks, and boost productivity in both professional and personal settings.
Gain essential knowledge to make informed decisions about retirement under the Federal Employee Retirement System (FERS).
Develop essential communication skills to build trust, foster collaboration, and inspire teams as an effective leader.
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Enhance your proofreading skills with practical techniques, checklists, and exercises to ensure error-free documents.
Understand the requirements of the Family and Medical Leave Act (FMLA) to effectively manage leave requests and ensure compliance.
Learn structured analytical methods for decision-making, problem-solving, process modeling, and performance measurement in the federal workplace.
Master the skills to transform conflicts into productive, win-win outcomes using proven constructive approaches.
Develop leadership skills to inspire motivation, foster accountability, and create a high-performance organizational culture.
Enhance leadership effectiveness by developing emotional intelligence skills to inspire teams and drive organizational success.
Learn to transform data into compelling narratives and visuals that enhance understanding and drive decision-making.
Learn to deliver exceptional customer service by identifying customer needs, enhancing service quality, and resolving issues effectively.
Develop essential skills in project scheduling, cost estimation, and resource management with expert-led training and practical tools.
Master the integration of scope, quality, and risk management to achieve project goals with measurable success.
Master the principles of federal position classification, including interpreting standards, preparing descriptions, and managing classifications effectively.
Enhance your listening and memory skills to improve productivity, confidence, and information retention.
Enhance workplace communication by identifying styles, interpreting feedback, and overcoming barriers to understanding.
Develop effective decision-making and problem-solving skills to address challenges and make impactful choices.
Strengthen customer service by mastering listening, empathy, and responsive communication with internal and external customers.
Gain foundational statistical skills using measures such as averages, proportions, and variability to interpret data effectively.
Enhance your ability to write clear, purposeful correspondence suited for government audiences.
Gain a full overview of managing federal personnel security, from initial application through clearance adjudication and continuous evaluation.
Develop leadership influence by forming trust-based connections and leveraging collaboration to deliver shared results.
Gain strategies for interacting effectively with challenging personalities using empathy, structure, and communication frameworks.
Learn how to state needs, say no, and negotiate boundaries while preserving positive relationships and professional respect.
Learn team-building foundations that enhance trust, goal alignment, and collaborative performance in new or forming groups.
Develop effective verbal and non‑verbal communication skills to improve workplace relationships and clarity.
Learn the standards and procedures used under the Federal Wage System to classify and grade blue-collar positions using OPM guidance.
Boost your professional impact by developing structured self-management, time organization, and interpersonal effectiveness strategies.
Understand the financial, insurance, and retirement benefits available under FERS if you are more than a decade away from retirement.
Deepen your knowledge of federal suitability adjudication by applying adjudicative guidelines to complex cases with legal context and decision documentation.
Build structured negotiation skills to reach mutually beneficial outcomes in complex, high-stakes interactions.
Learn how to design structured, decision-informed research studies that guide effective program and policy analysis.
Get tailored retirement guidance—including annuity computation, Social Security implications, and TSP withdrawal options—for federal law enforcement and firefighter personnel.
Develop the ability to draw valid conclusions and make predictions from sample data using inferential statistical methods.
Acquire tools to foster a positive and collaborative workplace culture that maximizes employee engagement and satisfaction.
Understand CSRS retirement calculations, coverage options, and post-retirement benefits for federal employees covered by the Civil Service Retirement System.
Learn to classify and examine federal wage system jobs accurately by applying job evaluation methods, pay-setting rules, and supervisory interview techniques.
Learn how to conduct effective personnel security interviews, including screening and adjudication, based on federal interview standards and reporting requirements.
Develop the ability to build strong, respectful, and collaborative workplace relationships through active listening, feedback, and engagement strategies.
Develop strategies to build productive and supportive relationships with employees that enhance morale, accountability, and performance.
Build strong workplace relationships and leadership presence to improve teamwork, collaboration, and mission execution.
Put your analytical skills to the test by designing and presenting a full study plan grounded in data analysis and strategic recommendations.
Build a solid foundation in standardized project management using PMI’s PMBOK Guide. Learn to plan, oversee, and close projects using practical tools and core performance domains.
Strengthen clarity, concision, and organization in your professional writing using Federal Plain Language principles and a repeatable process.
Gain practical knowledge to carry out custodial responsibilities in government property management, including acquisition, inventory, accountability, and disposal.
Learn to detect and analyze contract and procurement fraud schemes in government contracts and grants, including false claims, corruption, and front operations.
Welcome to Microsoft® Project® 2019/2021/365: Part 1. This course is designed to familiarize you with the basic features and functions of Microsoft Project so you can effectively and efficiently manage projects in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Microsoft Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Microsoft Project and share it with your supervisor (and others) for review and approval. The subject of this course is the Microsoft Project desktop app. A brief description of the Project for the web and the Project Online apps is presented in the appendix.
This dynamic, advanced-level writing course weaves together instruction designed to sharpen both your critical thinking and writing skills. Through interactive sessions, you will implement strategies to think critically when analyzing problems and use a structured process to craft innovative solutions. You will then apply those thinking skills to improve your writing by analyzing techniques for structuring effective persuasive arguments using strong logic with a reader-centric focus. By blending the study of critical thinking and writing, this course empowers you to be a more effective, successful communicator.
Gain an introduction to today’s threats (criminals, foreign intelligence services, terrorists, malicious code writers, hackers/hacktivists, and disgruntled employees) to sensitive and classified information, your employees, and your resources. Learn about the multifaceted threat of intrusion and exfiltration that companies and agencies face today, as well as tactics you can employ to combat it. Clearly understand the multifaceted threat to sensitive and classified information, resources, and personnel. Effectively articulate this threat to employees as part of your security and risk prevention education and training effort.
Explore the legal statutes on fraud. Learn both the legal and layman's definitions of fraud, and the nature, causes and types of white-collar crimes. Become familiar with your professional audit responsibilities for designing audit procedures to detect fraud. Discover the role of internal controls and supervision in preventing fraud and become familiar with audit procedures proven effective in detecting fraud. Discuss the role of auditors in reporting illegal acts and working with investigators to prosecute fraud. Practice fraud detection methods in case exercises. This course is part of the Certified Government Auditor (CGA) program, Level 1.
Fraud is a booming business today! As fraud schemes become more sophisticated and defense attorneys more proactive, task forces including auditors, investigators and prosecutors are often assembled to combat the fraud schemes. Learn the techniques that are unique to planning and implementing a forensic audit. Identify how each team member contributes to the success of the task force. Learn the special rules and procedures that apply in obtaining evidence to substantiate and prosecute fraud. Analyze the differences between program and forensic audits, and also the basis for those differences. This course is part of the Certified Government Auditor (CGA) program, Level 1 and Level 2.
Master the strategies and tools needed to plan and lead engaging, productive virtual meetings using platforms such as Zoom or Microsoft Teams; ideal for professionals seeking to enhance collaboration and meeting outcomes.
This bootcamp is designed to help you master and get started with Microsoft® Teams®, the essential communications tool in the Microsoft® 365® suite. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and work together seamlessly. You can use Teams for quick chats, virtual meetings, online calls, and sharing files and resources. The app is available in desktop, web, and mobile versions, and once you're familiar with the desktop app, you can easily transfer that knowledge to the web and mobile apps, allowing you to connect through Teams wherever your work takes you.
This course is designed to familiarize you with some of the advanced features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment. In Microsoft® Project® 2019/2021/365: Part 1, you learned the basic features of Microsoft Project during the planning phase of a project. This course covers the advanced knowledge and skills a project manager needs to update a project plan in Project during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope.
You've covered many of the basic functions of Microsoft® Access®, and now you're ready to learn advanced Access features such as database management, advanced form design, packaging a database, encrypting a database, preparing a database for multiple-user access, and more. Knowledge of these features separates database professionals from casual database users or occasional designers.
Gain a fundamental understanding of leadership and an increased awareness of your own leadership capacities. Receive opportunities to experience personal leadership while building skills in self-awareness and critical thinking. Discover how to integrate a leadership mindset into your everyday activities and how to approach situations in a collaborative and self-directed manner.
This course discusses the basic values—the foundation—for federal human resources management. These values must be expressed in every decision made regarding a federal employee and are implicit in the laws, regulations, and operating guidance that frame the federal merit system. Thus, this course covers and applies the principles that undergird federal HRM – the Merit System Principles (MSPs), Prohibited Personnel Practices (PPPs), and Equal Employment Opportunity (EEO).
Understand the key provisions of EEO laws as they affect federal employment. Learn about prohibited forms of discrimination; the federal EEO complaint process; and techniques for identifying and avoiding workplace discrimination, harassment, and retaliation. In addition, learn about the court systems, legal burdens of proof, and types of judicial relief related to discrimination against federal employees.
Acquire the information you need to make fully informed decisions about retirement. Gain valuable retirement planning information related to the Civil Service Retirement System (CSRS) and the Federal Employee Retirement System (FERS). Learn how Social Security benefits are calculated, and how your health and life insurance benefits carry over into retirement. Learn about Medicare and Thrift Savings Plan (TSP) withdrawal options. Receive an overview of financial, estate, and "life" planning.
This course prepares students to identify job-related criteria in order to define quality categories, identify and assign job candidates to the proper category, recognize veterans’ preference entitlement and make selections of job candidates using this process.
The Principles of Supply Chain Management course is a two-day, introductory course focused on the fundamental principles of supply chain management in federal agencies. Designed to address supply chain challenges unique to the public sector, this course introduces students to key supply chain management concepts including procurement, inventory levels, logistics management and compliance with federal regulations. Participants will explore real-world applications of supply chain operations through lectures, interactive discussions, and a practical case study.
In the Advanced Writing class, you will take your writing to the next level by using case studies, group work, and longer written exercises to build on basic writing concepts and skills, including techniques for writing strong persuasive documents that connect logically, powerfully, and effectively with even resistant readers. You will also discuss and practice strategies for writing clear, concise technical documents for all levels of readers.
Develop the knowledge and skills you need to handle claims for the Office of Workers Compensation Program (OWCP) and federal disability retirement. Understand the features of each program and help your agency process claims quickly and accurately, reduce worker compensation costs and bring injured employees back to work.
Learn to spot red flags, test controls, and implement practical prevention/detection steps to protect federal grant funds. Designed for professionals who manage, oversee, or support federal assistance programs.
This course translates internal control frameworks into grants practice, showing how to design, document, and test controls that support compliance and performance. Learners connect legal requirements to day-to-day activities across the assistance lifecycle.
Translate 2 CFR 200 into practical steps across pre-award, post-award, and closeout, including subrecipient oversight and audit. Ideal for professionals who manage, oversee, or support federal assistance programs.
Master 2 CFR Part 200 (Subpart E) and FAR 31.2 cost rules, allowability, allocability, reasonableness, and practice decisions with real-world scenarios. Perfect for professionals who manage, oversee, or support federal assistance programs.
Learn about the Guide to Processing Personnel Actions and how to use the Guide to document personnel actions. Understand how to prepare, process, and approve Requests for Personnel Actions (SF-52) and Notifications of Personnel Actions (SF-50), the essential personnel records for Federal employees. Use the correct and appropriate forms, terminology, codes, remarks, processes and procedures that affect personnel actions.
Build the expertise to advise federal employees on CSRS and FERS retirement benefits. This course helps HR professionals understand eligibility, service crediting, and TSP management to provide accurate and confident guidance.
Master the rules, regulations, and procedures to effectively counsel federal employees on CSRS, CSRS Offset, and FERS retirement benefits.
This course helps mid-level program and project managers enhance their leadership and interpersonal skills to guide high-performing teams. Participants learn to build trust, motivate others, manage conflict, and apply ethical decision making to improve team effectiveness and mission results.
This course helps senior federal program and project managers develop the advanced leadership skills needed to guide large, complex initiatives. Participants learn to lead from a systems perspective, manage organizational change, and inspire diverse teams to achieve mission success across the federal enterprise.
Learn to analyze, interpret, and present HR data to support evidence-based decision-making and improve organizational outcomes.
Pre-Award Risk Assessment and Award Structuring is an intermediate, practice-focused course for federal and pass-through entity staff involved in grant review and award decisions. It teaches how to identify, analyze, and document pre-award risk—and deliberately translate that risk into defensible award structures before funds are obligated.
Program Design and Risk Assessment is an intermediate course for federal and pass-through entity staff focused on integrating risk awareness into grant program design. The course teaches how early design decisions can prevent compliance issues, reduce burden, and strengthen program outcomes.
This course introduces federal supervisors and managers to the legal framework governing human resources decisions, with a focus on compliance, risk awareness, and supervisory responsibilities. Participants learn how to prevent common violations and recognize when to engage HR, EEO, or Labor Relations before issues escalate.
A two-day, hands-on course that equips federal grant professionals to manage and document post-award performance. Participants learn to align objectives, measures, data, reporting, and oversight, distinguish outputs from outcomes, and address performance risk and underperformance to withstand scrutiny from leadership, auditors, OIG, OMB, and Congress.
A two-day, hands-on course for federal grants and program staff on managing subawards across the lifecycle using risk-based monitoring to strengthen performance, address noncompliance, and meet 2 CFR 200 and audit expectations.
Federal Grant Law and Policy Framework is a two-day course that helps federal grants and program staff apply the core legal and policy authorities governing federal financial assistance. Participants learn how these requirements translate into defensible grant decisions and reduced audit and oversight risk.
Developing a Federal Grant Application is a two-day, hands-on course for federal program and grants staff on building compliant, competitive applications. Participants learn to interpret FOAs, align narratives and budgets with program priorities, and avoid common errors that lead to low scores or disqualification.
This course is a two-day, hands-on course that equips federal grant recipient staff to prepare documentation, manage the audit process, and respond to findings and questioned costs with defensible corrective actions.
Financial Administration of Federal Grants is a two-day, recipient-focused course that equips federal grants and program staff to manage grant funds from award acceptance through closeout by meeting 2 CFR 200 financial standards, ensuring cost allowability and cash management, and maintaining audit-ready documentation.
Executive Leadership Excellence helps federal employees strengthen trust, integrity, and disciplined leadership behaviors to influence outcomes, improve engagement and performance, and lead effectively under pressure, complexity, and uncertainty.
This course provides practical knowledge and skills for performing federal recruitment and staffing support functions. Participants learn how federal hiring works, how to apply staffing regulations, and how to support the selection of qualified candidates within the federal merit system.
This course strengthens post-award oversight across the federal grant lifecycle. Participants learn how to apply risk-based monitoring, interpret performance and financial data, and respond effectively to compliance issues while maintaining defensible oversight aligned with 2 CFR 200.
This course focused on the oversight, collaboration, and accountability requirements unique to cooperative agreements. Participants learn how to manage substantial federal involvement, monitor performance and compliance, and document decisions defensibly under audit and oversight review.
This course teaches participants how to evaluate, negotiate, draft, and defend award conditions as risk-based management tools. Participants learn how to translate risk assessments into clear, enforceable award terms that protect federal interests and withstand audit and oversight review.
This teaches professionals how to build, justify, negotiate, and manage indirect cost rates under federal awards. Participants learn how to develop defensible rate proposals, navigate negotiations with cognizant agencies, and manage indirect cost recovery in ways that support compliance, sustainability, and audit readiness.
Go from zero experience with Claude AI to a fully configured, personalized workflow you can use immediately at work by learning effective prompting, organizing Projects, building a context system with Claude Cowork, and connecting Claude to tools like Slack, Google Drive, Gmail, Excel, and PowerPoint.
This package provides federal professionals with a comprehensive understanding of the Fair Labor Standards Act and how it governs overtime, travel compensation, and exemption determinations in the federal workforce. Participants learn how to apply FLSA regulations, evaluate compensation scenarios, and ensure compliance with federal pay and claims requirements.
This package builds foundational and intermediate data analysis skills that help professionals transform raw data into meaningful insights for decision making. Participants learn how to understand data structures, assess data quality, use Excel analytical tools, interpret statistical results, and apply responsible data practices across organizational environments.
Create a personalized Claude workflow that helps you produce faster, clearer, and more consistent HR documents, programs, and communications across the full employee lifecycle.
Develop a personalized Claude workflow that helps you research prospects, draft sales materials, and move deals forward more efficiently across the full sales cycle.
This course builds the skills to navigate workplace conflict with confidence using a practical, proven framework. This course helps you turn everyday disagreements into productive conversations that strengthen collaboration and improve outcomes.
Build a personalized Claude-powered business system that helps you research, write, plan, and operate more effectively across every stage of launching and growing your startup.
Get a clear understanding of CSRS retirement calculations, coverage options, and post-retirement benefits for federal employees covered by the Civil Service Retirement System.
Access tailored retirement guidance, including annuity computation, Social Security implications, and TSP withdrawal options, designed specifically for federal law enforcement and firefighter personnel.
Use Claude to streamline real estate writing, research, marketing, and client communication with a personalized workflow built for listing-to-close success.
Use Claude to streamline financial services drafting, analysis, and documentation with a personalized workflow that supports client communications, portfolio reporting, compliance work, and professional review.
Use Claude to streamline healthcare administration documentation, analysis, and communication with a personalized workflow grounded in compliance, HIPAA awareness, and appropriate AI use boundaries.
Build a personalized Claude workflow to draft, analyze, summarize, and manage legal work more efficiently while maintaining attorney review and professional responsibility.
Build and apply a personalized Claude workflow to streamline law enforcement and public safety documentation, analysis, and communication while maintaining professional judgment, data sensitivity, and appropriate AI use boundaries.
This hands-on course teaches participants how to use Google Gemini to research, write, analyze information, automate recurring tasks, and build a personalized AI workflow using tools such as Gems, Deep Research, NotebookLM, and Google Workspace.
Strengthen your ability to analyze information, evaluate arguments, solve problems, and make sound workplace decisions by applying critical thinking strategies to real-world situations.
Build and implement a mission-aligned workforce plan by analyzing workforce data, identifying skills gaps, and developing strategies to recruit, retain, and deploy talent effectively.
Enrolled students will learn how to design, track, and communicate performance measures in federal programs. Ideal for professionals seeking to improve accountability and data-driven decision-making.
This course strengthens post-award oversight across the federal grant lifecycle. Participants learn how to apply risk-based monitoring, interpret performance and financial data, and respond effectively to compliance issues while maintaining defensible oversight aligned with 2 CFR 200.
This course focused on the oversight, collaboration, and accountability requirements unique to cooperative agreements. Participants learn how to manage substantial federal involvement, monitor performance and compliance, and document decisions defensibly under audit and oversight review.
A two-day, hands-on course that equips federal grant professionals to manage and document post-award performance. Participants learn to align objectives, measures, data, reporting, and oversight, distinguish outputs from outcomes, and address performance risk and underperformance to withstand scrutiny from leadership, auditors, OIG, OMB, and Congress.
Program Design and Risk Assessment is an intermediate course for federal and pass-through entity staff focused on integrating risk awareness into grant program design. The course teaches how early design decisions can prevent compliance issues, reduce burden, and strengthen program outcomes.
This course teaches participants how to evaluate, negotiate, draft, and defend award conditions as risk-based management tools. Participants learn how to translate risk assessments into clear, enforceable award terms that protect federal interests and withstand audit and oversight review.
Federal Grant Law and Policy Framework is a two-day course that helps federal grants and program staff apply the core legal and policy authorities governing federal financial assistance. Participants learn how these requirements translate into defensible grant decisions and reduced audit and oversight risk.
Developing a Federal Grant Application is a two-day, hands-on course for federal program and grants staff on building compliant, competitive applications. Participants learn to interpret FOAs, align narratives and budgets with program priorities, and avoid common errors that lead to low scores or disqualification.
This teaches professionals how to build, justify, negotiate, and manage indirect cost rates under federal awards. Participants learn how to develop defensible rate proposals, navigate negotiations with cognizant agencies, and manage indirect cost recovery in ways that support compliance, sustainability, and audit readiness.
Financial Administration of Federal Grants is a two-day, recipient-focused course that equips federal grants and program staff to manage grant funds from award acceptance through closeout by meeting 2 CFR 200 financial standards, ensuring cost allowability and cash management, and maintaining audit-ready documentation.
A two-day, hands-on course for federal grants and program staff on managing subawards across the lifecycle using risk-based monitoring to strengthen performance, address noncompliance, and meet 2 CFR 200 and audit expectations.
This course is a two-day, hands-on course that equips federal grant recipient staff to prepare documentation, manage the audit process, and respond to findings and questioned costs with defensible corrective actions.
Build a strong foundation in federal accounting by mastering key concepts, financial management practices, and reporting standards.
Build and apply a personalized Claude workflow to streamline law enforcement and public safety documentation, analysis, and communication while maintaining professional judgment, data sensitivity, and appropriate AI use boundaries.
Build a personalized Claude workflow to draft, analyze, summarize, and manage legal work more efficiently while maintaining attorney review and professional responsibility.
Use Claude to streamline healthcare administration documentation, analysis, and communication with a personalized workflow grounded in compliance, HIPAA awareness, and appropriate AI use boundaries.
Use Claude to streamline financial services drafting, analysis, and documentation with a personalized workflow that supports client communications, portfolio reporting, compliance work, and professional review.
Use Claude to streamline real estate writing, research, marketing, and client communication with a personalized workflow built for listing-to-close success.
Boost your professional impact by developing structured self-management, time organization, and interpersonal effectiveness strategies.
Develop the ability to build strong, respectful, and collaborative workplace relationships through active listening, feedback, and engagement strategies.
Build strong workplace relationships and leadership presence to improve teamwork, collaboration, and mission execution.
Enhance your proofreading skills with practical techniques, checklists, and exercises to ensure error-free documents.
Understand the key provisions of EEO laws as they affect federal employment. Learn about prohibited forms of discrimination; the federal EEO complaint process; and techniques for identifying and avoiding workplace discrimination, harassment, and retaliation. In addition, learn about the court systems, legal burdens of proof, and types of judicial relief related to discrimination against federal employees.
Understand the fundamentals of federal labor relations, including collective bargaining, employee rights, and management responsibilities.
Build the expertise to advise federal employees on CSRS and FERS retirement benefits. This course helps HR professionals understand eligibility, service crediting, and TSP management to provide accurate and confident guidance.
Executive Leadership Excellence helps federal employees strengthen trust, integrity, and disciplined leadership behaviors to influence outcomes, improve engagement and performance, and lead effectively under pressure, complexity, and uncertainty.
Develop the knowledge and skills you need to handle claims for the Office of Workers Compensation Program (OWCP) and federal disability retirement. Understand the features of each program and help your agency process claims quickly and accurately, reduce worker compensation costs and bring injured employees back to work.
Understand the financial, insurance, and retirement benefits available under FERS if you are more than a decade away from retirement.
Master the rules, regulations, and procedures to effectively counsel federal employees on CSRS, CSRS Offset, and FERS retirement benefits.
Enhance leadership effectiveness by developing emotional intelligence skills to inspire teams and drive organizational success.
Develop leadership skills to inspire motivation, foster accountability, and create a high-performance organizational culture.
Develop effective decision-making and problem-solving skills to address challenges and make impactful choices.
Develop essential communication skills to build trust, foster collaboration, and inspire teams as an effective leader.
Build a solid foundation in standardized project management using PMI’s PMBOK Guide. Learn to plan, oversee, and close projects using practical tools and core performance domains.
Develop essential skills in project scheduling, cost estimation, and resource management with expert-led training and practical tools.
Master the integration of scope, quality, and risk management to achieve project goals with measurable success.
Gain practical knowledge to carry out custodial responsibilities in government property management, including acquisition, inventory, accountability, and disposal.
Learn how to design structured, decision-informed research studies that guide effective program and policy analysis.
The Principles of Supply Chain Management course is a two-day, introductory course focused on the fundamental principles of supply chain management in federal agencies. Designed to address supply chain challenges unique to the public sector, this course introduces students to key supply chain management concepts including procurement, inventory levels, logistics management and compliance with federal regulations. Participants will explore real-world applications of supply chain operations through lectures, interactive discussions, and a practical case study.
This course helps mid-level program and project managers enhance their leadership and interpersonal skills to guide high-performing teams. Participants learn to build trust, motivate others, manage conflict, and apply ethical decision making to improve team effectiveness and mission results.
Learn structured analytical methods for decision-making, problem-solving, process modeling, and performance measurement in the federal workplace.
Learn to classify and examine federal wage system jobs accurately by applying job evaluation methods, pay-setting rules, and supervisory interview techniques.
Learn to conduct effective job analyses and develop assessment tools that meet regulatory guidelines and improve candidate selection.
Learn to transform data into compelling narratives and visuals that enhance understanding and drive decision-making.
Gain foundational statistical skills using measures such as averages, proportions, and variability to interpret data effectively.
Put your analytical skills to the test by designing and presenting a full study plan grounded in data analysis and strategic recommendations.
Develop the ability to draw valid conclusions and make predictions from sample data using inferential statistical methods.
Learn how to conduct effective personnel security interviews, including screening and adjudication, based on federal interview standards and reporting requirements.
This course introduces federal supervisors and managers to the legal framework governing human resources decisions, with a focus on compliance, risk awareness, and supervisory responsibilities. Participants learn how to prevent common violations and recognize when to engage HR, EEO, or Labor Relations before issues escalate.
In the Advanced Writing class, you will take your writing to the next level by using case studies, group work, and longer written exercises to build on basic writing concepts and skills, including techniques for writing strong persuasive documents that connect logically, powerfully, and effectively with even resistant readers. You will also discuss and practice strategies for writing clear, concise technical documents for all levels of readers.
Gain a full overview of managing federal personnel security, from initial application through clearance adjudication and continuous evaluation.
This course prepares students to identify job-related criteria in order to define quality categories, identify and assign job candidates to the proper category, recognize veterans’ preference entitlement and make selections of job candidates using this process.
Deepen your knowledge of federal suitability adjudication by applying adjudicative guidelines to complex cases with legal context and decision documentation.
Learn to detect and analyze contract and procurement fraud schemes in government contracts and grants, including false claims, corruption, and front operations.
Fraud is a booming business today! As fraud schemes become more sophisticated and defense attorneys more proactive, task forces including auditors, investigators and prosecutors are often assembled to combat the fraud schemes. Learn the techniques that are unique to planning and implementing a forensic audit. Identify how each team member contributes to the success of the task force. Learn the special rules and procedures that apply in obtaining evidence to substantiate and prosecute fraud. Analyze the differences between program and forensic audits, and also the basis for those differences. This course is part of the Certified Government Auditor (CGA) program, Level 1 and Level 2.
Gain an introduction to today’s threats (criminals, foreign intelligence services, terrorists, malicious code writers, hackers/hacktivists, and disgruntled employees) to sensitive and classified information, your employees, and your resources. Learn about the multifaceted threat of intrusion and exfiltration that companies and agencies face today, as well as tactics you can employ to combat it. Clearly understand the multifaceted threat to sensitive and classified information, resources, and personnel. Effectively articulate this threat to employees as part of your security and risk prevention education and training effort.
Learn team-building foundations that enhance trust, goal alignment, and collaborative performance in new or forming groups.
Learn practical strategies to address employee performance and conduct issues effectively in the workplace.
Master the basics of blueprint reading for residential construction, including understanding different drawing types and interpreting complex construction documents, to build a strong foundation for your career in the construction industry.
Master the process of calculating and updating Service Computation Dates (SCDs) for leave, retirement, RIF, and TSP purposes.
Ensure compliance with veterans' preference laws by learning to adjudicate claims and apply preferences in federal hiring and appointments.
Learn strategies to prioritize tasks, manage time effectively, and reduce stress while handling multiple responsibilities.
Develop essential leadership skills to effectively guide project teams, navigate challenges, and enhance communication.
Understand the legal procedures, tools, and resources involved in managing a Reduction in Force (RIF) to minimize its impact.
Develop essential coaching skills to motivate employees, build trust, and foster team growth.
Master the transition from peer to leader by building new relationships, setting boundaries, and fostering team success.
Apply FWS pay-setting rules to real-world scenarios involving appointments, promotions, within-grade increases, and wage schedule updates.
Explore foundational Agile practices, frameworks, and Scrum methodologies to plan, track, and monitor projects interactively.
Develop and enhance critical thinking abilities, learn to make informed decisions and engage in thoughtful analysis.
Learn how to apply FLSA rules and guidance to determine federal employee exemption status and compliance with wage-and-hour regulations.
Learn how to engage internal and external stakeholders through structured communication planning and targeted messaging for successful project and program outcomes.
Learn fundamental leadership and management skills, including decision-making, delegating, and goal-setting, to effectively lead others.
Learn how to align mission, vision, and goals by optimizing decision-making, relationships, and operational effectiveness.
Explore why change matters and how individuals and organizations respond by learning proven strategies to navigate transitions successfully.
Innovate strategies to drive enterprise-wide performance improvement and mission delivery across federal organizations.
Explore leadership, financial, human capital, and technology management basics to help guide organizational success using a unified strategy.
Build the skills to develop and sustain workplace coalitions that drive collaboration, trust, and shared mission success.
Enhance your ability to guide professional growth and performance by learning mentoring strategies that foster development, trust, and accountability.
Gain practical leadership skills in managing budgets, human resources, and technology to align team performance with organizational priorities.
Develop the presence, credibility, and interpersonal strategies needed to influence across teams and networks.
Develop skills to guide organizational change by understanding both individual and group reactions and applying proven strategies for workplace transition.
Lead complex organizational transformations with proven change management strategies and advanced planning techniques.
Manage today’s virtual and hybrid federal workforce effectively by using strategies that support teleworkers, contractors, and remote staff while maintaining performance and cohesion.
Prepare to lead teams through change by understanding reactions, navigating resistance, and using a structured six-step approach to support adaptation and growth.
Learn to lead with influence rather than title by building trust, credibility, and relationships that drive cooperation and results.
Deepen your ability to engage external partners by building strong interagency and public-sector coalitions that support mission goals.
Explore integrated strategies for managing financial, human, and technological resources in federal agencies to enhance agency performance and efficiency.
Develop data analysis skills to detect fraud patterns in grants, contracts, and financial systems using forensic tools and case-based methods.
Gain proficiency in writing clear, concise, and impactful Reports of Administrative Investigations (ROIs) aligned with federal best practices and investigative standards.
Build foundational knowledge of artificial intelligence, machine learning, and Azure AI capabilities while preparing for the Microsoft Azure AI Fundamentals (AI‑900) certification exam.
Learn foundational data concepts and explore Microsoft Azure data services, including databases, analytics, and visualization tools. Prepare for the Azure Data Fundamentals (DP-900) certification exam.
Understand common fraud schemes and warning signs specific to Infrastructure Investment and Jobs Act (IIJA) projects, and learn how to detect vulnerabilities before they escalate.
This course is designed to help you master Microsoft® Teams®, the key communications tool in the suite of Microsoft® 365® productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you.
This course is designed to help you get started with Microsoft® Teams®, the key communications tool in the suite of Microsoft® 365® productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you.
This practical, interactive course helps job seekers craft a strong resume tailored to a specific job. Participants will learn how to highlight skills, job experience, and accomplishments that address a potential employer’s needs. Participants will also learn resume writing techniques that demonstrate their ability to help solve an employer’s problems from day one. Additionally, the course provides direction on preparing and delivering a confident “elevator speech” for the interview stage and handling common questions in both mock and real-life job interview scenarios. Participants will give and receive feedback to sharpen both writing and presentation skills, improving their ability to stand out in the selection process.
To carry out the work of a federal HR practitioner, you must be able to find and use the applicable laws and regulations related to HR management, as well as the operating guidance issued by regulatory agencies overseeing federal HR, such as the Office of Personnel Management (OPM), to transmit additional information on day-to-day human resources management matters. This course helps you understand how policy is established, where to find federal HR law, regulations, and operating guidance, and how they work together. You will also learn to use these issuances to answer questions you will encounter in your daily work.
This course will provide foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The course can be taken as an optional first step in learning about cloud services and Microsoft Azure, before taking further Microsoft Azure or Microsoft cloud services courses.
Sexual harassment is not only illegal, it detracts from workplace productivity and professionalism. Learn about sexual harassment trends in the federal workplace, the various types of sexual harassment, how to determine sexual harassment, the laws, policies, regulations and guidance governing sexual harassment, and the process by which victims can address sexual harassment in the federal workplace.
This one-day course introduces standardized project management principles and best practices, equipping you with practical tools to manage projects efficiently and confidently. Through small group discussions and case study exercises, you’ll learn how to apply foundational project management concepts, analyze project initiation components, evaluate risks, as well as manage project progress and closure effectively. Whether you're new to project management or looking to formalize your skills, this course will help you navigate key project challenges and improve your ability to deliver successful outcomes.
Learn about the various types of sexual harassment and the kinds of behavior that may be interpreted as sexual harassment in the workplace. Recognize your role in preventing sexual harassment and your responsibilities when sexual harassment complaints are raised.
Explore the distinctive qualities, leadership styles, and contributions of women leaders while examining the challenges and opportunities they encounter in leadership roles.
This dynamic course is designed to empower women leaders by addressing key challenges and fostering essential skills for personal and professional growth. Participants will explore common confidence issues faced by women in leadership roles and develop actionable strategies to overcome imposter syndrome.
Participants will explore key negotiation techniques tailored to overcome challenges and leverage strengths unique to women in advocacy roles. The class focuses on building skills in influence and persuasion while fostering a supportive and collaborative environment.
This course equips professional women with the tools and strategies to enhance their visibility and influence in the workplace. Through interactive discussions and practical exercises, participants will learn how to network effectively, build meaningful mentoring relationships, and create strong support systems to foster career growth and resilience.
This focused course clarifies what effective grant monitoring looks like, how to scale oversight by risk, and how to complete closeout correctly. Participants learn the language of monitoring, the linkage between risk and internal control, and how to select and execute the right mix of oversight techniques.
A practical overview of how artificial intelligence can be utilized to positively impact project management success by demystifying artificial intelligence and providing practical steps for incorporating AI into project processes.
Learn to use AI confidently in federal HR work to improve classification, hiring, and employee development while applying sound judgment to ensure fairness, accuracy, and compliance.
Gain a clear understanding of FEHB, FEGLI, FLTCIP, FSAs, Social Security, and Medicare to confidently advise employees and process federal benefits. This course equips HR professionals with the essential knowledge to interpret regulations and provide accurate guidance.
This course equips HR professionals with the expertise to interpret and communicate Social Security and Medicare benefits. Participants will learn how eligibility, enrollment, and coverage interact with federal retirement programs to help employees plan for a secure and well-informed retirement.
Master the process of calculating and updating Service Computation Dates (SCDs) for leave, retirement, RIF, and TSP purposes.
This course gives federal grant professionals a practical understanding of ethics in grant management, focusing on ethical risk, conflicts of interest, and protecting program integrity across the grant lifecycle.
Transform raw data into persuasive visual narratives using a structured, hands-on workflow in Microsoft Excel. This one-day course teaches federal professionals how to eliminate visual clutter and apply cognitive design principles to deliver clear, actionable insights to leadership and the public.
This course builds practical, DoD-aligned skills to identify, analyze, prioritize, and manage program risks in defense acquisition programs using the DoD Risk Management Process, clear risk statements, the 5x5 matrix, and effective handling strategies.
This course equips participants to understand federal strategic planning, evaluate their agency’s strategic plan, and translate strategic goals into measurable, aligned actions that strengthen execution.
This course provides a comprehensive introduction to the foundational concepts of data analytics, including data structures, data quality, visualization, governance, and reporting tools. It focuses on transforming raw data into meaningful insights that support informed decision making in business and audit environments.
This course provides federal professionals with a practical understanding of the Fair Labor Standards Act (FLSA) and how it applies to federal workforce pay and compliance decisions. Participants learn how to interpret FLSA coverage, determine exemption status, understand the claims process, and apply statutory requirements in real workplace scenarios.
This course focuses on applying the rules of the Fair Labor Standards Act (FLSA) related to overtime, travel time, and compensatory time for federal employees. Participants learn how to determine compensable work hours, understand when travel counts as hours of work, apply regulations governing compensatory time off for travel, and recognize the process for filing and resolving FLSA claims.
This course builds intermediate data analysis skills used to explore, clean, and interpret organizational data for decision making. Participants learn how to identify data quality issues, apply analytical tools in Excel, interpret statistical patterns, and evaluate data sources to support reliable insights.
This course, provided in partnership with ADR Vantage, Inc., shows you how to use Claude and other free AI tools as a personal preparation coach to plan and navigate difficult conversations with confidence.
This course is designed for managers and supervisors and is provided in partnership with ADR Vantage, Inc. It delivers the practical SHIFT Framework for manager-led mediation in everyday situations, from coaching employees through difficult conversations to managing high-stakes dynamics and building team accountability.
This course equips HR professionals with the expertise to interpret and communicate Social Security and Medicare benefits. You'll learn how eligibility, enrollment, and coverage interact with federal retirement programs to help employees plan for a secure and well-informed retirement.
This course focuses on applying the rules of the Fair Labor Standards Act (FLSA) related to overtime, travel time, and compensatory time for federal employees. Participants learn how to determine compensable work hours, understand when travel counts as hours of work, apply regulations governing compensatory time off for travel, and recognize the process for filing and resolving FLSA claims.
Develop and enhance critical thinking abilities, learn to make informed decisions and engage in thoughtful analysis.
Stringent CIA certification requirements can boost a certified internal auditor's credibility, esteem, and advancement in government and commercial entities. The CIA designation is recognized globally. This live instructor-led CIA Exam Preparation program can be taken in its three-part entirety over seven Saturday mornings, or as individual parts.
This practical, interactive course helps job seekers craft a strong resume tailored to a specific job. Participants will learn how to highlight skills, job experience, and accomplishments that address a potential employer’s needs. Participants will also learn resume writing techniques that demonstrate their ability to help solve an employer’s problems from day one. Additionally, the course provides direction on preparing and delivering a confident “elevator speech” for the interview stage and handling common questions in both mock and real-life job interview scenarios. Participants will give and receive feedback to sharpen both writing and presentation skills, improving their ability to stand out in the selection process.
Learn foundational data concepts and explore Microsoft Azure data services, including databases, analytics, and visualization tools. Prepare for the Azure Data Fundamentals (DP-900) certification exam.
Build foundational knowledge of artificial intelligence, machine learning, and Azure AI capabilities while preparing for the Microsoft Azure AI Fundamentals (AI‑900) certification exam.
Gain a clear understanding of FEHB, FEGLI, FLTCIP, FSAs, Social Security, and Medicare to confidently advise employees and process federal benefits. This course equips HR professionals with the essential knowledge to interpret regulations and provide accurate guidance.
Explore integrated strategies for managing financial, human, and technological resources in federal agencies to enhance agency performance and efficiency.
Explore the distinctive qualities, leadership styles, and contributions of women leaders while examining the challenges and opportunities they encounter in leadership roles.
This dynamic course is designed to empower women leaders by addressing key challenges and fostering essential skills for personal and professional growth. Participants will explore common confidence issues faced by women in leadership roles and develop actionable strategies to overcome imposter syndrome.
Participants will explore key negotiation techniques tailored to overcome challenges and leverage strengths unique to women in advocacy roles. The class focuses on building skills in influence and persuasion while fostering a supportive and collaborative environment.
This course equips professional women with the tools and strategies to enhance their visibility and influence in the workplace. Through interactive discussions and practical exercises, participants will learn how to network effectively, build meaningful mentoring relationships, and create strong support systems to foster career growth and resilience.
Enhance your ability to guide professional growth and performance by learning mentoring strategies that foster development, trust, and accountability.
Learn to lead with influence rather than title by building trust, credibility, and relationships that drive cooperation and results.
Master the transition from peer to leader by building new relationships, setting boundaries, and fostering team success.
Develop essential coaching skills to motivate employees, build trust, and foster team growth.
This course equips participants to understand federal strategic planning, evaluate their agency’s strategic plan, and translate strategic goals into measurable, aligned actions that strengthen execution.
Explore foundational Agile practices, frameworks, and Scrum methodologies to plan, track, and monitor projects interactively.
This one-day course introduces standardized project management principles and best practices, equipping you with practical tools to manage projects efficiently and confidently. Through small group discussions and case study exercises, you’ll learn how to apply foundational project management concepts, analyze project initiation components, evaluate risks, as well as manage project progress and closure effectively. Whether you're new to project management or looking to formalize your skills, this course will help you navigate key project challenges and improve your ability to deliver successful outcomes.
A practical overview of how artificial intelligence can be utilized to positively impact project management success by demystifying artificial intelligence and providing practical steps for incorporating AI into project processes.
Learn how to engage internal and external stakeholders through structured communication planning and targeted messaging for successful project and program outcomes.
Develop essential leadership skills to effectively guide project teams, navigate challenges, and enhance communication.
Understand the legal procedures, tools, and resources involved in managing a Reduction in Force (RIF) to minimize its impact.
This course will provide foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The course can be taken as an optional first step in learning about cloud services and Microsoft Azure, before taking further Microsoft Azure or Microsoft cloud services courses.
This course builds practical, DoD-aligned skills to identify, analyze, prioritize, and manage program risks in defense acquisition programs using the DoD Risk Management Process, clear risk statements, the 5x5 matrix, and effective handling strategies.
Gain proficiency in writing clear, concise, and impactful Reports of Administrative Investigations (ROIs) aligned with federal best practices and investigative standards.
Develop data analysis skills to detect fraud patterns in grants, contracts, and financial systems using forensic tools and case-based methods.
This course is designed to introduce government workers to the world of Artificial Intelligence (AI). This course provides foundational knowledge of AI technologies like machine learning, deep learning, and large language models, and understand how AI can be used to enhance productivity, decision-making, and problem-solving. Participants will gain a clear understanding of how AI can enhance efficiency, decision-making, and productivity while also addressing the ethical, legal, and regulatory aspects of AI use.
Through real-world government examples and hands-on activities, participants will learn how to identify ethical challenges and apply practical solutions. The course emphasizes actionable strategies that government teams can implement immediately to build public trust and ensure compliance with evolving policies.Identify core ethical principles for AI in government settingsAssess major risks and challenges related to AI ethicsApply practical tools and frameworks to identify and mitigate ethical issues in AI projectsNavigate the government policy landscape for trustworthy AI adoption
Through practical examples and hands-on activities, participants will learn core concepts, common terms, and best practices for working with AI tools and interpreting data. The course emphasizes real-world applications in the government context and provides actionable strategies to boost digital confidence, support informed decision-making, and foster a data-savvy culture across the workforce.
Artificial Intelligence is revolutionizing how government agencies measure, analyze, and improve organizational and employee performance. This four-hour interactive training equips government employees with knowledge and practical tools to harness AI for more effective, data-driven performance management.
Participants will engage in case studies, policy analysis, and hands-on exercises focused on establishing governance structures, managing cross-functional risks, overseeing third-party solutions, and responding to evolving legal and ethical requirements. The course emphasizes actionable strategies for embedding AI governance into agency policies, procurement, and daily operations.
Learn how agentic AI tools work, evaluate whether they belong in your workflows, and govern them responsibly.
Participants will analyze real-world case studies, engage in executive-level discussions, and develop action plans for aligning talent, technology, and mission outcomes. The course emphasizes actionable strategies to foster an adaptable, future-ready workforce and sustain public trust in the age of intelligent automation.
As AI tools become more common in government environments, knowing how to communicate clearly and responsibly with AI systems is an essential skill. This course equips participants with foundational prompt engineering techniques that help improve productivity, enhance clarity, and reduce risk when using AI to support government work.
As AI use in government work becomes more common, the difference between acceptable and risky AI output often comes down to how prompts are designed—not which tool is used. This course equips professionals with the advanced prompting strategies needed to produce reliable, defensible, and high-quality AI outputs in environments where accuracy, clarity, and accountability matter.
This course teaches federal acquisition professionals how to use artificial intelligence tools responsibly across the procurement lifecycle. It focuses on applying AI to drafting, requirements development, and market research while maintaining compliance and protecting sensitive information.
Build practical confidence for AI-driven workplace change by learning how AI is reshaping government work, applying change-management frameworks, strengthening durable human skills, and creating a personal action plan to adapt and grow in an AI-augmented public sector role.
Participants will engage in case studies, policy analysis, and hands-on exercises focused on establishing governance structures, managing cross-functional risks, overseeing third-party solutions, and responding to evolving legal and ethical requirements. The course emphasizes actionable strategies for embedding AI governance into agency policies, procurement, and daily operations.
Explore the ethical principles, policies, and practical tools government employees need to support responsible and trustworthy use of AI in government.
This course prepares federal HR administrators to manage CTAP, ICTAP, and RPL with confidence by applying eligibility rules, coordinating priority placement and reemployment processes, supporting displaced employees, and integrating career transition programs into compliant, effective workforce planning.
Evaluate applicants for federal jobs by applying eligibility and qualifications requirements found in OPM's Qualifications Standards, including basic eligibility, minimum qualification requirements, specialized experience requirements, positive education requirements, and the substitution of education for experience. This course is part of the Certificates of Accomplishment in Human Resources Management
Learn about the federal human resources management (HRM) process, the unique merit system environment within which it takes place, its special terminology, and the relationships between the following HRM functions: compensation, hiring, employee engagement, performance management, and human resources relations. This course is part of the Certificates of Accomplishment in Human Resources Management.
Learn the basic, crosscutting principles you need to classify and analyze federal positions for compensation purposes, and apply these concepts by classifying GS, FWS, and alternative system positions. Improve your analytical skills to ask good questions about position duties and organizational design, write Factor Evaluation System (FES) position descriptions, and analyze position management alternatives. Students benefit from instructor assistance and feedback on assignments as well as facilitated blogging and discussions.
Ensure your agency fully complies with all current and applicable veterans' preference laws, rules, and regulations. Understand who meets the definition of veteran; who is entitled to preference in employment in the competitive and excepted services; and the circumstances under which veterans' preference applies, including competitive appointments, noncompetitive appointments, and merit promotion.
Regain control over your workload, increase your efficiency, and ease your stress. Learn ways to dig out from beneath the mountain of paperwork, emails, and assignments, and eliminate anxiety over and frustration about your many responsibilities. Discover strategies for goal setting and prioritizing, as well as methods for overcoming procrastination. Learn to handle professional challenges with confidence!
Equip yourself with the information, understanding, and ability to correctly apply the provisions of the FLSA. Learn the general principles of FLSA and the administrative procedures by which covered work time must be compensated; how hours of work and scheduling of work become important factors when considering overtime pay entitlements; how to treat time outside regular work hours spent traveling away from the official duty station; and the responsibilities of those who have to ensure that FLSA provisions are not violated. This course is part of the Certificates of Accomplishment in Human Resources Management
Develop your ability to give concise briefings that convey your main message quickly and clearly. Learn and practice essential strategies for delivering short, structured briefings in this hands-on course. Your briefings are recorded for playback, and your instructor will provide useful coaching and tips. Class size is limited to 15 participants to ensure individualized attention.
Learn how to make effective use of your organization’s human resources by planning and describing positions completely and accurately. Include important duties, organizational relationships, and essential knowledge in employee position descriptions (PDs) since PDs form the basis for many HR actions, including compensation, hiring, and RIF. Facilitate the accomplishment of an agency’s mission, goals, and objectives at both the macro and micro levels with effective PDs.
Discover practical techniques for managing time and increasing your professional and personal effectiveness. Learn how to devote time to the most important tasks and goals, how to organize yourself and how to organize your environment. Implement strategies for handling interruptions, anticipating deadlines and motivating yourself.
Unlock your ability to lead effectively with this in-depth course. Learn the difference between leading and managing; explore proven techniques to communicate effectively; think strategically; and move from a reactive environment to a proactive one.
Conflict is inevitable, but transforming it into positive outcomes is a skill. Learn how to shape even the most difficult circumstances into satisfying, win-win experiences. Discover a wide variety of proven constructive approaches that lead to productive resolutions and teaching moments. Develop the tools for quickly analyzing and responding to difficult situations and share them with your team to make conflicts approachable and productive.
Become "customer-driven" and learn how to take service to the top, inspiring others to provide quality service. Gain proficiency in identifying your internal and external customers. Discover the latest methods for enhancing customer service and handling problems, including anticipating and responding to customers' needs.
Improve work performance by increasing your ability to absorb and retain information. Learn the techniques for listening and capturing information for convenient recall. Develop more confidence and improve productivity with your enhanced ability to access and recall important deadlines, policies, and other information.
Overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communication style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.
Develop superior customer service by learning the basics of effective communication to successfully interact with internal and external customers. Become adept at recognizing and anticipating the needs of others; being flexible when handling requests and complaints; and spotting and responding to important verbal and nonverbal messages.
Ensure that your government emails, memos, and letters meet readers' needs and expectations, and comply with the standards of the Plain Writing Act of 2010. Learn techniques to write clearly and simply so your readers can easily understand your message.
Do not let "difficult" people ruin another day! Learn approaches for maintaining your composure and clarifying underlying issues, as well as strategic questioning and listening techniques to discover what is behind someone with a difficult personality. Leave the course refreshed and prepared to minimize the negative impact of difficult people in your work environment.
Learn to speak honestly and directly, make decisions more easily, and influence people. Create a turning point in your life by recognizing the difference between assertive and aggressive behaviors, communicating more effectively, and listening to understand others' motives. Effectively handle criticism, deal with workplace anxieties, and build self-confidence by learning to approach business situations assertively.
Learn proven techniques to work more productively and improve your everyday interactions with others. Discover conflict resolution strategies and negotiation techniques, and benefit from useful tips on tact and diplomacy.
Master the fundamental communication skills needed to get ahead. Much of your job success depends on your ability to communicate well, both in person and on paper. Discover how to analyze verbal and nonverbal communications, write clearly and concisely, organize and deliver an oral presentation, and break down communication barriers to work better with others.
Learn to create win-win situations and improve work relationships with colleagues, employees, customers, and others. Focus on issues of negotiation, including using multiple strategies, applying the no-fault formula, interest-based methods, and empathy in the negotiation process.
Discover the requirements of the Telework Enhancement Act of 2010 (Public Law 111-292), and discuss the challenges of implementing those requirements. Recognize the similarities in managing on-site and virtual employees, and learn tips for managing virtual teams. Discover helpful resources, including links to online tools, for use back at the office. Leave the course one step closer to implementing a successful program to manage a virtual workforce.
Master one of the most important skills in the workplace: planning and running productive meetings. Whether you hold face-to-face or virtual meetings, become adept at creating an outcome-oriented agenda, staying on time and topic, and facilitating attendees to ensure full participation. Make the most out of each meeting you convene. Instructor assistance and feedback on assignments. Facilitated blogging and discussions.
Develop your critical thinking skills to enhance your writing skills so that the reader can understand your intended message. Critically read information so you can analyze and understand the message of the writer.
This self-study course includes the CyberSAFE eLearning, assessment, and credential. Regardless of your computer experience, this class will help you become more aware of technology-related risks and what you can do to protect yourself and your organization from them. This course will help you to understand both security and compliance needs and requirements, recognize and avoid phishing and other social engineering attempts, recognize and avoid viruses, ransomware, and other malware, and help ensure data security on computers, mobile devices, networks, the Internet, and in the cloud.
This self-study course includes the CFR eLearning, test prep guide, labs, and exam voucher. CFR covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT's National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination, NIST 800.171r2 (Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations).
This self-study course includes the Cyber Secure Coder eLearning and exam voucher. The stakes for software security are very high, and yet many development teams deal with software security only after the code has been developed and the software is being prepared for delivery. As with any aspect of software quality, to ensure successful implementation, security and privacy issues should be managed throughout the entire software development lifecycle. This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects. You will learn general strategies for dealing with security defects and misconfiguration, how to design software to deal with the human element in security, and how to incorporate security into all phases of development. In this course, you will employ best practices in software development to develop secure software.
This self-study course includes the DSBIZ eLearning, assessment, and credential. The ability to identify and respond to changing trends is a hallmark of a successful business. Whether those trends are related to customers and sales, or regulatory and industry standards, businesses are wise to keep track of the variables that can affect the bottom line. In today's business landscape, data comes from numerous sources and in diverse forms.
In this course, you will identify ways in which AI can bring significant value to the business. This self-study course also includes the AIBIZ eLearning, assessment, and credential.
This course and associated credential (IOZ-110) will validate a participant’s knowledge of IoT terminology, their ability to understand the components of IoT infrastructure, uncover challenges for consideration, and the impact that IoT has on their organization.
In this course, you will learn how to apply Internet of Things technologies to solve real-world problems. The associated exam will certify that the candidate has foundational knowledge of IoT concepts, technologies, and tools that will enable them to become a capable IoT practitioner in a wide variety of IoT-related job functions. To ensure your success in this course, you should be an experienced computer user who is comfortable setting up and configuring computers and electronic devices.
Gain a fundamental understanding of leadership and an increased awareness of your own leadership capacities. Receive opportunities to experience personal leadership while building skills in self-awareness and critical thinking. Discover how to integrate a leadership mindset into your everyday activities and how to approach situations in a collaborative and self-directed manner.
This program, developed in combination with cutting-edge AI technology, offers a personalized and engaging learning experience, allowing you to choose your preferred learning method at any time: reading, video, or interactive games. As you progress, you can adapt your course experience to your knowledge and confidence levels, ensuring an optimized learning journey tailored to your needs.
This course is designed to give Federal employees who are, or will be, EEO Counselors a basic understanding of the equal employment opportunity (EEO) counseling process: who is covered by the Federal sector discrimination complaint process, the Federal EEO discrimination complaint process itself, and the role of the EEO Counselor in the process. This course meets the 32-hour requirement for new EEO counselors outlined in MD-110.
Learn about the fundamentals of collective bargaining and the rights and responsibilities of employees, management, and unions in the federal labor relations process.
Learn how to set pay for employees under the Federal Wage System (FWS) in this extensive technical course. Implement and apply the rules and requirements related to:New appointmentsReinstatement and reassignmentsTransfers and conversionsPromotions, changes to lower grade, and other pay changesRecruitment, relocation, and retention incentivesSpecial qualifications, grade and pay retention, severance pay, and movement between pay systems.
Learn how to set and administer pay for employees under the General Schedule (GS) in this extensive technical course. Implement and apply the complex array of rules and requirements, including those related to:New appointmentsReinstatement and reassignmentsTransfers and conversionsPromotions, changes to lower grade, and other pay changesRecruitment, relocation, and retention incentivesGrade and pay retention, severance pay, and movement between pay systems.Blogs and discussions are designed specifically for students. There is limited instructor assistance.
This course is an overview of the structure and use of the Guide to Processing Personnel Actions by walking through the Guide and related manuals. In this course, you will see what is covered, how information is organized, and how DLTs and other GPPA content are used. Content is enriched with video and other multimedia. Blogs and discussions are designed specifically for students. There is limited instructor assistance.
To carry out the work of a federal HR practitioner, you must be able to find and use the applicable laws and regulations related to HR management, as well as the operating guidance issued by regulatory agencies overseeing federal HR, such as the Office of Personnel Management (OPM), to transmit additional information on day-to-day human resources management matters. This course helps you understand how policy is established, where to find federal HR law, regulations, and operating guidance, and how they work together. You will also learn to use these issuances to answer questions you will encounter in your daily work.
This course discusses the basic values—the foundation—for federal human resources management. These values must be expressed in every decision made regarding a federal employee and are implicit in the laws, regulations, and operating guidance that frame the federal merit system. Thus, this course covers and applies the principles that undergird federal HRM – the Merit System Principles (MSPs), Prohibited Personnel Practices (PPPs), and Equal Employment Opportunity (EEO).
This course aims to enhance participants' ability to analyze complex problems, think critically, and make informed decisions. It covers topics such as logical reasoning, data interpretation, problem-solving methodologies, effective communication of analytical insights, and leveraging technology and tools for data-driven decision-making. The course equips learners with the essential skills and frameworks necessary to approach challenges systematically and think analytically in various personal and professional contexts.
In today's dynamic work environment, effective leadership and the ability to foster collaborative teams are crucial skills. This course provides a comprehensive exploration of effective leadership, conflict management, multi-generational teamwork, and team development. Participants will gain a deep understanding of leadership styles, traits, as well as strategies for managing conflicts and leading teams. They will also learn about the benefits and challenges of working with multiple generations and how to foster collaboration within teams. Through engaging activities and real-world examples, participants will develop the essential skills needed to succeed as leaders in today's dynamic work environments.
This course will provide participants with a comprehensive understanding of the fundamental principles and practices necessary to succeed as an entrepreneur. It covers topics such as identifying market opportunities, creating business plans, developing effective marketing strategies, securing funding, managing risks, and fostering innovation to equip emerging leaders with the skills and knowledge needed to navigate the dynamic landscape of entrepreneurship.
This course aims to empower participants with the knowledge and techniques to make effective and well-informed decisions. It covers key aspects such as understanding decision-making models, evaluating risks and uncertainties, employing critical thinking, recognizing cognitive biases, and considering ethical implications. Through practical exercises and case studies, the course equips individuals with the confidence and skills to navigate complex choices, whether in personal or professional settings, leading to better outcomes and greater success.
Strengthen your customer service capabilities with a certificate designed to build core communication, conflict-resolution, and service-excellence skills. Participants learn practical techniques to handle customer needs confidently and deliver high-quality service in any environment.
Our Leadership Skills OnDemand Bundle is designed to equip individuals with essential skills to thrive in their roles. Whether you're a seasoned leader or aspiring to take on more responsibility, this comprehensive bundle will enhance your abilities and drive positive change within your organization.
Our Productivity OnDemand Bundle is designed to equip individuals with the skills and strategies needed to maximize their productivity. This comprehensive bundle of courses will provide you with the tools to manage your time effectively, prioritize tasks, and communicate efficiently.
Develop skills to guide organizational change by understanding both individual and group reactions and applying proven strategies for workplace transition.
This course is designed to introduce government workers to the world of Artificial Intelligence (AI). This course provides foundational knowledge of AI technologies like machine learning, deep learning, and large language models, and understand how AI can be used to enhance productivity, decision-making, and problem-solving. Participants will gain a clear understanding of how AI can enhance efficiency, decision-making, and productivity while also addressing the ethical, legal, and regulatory aspects of AI use.
Explore why change matters and how individuals and organizations respond by learning proven strategies to navigate transitions successfully.
Develop leadership influence by forming trust-based connections and leveraging collaboration to deliver shared results.
Develop leadership influence by forming trust-based connections and leveraging collaboration to deliver shared results.
Explore leadership, financial, human capital, and technology management basics to help guide organizational success using a unified strategy.
Develop leadership influence by forming trust-based connections and leveraging collaboration to deliver shared results.
Develop strategies to build productive and supportive relationships with employees that enhance morale, accountability, and performance.
As AI tools become more common in government environments, knowing how to communicate clearly and responsibly with AI systems is an essential skill. This course equips participants with foundational prompt engineering techniques that help improve productivity, enhance clarity, and reduce risk when using AI to support government work.
This three-day course provides a foundational overview of federal grants and cooperative agreements from concept through closeout. Participants examine the evolution of policy and the core regulatory framework—especially the Uniform Guidance at 2 CFR 200—to understand how compliance, roles, and documentation are structured across programs. Through lecture, discussion, case studies, and practical exercises, learners connect policy to day-to-day grants management tasks.
Learn to spot red flags, test controls, and implement practical prevention/detection steps to protect federal grant funds. Designed for professionals who manage, oversee, or support federal assistance programs.
This course translates internal control frameworks into grants practice, showing how to design, document, and test controls that support compliance and performance. Learners connect legal requirements to day-to-day activities across the assistance lifecycle.
This focused course clarifies what effective grant monitoring looks like, how to scale oversight by risk, and how to complete closeout correctly. Participants learn the language of monitoring, the linkage between risk and internal control, and how to select and execute the right mix of oversight techniques.
Translate 2 CFR 200 into practical steps across pre-award, post-award, and closeout, including subrecipient oversight and audit. Ideal for professionals who manage, oversee, or support federal assistance programs.
Master Subpart E cost rules, allowability, allocability, reasonableness, and practice decisions with real-world scenarios. Perfect for professionals who manage, oversee, or support federal assistance programs.
Build leadership skills to guide teams through change, foster collaboration, and drive results. Best suited for federal professionals stepping into leadership roles.
Develop leadership skills in change management, team communication, and strategic decision-making.
Advance your leadership capabilities through targeted training in change management, organizational strategy, and team development. Designed for professionals with five or more years in formal leadership roles.
Learn fundamental leadership and management skills, including decision-making, delegating, and goal-setting, to effectively lead others.
Gain practical leadership skills in managing budgets, human resources, and technology to align team performance with organizational priorities.
Develop the presence, credibility, and interpersonal strategies needed to influence across teams and networks.
Lead complex organizational transformations with proven change management strategies and advanced planning techniques.
Deepen your ability to engage external partners by building strong interagency and public-sector coalitions that support mission goals.
Build foundational supervisory skills aligned with OPM’s Federal Supervisory Training Framework, focusing on leadership, communication, and conflict management.
Learn the standards and procedures used under the Federal Wage System to classify and grade blue-collar positions using OPM guidance.
Prepare to lead teams through change by understanding reactions, navigating resistance, and using a structured six-step approach to support adaptation and growth.
Learn to use position management tools and techniques to optimize organizational performance and address common workforce challenges.
Gain essential knowledge to make informed decisions about retirement under the Federal Employee Retirement System (FERS).
Acquire the information you need to make fully informed decisions about retirement. Gain valuable retirement planning information related to the Civil Service Retirement System (CSRS) and the Federal Employee Retirement System (FERS). Learn how Social Security benefits are calculated, and how your health and life insurance benefits carry over into retirement. Learn about Medicare and Thrift Savings Plan (TSP) withdrawal options. Receive an overview of financial, estate, and "life" planning.
Enhance your classification expertise by tackling complex federal position evaluations and mastering desk audit techniques.
This package provides federal professionals with a comprehensive understanding of the Fair Labor Standards Act and how it governs overtime, travel compensation, and exemption determinations in the federal workforce. Participants learn how to apply FLSA regulations, evaluate compensation scenarios, and ensure compliance with federal pay and claims requirements.
This hands-on course teaches participants how to use Google Gemini to research, write, analyze information, automate recurring tasks, and build a personalized AI workflow using tools such as Gems, Deep Research, NotebookLM, and Google Workspace.
| April 2026 | |||
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April 1–June 30
Weekdays
9–4:30pm
EDT
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$2,999
6 Days
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Develop leadership skills in change management, team communication, and strategic decision-making. |
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April 1–2
Wednesday to Thursday
9–4:30pm
EDT
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$1,049
2 Days
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Develop strategies to build productive and supportive relationships with employees that enhance morale, accountability, and performance. |
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April 1–2
Wednesday to Thursday
9–4:30pm
EDT
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$1,049
2 Days
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Learn to use position management tools and techniques to optimize organizational performance and address common workforce challenges. |
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April 2
Thursday
1–5pm
EDT
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$675
4 Hours
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Through real-world government examples and hands-on activities, participants will learn how to identify ethical challenges and apply practical solutions. The course emphasizes actionable strategies that government teams can implement immediately to build public trust and ensure compliance with evolving policies.Identify core ethical principles for AI in government settingsAssess major risks and challenges related to AI ethicsApply practical tools and frameworks to identify and mitigate ethical issues in AI projectsNavigate the government policy landscape for trustworthy AI adoption |
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April 6–June 23
Weekdays
9–4:30pm
EDT
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$5,499
14 Days
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Gain essential skills to manage federal grants effectively, from pre‑award to closeout, while aligning with Uniform Guidance, cost principles, and monitoring protocols. |
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April 6–July 13
Weekdays
9–4:30pm
EDT
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$6,599
15 Days
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Become a trusted HR advisor to agency leadership. Strengthen advisory and analytical skills aligned with federal HR management competencies. |
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April 6–7
Monday to Tuesday
9–4:30pm
EDT
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$1,249
2 Days
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Learn to transform data into compelling narratives and visuals that enhance understanding and drive decision-making. |
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April 6–17
Monday to Friday
9–4:30pm
EDT
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$2,999
10 Days
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Gain the knowledge, skills, and abilities classifiers need to do their work successfully. The focus of this course is on helping participants develop competence in applying various classification standards. It also provides participants with exposure to other topics important to federal classification programs, such as writing position descriptions and the Fair Labor Standards Act. |
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April 6–9
Monday to Thursday
9–4:30pm
EDT
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$1,699
4 Days
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Learn to classify and analyze General Schedule (GS) positions by mastering federal classification principles, procedures, and evaluation systems. |
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April 6–7
Monday to Tuesday
9–4:30pm
EDT
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$1,049
2 Days
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Learn the fundamental principles and policies governing federal employee rights and responsibilities, including performance management, discipline, and leave issues. |
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